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 Post subject: Faulty heads diagnosis on Seagate
PostPosted: February 5th, 2013, 16:09 
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Joined: February 5th, 2013, 15:40
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Hello you engineers,
how to diagnosis if my Seagate Pipeline HD.2 ST3320311CS has bad heads or bad sectors?
My brother said the hard disk has good sectors until LBA 443.050330, after 443.050.330 are all unreadable in MHDD (red warning).

He needs to know how to check heads with the RS232 adapter.
He said he can access to a cleaning room for head change, but he must be sure heads are bad before to do this.

Please help :(


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 Post subject: Re: Faulty heads diagnosis on Seagate
PostPosted: February 5th, 2013, 16:39 
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Joined: November 29th, 2006, 10:08
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Location: UK
Not heads, not DIY either.

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 Post subject: Re: Faulty heads diagnosis on Seagate
PostPosted: February 5th, 2013, 16:40 
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Joined: March 28th, 2011, 17:45
Posts: 441
Location: italy
If you can read till 443m. lbas,than sure it is not heads but elsewere.


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 Post subject: Re: Faulty heads diagnosis on Seagate
PostPosted: February 5th, 2013, 17:45 
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Joined: November 29th, 2006, 10:08
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Location: UK
Spildit wrote:
Translator problem, most likely.


Probably, yes.

But needs proper diagnosis, and proper procedure, rather than "DIY bodging".

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 Post subject: Re: Faulty heads diagnosis on Seagate
PostPosted: February 5th, 2013, 17:57 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
Spildit wrote:
pcimage wrote:
Spildit wrote:
Translator problem, most likely.


Probably, yes.

But needs proper diagnosis, and proper procedure, rather than "DIY bodging".


I'm not suggesting anything except if you care for the data go and seek a data recovery pro near you :)


That's fair enough.

I'm just getting fed up its cleaning up after the mess after DIY bodgers have had a go, and then pass it along for proper recovery, after its usually too late :-(

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 Post subject: Re: Faulty heads diagnosis on Seagate
PostPosted: February 6th, 2013, 7:15 
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Joined: February 5th, 2013, 15:40
Posts: 16
Location: Italia
Data are not so important, only tv series downloads from internet (MacGyver, House, Greys Anatomy, Ally McBeal, ecc), i will not spend hundreds bucks on data recovery, not so important for me.
Just i don't like to spend hours to download all again, my brother has recovered about 50% with DMDE and WinHex, but he says for recover all, needs to access to the unreadable sectors.

He tried with translator regenerator but had no effect, look at this:
Code:
þ
Rst 0x08M

(P) SATA Reset

ASCII Diag mode

F3 T>/2


F3 2>Z


Spin Down Complete
Elapsed Time 6.015 secs
F3 2>U


HighPowerMode 002F

ExecuteSpinRequest

Spin Up Complete
Elapsed Time 3.302 secs
F3 2>/1


F3 1>N1


Clear SMART is completed.
F3 1>/T


F3 T>i4,1,22


F3 T>ü
Rst 0x08M

(P) SATA Reset


ASCII Diag mode

F3 T>m0,2,2,,,,,22

Max Wr Retries = 00, Max Rd Retries = 00, Max ECC T-Level = 16, Max Certify Rewrite Retries = 06B0

User Partition Format Successful - Elapsed Time 0 mins 00 secs       
Zone re-format was skipped.
F3 T>/2


F3 2>Z


Spin Down Complete
Elapsed Time 6.015 secs
F3 2>


Any idea that can help me?


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 Post subject: Re: Faulty heads diagnosis on Seagate
PostPosted: February 6th, 2013, 16:22 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
Your brother has almost certainly made the problem 10x more difficult, by misdiagnosing and applying a "one size fits all" fix for a different problem.

Another strike for DIY bodging.

As spildit says, it's a good job this is just illegal pirate downloads and not "proper" data.

I understand that the data isn't important, so DIY bodging is absolutely ok with me in this instance, fill your boots!

It's when so called "PC experts" bodge away with other people's data that is saddening and annoying :-(

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 Post subject: Re: Faulty heads diagnosis on Seagate
PostPosted: February 6th, 2013, 16:37 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
Spildit wrote:
And by the looks of things "Non Resident G-List" is now gone .......


Yep :-(

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 Post subject: Re: Faulty heads diagnosis on Seagate
PostPosted: February 7th, 2013, 11:35 
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Joined: February 5th, 2013, 15:40
Posts: 16
Location: Italia
pcimage wrote:
Your brother has almost certainly made the problem 10x more difficult, by misdiagnosing and applying a "one size fits all" fix for a different problem.

Another strike for DIY bodging.

As spildit says, it's a good job this is just illegal pirate downloads and not "proper" data.

I understand that the data isn't important, so DIY bodging is absolutely ok with me in this instance, fill your boots!

