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 Post subject: MRT PRO
PostPosted: January 18th, 2013, 4:15 
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Joined: March 15th, 2007, 0:04
Posts: 9
MRT PRO


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 Post subject: Re: MRT PRO
PostPosted: January 18th, 2013, 9:45 
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Joined: January 28th, 2009, 10:54
Posts: 3547
Location: Greece
"No SA Copy avalabled" (first picture), even UDMA's txt strings are ripped?

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 Post subject: Re: MRT PRO
PostPosted: January 18th, 2013, 21:39 
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Joined: March 15th, 2007, 0:04
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xcdzsxj wrote:
MRT PRO


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 Post subject: Re: MRT PRO
PostPosted: January 18th, 2013, 21:49 
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Joined: March 15th, 2007, 0:04
Posts: 9
This is China's self-developed, and UDMA just interface similar.


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 Post subject: Re: MRT PRO
PostPosted: January 18th, 2013, 22:18 
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Joined: August 19th, 2007, 17:30
Posts: 1898
Location: In your hard drive.
But, does it actually work?

Personally, I don't trust any DR tools from China or India.....

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 Post subject: Re: MRT PRO
PostPosted: January 19th, 2013, 6:48 
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Joined: May 21st, 2007, 16:10
Posts: 1592
Location: Gothenburg/ Sweden
Don't go to China, you might be cloned :mrgreen:

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 Post subject: Re: MRT PRO
PostPosted: January 19th, 2013, 6:52 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
mr_spokk wrote:
Don't go to China, you might be cloned :mrgreen:



Haha :-)

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 Post subject: Re: MRT PRO
PostPosted: June 12th, 2014, 10:49 
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Joined: March 21st, 2013, 14:45
Posts: 121
Location: India
xcdzsxj wrote:
MRT PRO


I have talk with Miss.Alice Who Is Sales Person For MRT PRo.

I Ask About Support policy.
Miss.Alics tell me clearly that new user when buy First Remot Session Free Then They Chaged For Each And Every Single Remot Session If Case Is Resolved.
Each And Every Remot Session Charges @ 50$/Per Session. And For Updates Policy They Tell Me Rightnow Updates is Free But In The Near Futures Updated Is Going To Be Paid.
And If We Make Updates Paid All Users Like Old Or New No Matter They Need To Pay For Updates.
i say this is wrong policy earning from each and every parts is not good bcoz without technical remot support any of the users old or new/ experianced or non experianced product is useless.
they say i dont do anything in the policy.
guess u invest aprox 4000$ and then u start business and then u need to pay 50$/per remot support what happend ?.
in the indian market firmware issue resolved at minimum 2500 INR to max 4500 INR if indian clint need to pay 50$ @ 3000 Rupes What they earning.
i am talking about general perpose bcoz all buyers are not DATA RECOVERY HERO or EXPERT. mostly newbie.
and what happend if user is new or old every one need support anytime if issue is new and doing wrong attempt is bad then make conform about issue with support.
they are making sales policy smartly make hardware price lower and then take money by support and upgread too.
no any hardware vendor take money for single remot session in the world i know about SD / DFL / UDMA they are never make money from providing support.
MRT PRo support and sales policy like they make own data recovery lab by clints money world wide at the final end only they grow.
i dont know much about technical details and about products but what i know and seen i write here. By My VIEW.
Carefully Think About It Then Take Desission.


And yes I Want To Say something to mr. thedellguy

friend why u compared my countery to other one. show me any cracks or any cloned hardware software created by indian company.
we also are belive in devlopment and for ur kindly information check how many visa issue by other Country for indian devloper.
talk bad for other is not good without correct info.

thank you

Yours Friend
Jignesh Pankhania (India / Ahmedabad)


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 Post subject: Re: MRT PRO
PostPosted: June 12th, 2014, 11:44 
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Joined: June 3rd, 2014, 14:18
Posts: 79
Location: Mitakihara - Japan
I honestly don't find it to be expensive at all, that is, the $50 USD for the remote assistence.

My brother used to charge $75 and i think that even so it's a very low price.
I would charge at least $200 USD or half of the job profit.

When you do remote assistence with a firmware tool it's up to the other party to pay attention to what you are doing and learn from it. With time this kind of help will be less and less requested as the other party learns how to work with the tool.

MRT is a PC3K replacement with a cheaper price, don't expect the same support from it as one would have from Ace.

Also Ace charges for updates on a year based fee.

If you attend formation actions on data recovery you will have to pay as well and any decent course will not be "cheap".

You can consider the remote assistence as a mix of outsourcing a drive with formation on how to fix the issue and how to use the tool.

But that is just my way of thinking. Also you are saving on the tool, as MRT would be way cheaper then the pc-3000 express and will do more or less the same.

And YES, i do also believe that what MRT does by ripping Ace code is VERY WRONG, but then again, i don't have objections regarding the price of support.


