MultiDrive – free backup, clone & wipe disk utility from Atola Technology

All times are UTC - 5 hours [ DST ]




Post new topic Reply to topic  [ 15 posts ] 
Author Message
 Post subject: Seagate ST31000528AS doesn't work any more. Help me
PostPosted: December 6th, 2012, 18:09 
Offline

Joined: December 4th, 2012, 13:15
Posts: 5
Location: France
Hi folks,

My hard drive where i have put a lot of personnal data does not work any more
And i would like to know what to do and see if it's possible to recover some data.
That's why I need your help :roll:

The drive is a Seagate Barracuda 7200.12 - 1TB - 3,5"
ST31000528AS
Firmware = CC37
PCB Sticker = 4778K
PCB = 100536501 REV A

The drive is at the origin in an external box (Seagate Expansion)
One day the disk is neither recognized by the Bios not by Windows

When i plugged the drive directly with Sata cable or by USB the drive makes clicking noise
then he shuts down.

I have recorded the sound of the hard drive when I plug it.
(Please read the file enclosed "ST31000528AS.mp3", if the sound is bad tell me and i will retry to catch the sound)

To analyse the issue I have ordered the same PCB in USA (Hdd donor) and I have try the new PCB
The issue is the same.

According to you what the issue come from ?
Head issue, platter issue...

Do you think it's possible to fix it ? just to get my data still inside ?

What do you advise to me ?

Best regards :wink:
Baptiste


Attachments:
File comment: sound
ST31000528AS.zip [514.06 KiB]
Downloaded 469 times
Top
 Profile  
 
 Post subject: Re: Seagate ST31000528AS doesn't work any more. Help me
PostPosted: December 6th, 2012, 18:27 
Offline

Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
Bad heads, maybe fixable but not DIY.

_________________
PC Image Data Recovery
http://www.pcimage.co.uk

New!! HDD-PCB.COM for all your PCB and donor HDD requirements!


Top
 Profile  
 
 Post subject: Re: Seagate ST31000528AS doesn't work any more. Help me
PostPosted: December 6th, 2012, 18:28 
Offline

Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
Duplicate post, sorry.

_________________
PC Image Data Recovery
http://www.pcimage.co.uk

New!! HDD-PCB.COM for all your PCB and donor HDD requirements!


Top
 Profile  
 
 Post subject: Re: Seagate ST31000528AS doesn't work any more. Help me
PostPosted: December 6th, 2012, 18:39 
Offline

Joined: December 4th, 2012, 13:15
Posts: 5
Location: France
Hi pcimage,

Do you think that's it's head according to the sound recorded ?
How much do you think it's heads ? 90% ? 100% ?
How much a such intervention can cost to me to get the data back ?

I have made an other test with the new PCB i have received from Hdd Donor
I have not noticed but the behavior of the disk is not the same when i plug it (via USB)

With the new PCB the clicking noise are slower
then after the 12 first clicking noise and a quick moment, the drive start again and the motor continue to turn
With the old PCB the drive shut down after the 12 clocking noises

Find enclosed the sound of the drive with the new PCB

What do you think about that ?

Thanks


Attachments:
File comment: sound with PCB2
ST31000528AS_withPCB2.zip [1.51 MiB]
Downloaded 467 times
Top
 Profile  
 
 Post subject: Re: Seagate ST31000528AS doesn't work any more. Help me
PostPosted: December 6th, 2012, 18:46 
Offline

Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
99% certainly bad heads.

Unfortunately recovery on these with bad heads is very tricky and hence expensive.

I wouldn't expect you'd get much change from €1000

_________________
PC Image Data Recovery
http://www.pcimage.co.uk

New!! HDD-PCB.COM for all your PCB and donor HDD requirements!


Top
 Profile  
 
 Post subject: Re: Seagate ST31000528AS doesn't work any more. Help me
PostPosted: December 8th, 2012, 11:24 
Offline

Joined: December 4th, 2012, 13:15
Posts: 5
Location: France
Thanks for your analyse pcimage,

As you imagine, i can't spend 1000$ for a data recovery
Any other solution ?

Fridge, shocks...