It's when so called "PC experts" bodge away with other people's data that is saddening and annoying :-(


:oops: :cry:
It's still possible to get all other data with some other commands in hyperterminal?
can you suggest a few commands, maybe in private so my brother can try them?
At this point I have nothing to lose, thanks


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 Post subject: Re: Faulty heads diagnosis on Seagate
PostPosted: February 7th, 2013, 11:58 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
Intervengo io. In una parola, la risposta alla tua richiesta e' NO, per un sacco di motivi.
Ovvero, si potrebbe anche, e non ha a questo punto importanza, vedere di recuperare i tuoi "dati" ma in ogni caso lo dovresti mandare perche' non sono cose da dire ne' in pubblico ne' in privato ma lavori da fare, e non certamente con l'hyperterminal ma con qualcosa di molto piu' complesso e costoso. Se non ha importanza perdere cosa c'e' dentro ma ti interessa recuperare un disco da usare sempre per quello scopo, puoi chiedere a qualcuno di rimettertelo a posto qualunque sia poi il risultato (se necessario si puo' ridurre ma funzionera' ugualmente), ma anche qui non e' gratis. Mi tiro fuori dal discorso.
Altrimenti fattene una ragione e prendine semplicemente un altro.

My turn : in a nutshell the answer to your Q is NO due to many reasons.
It is possible to recover your "data" (no longer important, now) but in any case you have to send the drive in , these are not things to say but jobs to do, not with hyperterm but better with a much more complex and expensive tool. If data is no longer important but you want a working disk for same purpose, ask someone to refurb it regardless of result (if necessary capacity will be cut but it will work), but again it is not free. I call myself out.
Otherwise, live with it and get another drive.


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 Post subject: Re: Faulty heads diagnosis on Seagate
PostPosted: February 7th, 2013, 12:01 
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Joined: October 13th, 2008, 7:29
Posts: 1493
did you try power cycling drive and start scanning sectors after 445,000,000 before applying terminal commands?

I got a feeling one bad sector caused drive to fall over. seen it many times on seagates.


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 Post subject: Re: Faulty heads diagnosis on Seagate
PostPosted: February 7th, 2013, 12:40 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
HDD Spaz wrote:
did you try power cycling drive and start scanning sectors after 445,000,000 before applying terminal commands?

I got a feeling one bad sector caused drive to fall over. seen it many times on seagates.


Ditto. But what now that NRG is gone and maybe other stuff is tampered ???


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 Post subject: Re: Faulty heads diagnosis on Seagate
PostPosted: February 7th, 2013, 15:43 
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Joined: February 5th, 2013, 15:40
Posts: 16
Location: Italia
HDD Spaz wrote:
did you try power cycling drive and start scanning sectors after 445,000,000 before applying terminal commands?

I got a feeling one bad sector caused drive to fall over. seen it many times on seagates.


Yes my brother tried it.
Sector after LBA 445.000.000 were already inacessible before translator regeneration, for this reason he thought that was a head issue.


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 Post subject: Re: Faulty heads diagnosis on Seagate
PostPosted: February 7th, 2013, 19:31 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
@spildit, if you are thinking about a different flavor of 'm0' , I tell you in advance that it won't work in this state. Other 'ideas' will end with a bricked drive. Oh, and all are destructive for data.


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 Post subject: Re: Faulty heads diagnosis on Seagate
PostPosted: February 8th, 2013, 3:15 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
Doesn't work, unfortunately. If you have done it, you should know : temporary and unstable and partial. Surprisingly (!?) , the SD box can do something that work, I have tested it and up now it's OK. But you need the box. Don't give people false illusions... :mrgreen:


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 Post subject: Re: Faulty heads diagnosis on Seagate
PostPosted: February 8th, 2013, 11:54 
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Joined: February 5th, 2013, 15:40
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Location: Italia
Ok Spildit, at this point i don't care anymore about data, i will download again those (about 100 GB) :lol:
Which command do you suggest to make work again the drive?


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 Post subject: Re: Faulty heads diagnosis on Seagate
PostPosted: February 8th, 2013, 11:59 
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Joined: July 16th, 2008, 17:52
Posts: 489
Location: Long Beach, California
This isn't a 1 command job anymore, in fact; not likely any even 5 commands could help you here; as BlackST said, in current state you need something with more complexity then just the terminal commands to complete this recovery now.

HDD UN-regenerator probably did a number on the drive.


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 Post subject: Re: Faulty heads diagnosis on Seagate
PostPosted: February 8th, 2013, 12:14 
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Joined: February 5th, 2013, 15:40
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Location: Italia
Russwinters wrote:
This isn't a 1 command job anymore, in fact; not likely any even 5 commands could help you here; as BlackST said, in current state you need something with more complexity then just the terminal commands to complete this recovery now.

HDD UN-regenerator probably did a number on the drive.


I asked how to fix it before i did the translator regenerator, but anyone helped me (only suggestion was "not a DIY").
Now after i did the wrongly translator regeneration (because nobody will suggest me the right commands), everybody says me "this is anymore a 1 command job".
Could one of you suggest the right way before destroing the NRG with m0,2,2,,,,,22? :evil:


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 Post subject: Re: Faulty heads diagnosis on Seagate
PostPosted: February 8th, 2013, 13:44 
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Joined: March 3rd, 2009, 15:27
Posts: 131
Location: Canada
Hi, sorry you are having problems with your drive. Keep in mind at times the best answer/help is for ones asking help to not work on the drive themselves. Pcimage mentioned that twice at the beginning and that it needs proper diagnosis (which relys on experince and equipment). At that point commands should not have been executed. This issue you have took a bit of time for data recovery experts (and I mean ones who eat and breath data recovery) to solve and implement in the tools.

As for NRG, it is already gone. Since it appears you will not need to recover data, please send it in for repair to reputable expert. There is BlackST, IRS and positivebit.


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 Post subject: Re: Faulty heads diagnosis on Seagate
PostPosted: February 8th, 2013, 13:45 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
Maybe it is the best option...


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