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 Post subject: Re: MRT PRO
PostPosted: June 12th, 2014, 11:50 
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Joined: March 21st, 2013, 14:45
Posts: 121
Location: India
Madoka wrote:
I honestly don't find it to be expensive at all, that is, the $50 USD for the remote assistence.

My brother used to charge $75 and i think that even so it's a very low price.
I would charge at least $200 USD or half of the job profit.

When you do remote assistence with a firmware tool it's up to the other party to pay attention to what you are doing and learn from it. With time this kind of help will be less and less requested as the other party learns how to work with the tool.

MRT is a PC3K replacement with a cheaper price, don't expect the same support from it as one would have from Ace.

Also Ace charges for updates on a year based fee.

If you attend formation actions on data recovery you will have to pay as well and any decent course will not be "cheap".

You can consider the remote assistence as a mix of outsourcing a drive with formation on how to fix the issue and how to use the tool.

But that is just my way of thinking. Also you are saving on the tool, as MRT would be way cheaper then the pc-3000 express and will do more or less the same.

And YES, i do also believe that what MRT does by ripping Ace code is VERY WRONG, but then again, i don't have objections regarding the price of support.


Friend Madoka

Your Thinking is right by ur view bcoz ur currency is $$$$$ but compared to indian currency and DR price i thinking defrently.
in the indian market dr charges is not higher compared to you countery and currency.

thank you

yours friend
Jignesh pankhania (India/Ahmeabad)


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 Post subject: Re: MRT PRO
PostPosted: June 12th, 2014, 12:08 
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Joined: June 3rd, 2014, 14:18
Posts: 79
Location: Mitakihara - Japan
Well, if you go to a stand to buy a car do you feel that the seller have the obligation to teach you how to drive ?
And when you go to the grocery or supermarket to buy ingredients for your dinner, do you feel that the seller have the obligation to teach you how to prepare the meal ?

MRT is a Chinese product that you buy (or not) from them, at the price they extablished. This is not like ACE that will charge diferently depending from where you live.
As a general example, if i want a Japanese doll from my favourite anime or manga series, as long as the item have to be imported from Japan, i will have to pay the price they ask, and they will not care if in Portugal the Euro it's worth more or less then the Yen, or if it's more or less dificult to earn that money.
If you are going to import something from other country on the majority of times (Ace case excluded) you will either have the choice to accept the price and buy the item or service or decide that you can't buy it or it's not worth the money.
Hope you don't take ofence by my words.
Have a nice day.


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 Post subject: Re: MRT PRO
PostPosted: June 13th, 2014, 4:20 
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Joined: July 6th, 2013, 15:13
Posts: 311
Location: ISLAMABAD
Hello,
Well some people not want to buy tools for data recovery , they want to buy technical support.

My question is why they need technical support in a data recovery case?
if they need technical support then why they not pay for it? other wise get training of that tools from company.


I am in data recovery field since when i was 17 years old. and a 17 years boy not have a lot of knowledge for repairing and data recovery.

i ask for technical support only 10 times.

why people always want the technical support? are they don't know about repairing and data recovery?


Regards
Waqas Ali


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 Post subject: Re: MRT PRO
PostPosted: June 13th, 2014, 5:09 
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Joined: December 4th, 2012, 1:35
Posts: 3903
Location: Adelaide, Australia
waqas_ali766 wrote:
Hello,
Well some people not want to buy tools for data recovery , they want to buy technical support.

My question is why they need technical support in a data recovery case?
if they need technical support then why they not pay for it? other wise get training of that tools from company.


I am in data recovery field since when i was 17 years old. and a 17 years boy not have a lot of knowledge for repairing and data recovery.

i ask for technical support only 10 times.

why people always want the technical support? are they don't know about repairing and data recovery?


Regards
Waqas Ali

1 single personal acdote in the grand scheme of things is irrelevant, in fact it may mean you missed out on a huge amount of details, other peoples skills transfer and certain details.. called the echo chamber syndrome.


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 Post subject: Re: MRT PRO
PostPosted: June 13th, 2014, 10:03 
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Joined: March 21st, 2013, 14:45
Posts: 121
Location: India
waqas_ali766 wrote:
Hello,
Well some people not want to buy tools for data recovery , they want to buy technical support.

My question is why they need technical support in a data recovery case?
if they need technical support then why they not pay for it? other wise get training of that tools from company.


I am in data recovery field since when i was 17 years old. and a 17 years boy not have a lot of knowledge for repairing and data recovery.

i ask for technical support only 10 times.

why people always want the technical support? are they don't know about repairing and data recovery?


