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 Post subject: ST3750330AS curious behavior
PostPosted: July 6th, 2012, 13:11 
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Joined: July 6th, 2012, 12:44
Posts: 3
Location: Webber
Hi,
I have a ST3750330AS (came with SD15 firmware) 750 GB hdd that one day went suddenly "brick" for no reason !
I sent it for repair, and the repair men installed SD1A firmware on it.
The hard drive was not opened, just firmware installed on it.
I can now perfectly read data 0-375Gb. Once I go further with the reading,
any sector beyond 375Gb, the drive freezes and disappears from the list of devices.
SMART stops working, does not appear in BIOS after restart.
I can access it again if I disconnect it from the power supply,
and reconnect it.
The drive itself, from the first scan of the 0-375GB, uncovered 4096 bad sectors that
fails to reallocate.
I'd like to try to fix this issue myself before sending it back to data recovery.
It doesn't seem to be broken since it reads flawlessly the first 375 GB over and over again.

Any ideas on how to make it read all the way up to 750Gb or what's the cause of this behavior ?
Do you need additional information ?


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 Post subject: Re: ST3750330AS curious behavior
PostPosted: July 6th, 2012, 13:31 
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Joined: October 28th, 2009, 14:35
Posts: 775
Location: Toronto
Looks like translator issue maybe... If not a single sector can be accessed after that certain point.


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 Post subject: Re: ST3750330AS curious behavior
PostPosted: July 6th, 2012, 14:21 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
Alexii wrote:
Looks like translator issue maybe... If not a single sector can be accessed after that certain point.


Yes, correct IMHO

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 Post subject: Re: ST3750330AS curious behavior
PostPosted: July 6th, 2012, 19:19 
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Joined: August 12th, 2008, 13:11
Posts: 3235
Location: USA
hdd11002 wrote:
I sent it for repair

Repair was incomplete

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 Post subject: Re: ST3750330AS curious behavior
PostPosted: July 8th, 2012, 7:24 
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Joined: July 6th, 2012, 12:44
Posts: 3
Location: Webber
What can I do about it ?

Alexii wrote:
Looks like translator issue maybe... If not a single sector can be accessed after that certain point.

The "Translator" issue is it fixable ?
do I have to enter the drive parameters manually in BIOS ?
do I have to install some software to enable correct translation ?
I need some clues !
thanks.


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 Post subject: Re: ST3750330AS curious behavior
PostPosted: July 8th, 2012, 7:40 
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Joined: September 5th, 2010, 12:29
Posts: 1038
Location: South Africa
hdd11002 wrote:
What can I do about it ?

Alexii wrote:
Looks like translator issue maybe... If not a single sector can be accessed after that certain point.

The "Translator" issue is it fixable ?
do I have to enter the drive parameters manually in BIOS ?
do I have to install some software to enable correct translation ?
I need some clues !
thanks.


Translator is a firmware module, needs to be properly regenerated by someone with the correct tools and knowledge.

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 Post subject: Re: ST3750330AS curious behavior
PostPosted: July 8th, 2012, 11:12 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
I have a "certain feeling" this is the result of the supa-dupa one-fits-all 'internet fix' when things go wrong...


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 Post subject: Re: ST3750330AS curious behavior
PostPosted: July 8th, 2012, 11:23 
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Joined: September 5th, 2010, 12:29
Posts: 1038
Location: South Africa
BlackST wrote:
I have a "certain feeling" this is the result of the supa-dupa one-fits-all 'internet fix' when things go wrong...


Exactly.

Copy paste of m0,6,2,,,,,22 and then the fun begins :shock:

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 Post subject: Re: ST3750330AS curious behavior
PostPosted: July 8th, 2012, 12:09 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
And then we are supposed to help... (no way !).


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 Post subject: Re: ST3750330AS curious behavior
PostPosted: July 8th, 2012, 16:59 
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Joined: October 19th, 2010, 4:21
Posts: 339
Location: Johannesburg, South Africa
drc wrote:
hdd11002 wrote:
I sent it for repair

Repair was incomplete
Send it back.


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 Post subject: Re: ST3750330AS curious behavior
PostPosted: July 23rd, 2012, 5:20 
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Joined: July 6th, 2012, 12:44
Posts: 3
Location: Webber
Nick_CT wrote:
BlackST wrote:
I have a "certain feeling" this is the result of the supa-dupa one-fits-all 'internet fix' when things go wrong...


Exactly.

Copy paste of m0,6,2,,,,,22 and then the fun begins :shock:


Did that !
The "m0,6,2,,,,,22" command did not fix the issue, but it was worth trying, thank you.
Still can read only 375Gb out of 750Gb. Still hangs when trying to read more.
I can still issue commands to the drive via hyperterminal -> CA-42 cable though.

Any other ideas :?: :?


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