Top
 Profile  
 
 Post subject: Re: Seagate ST31000528AS doesn't work any more. Help me
PostPosted: December 8th, 2012, 13:14 
Offline
User avatar

Joined: July 12th, 2010, 4:38
Posts: 1451
Location: Portugal
littlesquall wrote:
Fridge, shocks...


None of the above.

If you need the data and can't afford it, best to save the HDD until you can afford it

_________________
http://www.pclab.com.pt facebook.com/PCLAB.A.T
ACELab partner


Top
 Profile  
 
 Post subject: Re: Seagate ST31000528AS doesn't work any more. Help me
PostPosted: December 8th, 2012, 15:50 
Offline
User avatar

Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia
littlesquall wrote:
How much do you think it's heads ? 90% ? 100% ?
How much a such intervention can cost to me to get the data back ?

PM sent.

_________________
A backup a day keeps DR away.


Top
 Profile  
 
 Post subject: Re: Seagate ST31000528AS doesn't work any more. Help me
PostPosted: December 12th, 2012, 17:32 
Offline

Joined: December 4th, 2012, 13:15
Posts: 5
Location: France
it's very horrible to loose 1Tb of data just for a head pb
and i can't spent 245€ for a repair
i would like just get my personnal photos and videos back :(


Top
 Profile  
 
 Post subject: Re: Seagate ST31000528AS doesn't work any more. Help me
PostPosted: December 13th, 2012, 0:20 
Offline

Joined: August 21st, 2012, 12:15
Posts: 285
Location: India
If it is head problem and require head swap,
then 245€ is a reasonable price .
It is a Pro job.
DIY or cheap alternatives will ruin the drive or make recovery later very costly.
Store the drive properly and get it recovered later when you want and have the resources.


Top
 Profile  
 
 Post subject: Re: Seagate ST31000528AS doesn't work any more. Help me
PostPosted: December 13th, 2012, 4:48 
Offline

Joined: December 4th, 2012, 13:15
Posts: 5
Location: France
Hi sathyan, all

the drive is not mine but to my sister
The issue is that she won't want pay 245€ for a pro repair

So there is no need to store the drive properly.
I will never have the resources to pay a pro job...

I will prefer cheap alternatives to have a chance to get the data back (not all the 1Tb)
but i don't know what can be the cheap alternatives for a head swap


Top
 Profile  
 
 Post subject: Re: Seagate ST31000528AS doesn't work any more. Help me
PostPosted: December 13th, 2012, 5:26 
Offline

Joined: November 9th, 2006, 15:15
Posts: 2984
fzabkar wrote:
littlesquall wrote:
How much do you think it's heads ? 90% ? 100% ?
How much a such intervention can cost to me to get the data back ?

PM sent.



littlesquall wrote:
it's very horrible to loose 1Tb of data just for a head pb
and i can't spent 245€ for a repair
i would like just get my personnal photos and videos back :(


245€? The donor part would probably cost 100€ when specific requirements between patient and donor are needed...


Top
 Profile  
 
 Post subject: Re: Seagate ST31000528AS doesn't work any more. Help me
PostPosted: December 13th, 2012, 7:53 
Offline

Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
You forgot the taxes.


Top
 Profile  
 
 Post subject: Re: Seagate ST31000528AS doesn't work any more. Help me
PostPosted: December 14th, 2012, 4:00 
Offline
User avatar

Joined: January 28th, 2009, 10:54
Posts: 3547
Location: Greece
245€? Is this a joke?
I 'd be very intrigued to see the end result...

_________________
http://www.northwind.gr
SandForce SSD Recovery
Ransomware Reverse Engineering - NoMoreRansom! partners


Top
 Profile  
 
 Post subject: Re: Seagate ST31000528AS doesn't work any more. Help me
PostPosted: December 14th, 2012, 9:22 
Offline

Joined: July 7th, 2010, 4:45
Posts: 924
Location: UK
northwind wrote:
245€? Is this a joke?
I 'd be very intrigued to see the end result...


If the result is good then maybe its time to start out scourcing at these prices :lol:


Loki


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 15 posts ] 

All times are UTC - 5 hours [ DST ]


Who is online

Users browsing this forum: No registered users and 196 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group