Regards
Waqas Ali



Dear Friend Waqas Ali

I Say Without Support Any Of The Tools Is Usless Ask Any Of The User Who Have SD / DFL / Or World Famous UDMA Everyone Using Remot Support I know about it well, Think About New Issue Almost All Company is change the drives sturctors and firmware so in the next month new shippment all drives comes with new model and firmware and also issue is always defrent otherwise why all data recovery equipment devloper need to devlop new ways and new fuctions constantly ?????????? if issue is same all time then no need updates and support just seat on pc and doing 5 to 10 fixed commands and then done case.
support very important things for each and every user no matter LEVELS actuly everyone know by heart how SUPPORT is IMPORTANT.
no matter they talk about it or not so from my view support is the first thing in buying new products. why we always ask for warrenty and SUPPORT when by TV, Fridge or anything as PRODUCTS ???????????????????
Support is Always Important things in this industry specialy for new users.

and dear friend Waqas i dont say in my post that dont buy this product. i have just provide information by my View...
i never say bad for anything without any good reason and realy dont know about product bcoz i dont reading any meterials about MRP Pro product rightnow.
i just talking about SUPPORT policy that i seen not good by my view.


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 Post subject: Re: MRT PRO
PostPosted: June 13th, 2014, 20:31 
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Joined: June 3rd, 2014, 14:18
Posts: 79
Location: Mitakihara - Japan
Good night,
Quote:
jignesh

Allow me to kindly disagree.
If you only have cheap or even free tools you can still learn as long as you have will to do so.
Tools that were obtained from vendors like the modified HUTIL, the WD TREX or VTools, just to name a few, do not offer any level of support, yet if you buy some drives and if you start to play with them you will soon figure out how things work, specially if you already have a solid background in electronics and computers.
Tools like WDR and others of the same kind were introduced on the market as cheap alternative for people that could not afford the more expensive tools, and even if there isn't any technical support for them, people still end up learning how to use them.
If you study the ATA specs and if you get hold of the vendor specific commands for the drives you need to work with, a simple ATA console like the one provided by some versions of Victoria or by the demo of HRT for win 95/98, or even on the DOS based and free HDDL you will be able to work with the firmware of the drives, and despite that there is no support for those tools as well, you can try to discover how to use them or get help from someone who already knows, even if you have to pay and even if it's not cheap.
Buying a cheap tool shouldn't be equal of buying support for that same tool.
If you are buying a cheap tool don't expect to have a huge amount of free support specially if the tool it's a pirated one or a rip-off some other tool. They are just providing you with a cheap alternative, and that might not be the best alternative, just a cheaper one.
And just to finalize, when you buy a scapel and a stethoscope will the seller or the manufacturer teach you how to be a good vet or a good doctor ?


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 Post subject: Re: MRT PRO
PostPosted: June 14th, 2014, 5:55 
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Joined: May 8th, 2014, 22:15
Posts: 3
Location: China
MRTLAB inform:
MRTLAB has enabled new enterprise email, now the E-mail address is sales@mrtlab.com, the original old email has closed in on June 15th, 2014, service, and QQ: 2995770381, MSN:mrtlab#outlook.com account, on June 13, please contact the old account customers to send mail to the new enterprise email or QQ: 12669418, the resulting inconvenience please understanding.


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 Post subject: Re: MRT PRO
PostPosted: June 14th, 2014, 14:25 
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Joined: May 5th, 2004, 20:06
Posts: 2782
Location: England
Can I have a translation of that?

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 Post subject: Re: MRT PRO
PostPosted: June 15th, 2014, 10:50 
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Joined: June 14th, 2014, 17:48
Posts: 1
Location: New York
MRTLAB notice:

MRT LAB has launched a new email address (sales@mrtlab.com) for potential MRT Pro users. Effective June 13, 2014 we have disabled the old email address (mrtlab@outlook.com) and its associated MSN account. In addition we no longer use our QQ number 2995770381. If you have contacted us via the old email before June 13, 2014, please resend your message to sales@mrtlab.com. We will respond to your inquiry within 48 hours. You can also reach us via QQ 12669418. We are sorry for any inconvenience this might cause you.

We appreciate all the feedback on this forum regarding our communication, our products and our customer support. Your feedback helps us determine what we need to do to meet our users’ expectations. We have read your comments and are in the process of improving our customer service. We ask you to follow us closely in the upcoming months for a new tech support policy and more communication channels to reach us.

In response to some of the comments on the thread: We are not using the same code as PC-3000. As a matter of fact, the program is written in a different language. We use MFC rather than Delphi. We have devoted a tremendous amount of our resources into R&D in the past ten years. The product is more than just a clone. If you get a chance to use our product, you can appreciate how much effort we have put into it. We have made the tools easier to use, and created the features that truly reflects innovation and creativity.

Hope everyone is enjoying the World Cup!


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 Post subject: Re: MRT PRO
PostPosted: June 15th, 2014, 15:30 
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Joined: May 5th, 2004, 20:06
Posts: 2782
Location: England
How do you know PC3k is coded in Delphi ;)

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 Post subject: Re: MRT PRO
PostPosted: June 15th, 2014, 17:22 
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Joined: December 5th, 2011, 5:38
Posts: 1740
Location: Verona, Italy
Mrtlabus wrote:
Hope everyone is enjoying the World Cup!

Yes :lol:
Italy-England: 2-1
:mrgreen:

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