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2tx
 Post subject: WD2500BEAS-0URT00 with Serial No 202020202020202020202020
PostPosted: April 2nd, 2013, 13:53 
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Joined: March 29th, 2013, 13:33
Posts: 8
Location: Norway
Drive is not spinning, it spin twice a few second and stop.

My passport WD2500XMS-00
250 GB
Drive WD2500BEAS-0URT00
PCB number 2060-701499-000
White bar code sticker PCB 2061-701499-200 AB

I can see the drive in device manager XP,
not showing in explorer.

In lubuntu 12.10 the Disk Utility can see the drive, but....
2.2 TB Hard Disk
Model External HDD (1.04)
Disk size 2.2 TB (2199023255552 bytes)
Serial Number 202020202020202020202020
Asessment SMART is not supported

I have seen this symptom on the internet, but not the cause of it...

All the voltage check point is ok on the PCB 1.2 and 3.3 Volt

Could this be a bad motor control chip?

Any info on firmware info is appreciated.
How to read ore check.

Must the bar code sticker number match if you not want to change MCU on a PCB swap.

Thanks in advance!
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einstein9
 Post subject: Re: WD2500BEAS-0URT00 with Serial No 20202020202020202020202
PostPosted: April 2nd, 2013, 14:02 
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Joined: May 13th, 2010, 11:17
Posts: 2821
Location: Kuwait
2tx wrote:
Drive is not spinning, it spin twice a few second and stop.

My passport WD2500XMS-00
250 GB
Drive WD2500BEAS-0URT00
PCB number 2060-701499-000
White bar code sticker PCB 2061-701499-200 AB

I can see the drive in device manager XP,
not showing in explorer.

In lubuntu 12.10 the Disk Utility can see the drive, but....
2.2 TB Hard Disk
Model External HDD (1.04)
Disk size 2.2 TB (2199023255552 bytes)
Serial Number 202020202020202020202020
Asessment SMART is not supported

I have seen this symptom on the internet, but not the cause of it...

All the voltage check point is ok on the PCB 1.2 and 3.3 Volt

Could this be a bad motor control chip?

Any info on firmware info is appreciated.
How to read ore check.

Must the bar code sticker number match if you not want to change MCU on a PCB swap.

Thanks in advance!


are you sure about that???
the WD my Passport comes into USB pcb`s and this one is SATA

_________________
Kuwait Data Recovery - UNIX GTC
The only reason for time is so that everything doesn't happen at once. By: Albert Einstein
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2tx
 Post subject: Re: WD2500BEAS-0URT00 with Serial No 20202020202020202020202
PostPosted: April 2nd, 2013, 14:06 
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Joined: March 29th, 2013, 13:33
Posts: 8
Location: Norway
Spildit wrote:
What are you trying to do with the drive ?
Do you need the data inside the drive ? What caused the problem, did it stop working from one moment to the other or you aquire it on ebay and it was like that when you recieved it ?


Ups... :?

Yes, I would try to recover the data.
I need the data inside.
I don't know what caused it, not been used for years, and was not working when I tryed it recently.
I bought the drive new spring 2008

Production date on the HDD 18 NOV 2007
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2tx
 Post subject: Re: WD2500BEAS-0URT00 with Serial No 20202020202020202020202
PostPosted: April 2nd, 2013, 14:34 
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Joined: March 29th, 2013, 13:33
Posts: 8
Location: Norway
einstein9 wrote:
2tx wrote:
Drive is not spinning, it spin twice a few second and stop.

My passport WD2500XMS-00
250 GB
Drive WD2500BEAS-0URT00
PCB number 2060-701499-000
White bar code sticker PCB 2061-701499-200 AB!


are you sure about that???
the WD my Passport comes into USB pcb`s and this one is SATA


No, not so sure... :?
Its just a PASSPORT
http://www.comx-computers.co.za/i/layout/do-not-copy.gif

No name on casing, only marked WD2500XMS-00
But showing up as WDXMS2500TE when registered at WD
Spec from WD:
http://www.wdc.com/en/library/portable/2879-701191.pdf?wdc_lang=en
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2tx
 Post subject: Re: WD2500BEAS-0URT00 with Serial No 20202020202020202020202
PostPosted: April 2nd, 2013, 14:52 
Offline

Joined: March 29th, 2013, 13:33
Posts: 8
Location: Norway
Spildit wrote:
2tx wrote:
Spildit wrote:
What are you trying to do with the drive ?
Do you need the data inside the drive ? What caused the problem, did it stop working from one moment to the other or you aquire it on ebay and it was like that when you recieved it ?


Ups... :?

Yes, I would try to recover the data.
I need the data inside.
I don't know what caused it, not been used for years, and was not working when I tryed it recently.
I bought the drive new spring 2008

Production date on the HDD 18 NOV 2007


But was it working fine ? Did you aquire it on a shop ?
Worked ok for some time and only recently you have that problem ?

Just trying to understand if the drive is some sort of "fake" aquired on ebay or china ....

If the drive is indeed a true WD (not a box with a pen drive inside) then data should still be there, the issue is, it will be dificult to get it back by yourself.

You will most likely need to take the drive to a data recovery firm near you for evaluation.

Can you ear the sound of the heads moving ? Does it "clicks" ?
Does it really spins up ?

I can think of Head Stuck, Spindle Stuck, PCB damage, Head damage, etc ....
Very dificult to say without looking at the drive.

That serial number is "strange" too ... Did you or someone else tryed to use some tools on the drive that might have caused changes to the serial number ?


Yeah, was working fine, but have not been used for years.
Bought in a shop in Norway, no fake.

I would not spend the money a data recovery firm charge.

USB interface is OK, I have checked the drive in a laptop without the interface.
Also tried the interface on another SATA drive.

Heads not moving, the drive spin slowly for a few seconds twice. And stop.

The serial number is part of the problem.

No tool used on the drive.
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2tx
 Post subject: Re: WD2500BEAS-0URT00 with Serial No 20202020202020202020202
PostPosted: April 2nd, 2013, 16:19 
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Joined: March 29th, 2013, 13:33
Posts: 8
Location: Norway
Spildit wrote:

Maybe it's stiction then .... Does it sound as "humming" ? Can you record the sound of the drive while trying to spin up ? Maybe heads got stuck to the platter or the spindle got jammed .....
At any rate you will not be able to solve it by yourself without a great risk to the data ....


Spildit, thanks for your effort.... 8)

Yes, sounds like humming.
Tryed to capture it, a few start ups
http://www.youtube.com/watch?v=X81g861V7yQ

I also powered up the PCB itself, then a got power on the motor contacts for a few second,
before its shut down... Could not measure voltage twice then, but could be wrong measure.
Is it shutting down DT failure ore missing some feedback?

Then the blue led was not blinking, looks like short, when connected to HDD
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2tx
 Post subject: Re: WD2500BEAS-0URT00 with Serial No 20202020202020202020202
PostPosted: April 2nd, 2013, 17:15 
Offline

Joined: March 29th, 2013, 13:33
Posts: 8
Location: Norway
2tx wrote:

I also powered up the PCB itself, then a got power on the motor contacts for a few second,
before its shut down... Could not measure voltage twice then, but could be wrong measure.
Is it shutting down DT failure ore missing some feedback?

Then the blue led was not blinking, looks like short, when connected to HDD


Sorry, this info is bad measure

Same thing happens as when connected to the HDD.

Blue led flash twice, and measure voltage on the motor contact twice.
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