I have MEMUP external disk that is an Western digital WD20EARS 2 tb and it is encrypted with bitlocker.

A few days ago I was listening to music from the disc and out of nothing the player stop playing and blocked the computer and I had to do a hard reset, since then I can't access the external disk.

Symptoms:

Always reading (light always blinking)
The computer detects the drive but can't show the bar that says how much space the disk has
Can't enter Bitlocker program
right click doesn't work
ALL recovery programs can't access the disk (in the moment I turn off the disk the program shows the disk properties)
Every thing I do that is releated with the drive hangs (programs, disk management, bitlocker, ms-dos)

Please help me

Is data important or do you want to try anyway at the price of rendering data unrecoverable at all if something goes wrong ?

I'm open to all sugestions, but if I could tranfer some data to another drive that would be awesome.

till moments ago I was using MHDD and the result is so bad that i don't know if I can save the disk

I think what I need now is a good bootable recovery program to save some data around 700 mb if I could.

Is it possible??

If MHDD can't read the disk properly then I doubt very much any DR software alone can rescue it.

Bear in mind that all the time you are tinkering with it, the problem could well be getting exponentially worse until BOOM!!

Sounds like either you have media issues or a bad head in the drive, or possibly a firmware glitch,

Of course if the data is worthless then carry on tinkering.

Good luck

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mhdd or other program cant do anything since drive is encrypted.
Only hope is to make a good clone and work with that one.

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Murphy was an optimist

Datarecovery in Belgium, Holland, France and Germany
Datarecoverytools http://www.drtools.eu

What is the best clone software that runs as a bootable in a cd?

You can try ddrescue. There are also other good softwares.
Be aware, if your drive has physical problems, it can completely kill it. This is on your own risk.

_________________
Murphy was an optimist

Datarecovery in Belgium, Holland, France and Germany
Datarecoverytools http://www.drtools.eu

ddrescue is linux based and I don't know nothing of linux.

'best' clone exclude 'gratis' and 'free'. So said...

Can I clone the Hard drive to a wd My book Live?

Just to summarise: No one piece of software is "best" for all possible meanings of "best" - features, price, phone support, tutorials, speed, skills required by user etc. etc. All choices are a compromise between those (and other) factors. As dobrevjetser said: "There are also other good softwares" - use the forum's search facility to search for the words clone or cloning, to see previous discussions about cloning software.


It depends... Unless using (relatively) advanced techniques, the target of a raw disk clone (i.e. not into an image file) needs to be unused storage of the same capacity as, or larger than, the source disk - so in your case, that means the target must be 2TB or larger.

However you have a choice of basic cloning techniques (cloning to a raw disk, or to an image file) which partly depends on whether there is already data on the target drive which needs to be kept safe, or whether the target drive can be totally overwritten. As we have unfortunately seen here recently, if this difference is not understood, then data can be lost by making the wrong choices. So the answer to your question depends on the capacity of your WD My Book Live and whether you have other data on it, which you need to keep.

I suggest that you do your research about cloning first, and also remember the warnings from the other members above, about the risks that you would be taking - you could make the situation much worse, or even totally unrecoverable, by your decisions. Unfortunately, based on what I have read so far of your story, in this case I doubt you will succeed with a DIY approach - if the data is important, I suggest you use the services of an experienced DR company with skills in cloning failing disks (for example, member pclab is in portugal), in order to have the best possible chance of success. Unfortunately your use of bitlocker has reduced the chances of anyone being successful IMHO. Good luck with whatever you decide.

You can do whatever you want from one device to another BUT :

1) The SOURCE DRIVE (your WD20) MUST be at least in decent working order at least to read (if there are bads it will be ANOTHER problem - see point 3)
2) If the drive is in a failure state so it is isolated, it is GAME OVER ( again : GAME OVER) for Do It Yourself. usually these WD puppies fail in firmware or heads and unless you buy dedicated equipment AND get trained (not here) you won't do anything.
3) IF the problem is just "few bad blocks" any software can at least attempt to read, with uncertain results. I can't help because I use specialized tools that are not at your reach and professionals do the same. We mostly use dedicated HW equipment OR combo systems (HW + SW) that can handle bads differently. SO in your case , as you really want to Do It Yourself , you are alone with your software. If you choose free stuff refer to the documentation and tinker with it, if you use COMMERCIAL SOFTWARE ( PAID ! ) you should refer to the documentation AND technical support.

In a nutshell, before doing anything, check THE DRIVE for functionality (or have it checked).

You didn't answer : is data important or not ?

The importance of the data is only sentimental, that is why i'm trying to recover it by my self

Happy tinkering then, and good luck.