MultiDrive – free backup, clone & wipe disk utility from Atola Technology

All times are UTC - 5 hours [ DST ]




Post new topic Reply to topic  [ 18 posts ] 
Author Message
 Post subject: Seagate ST3000DM001 motor starts then stops
PostPosted: April 6th, 2013, 11:06 
Offline

Joined: November 13th, 2009, 4:39
Posts: 51
Location: Panama
At first I thought is was a pcb issue, but I checked another ST3000DM001 and the pcb sent the same messages when it was unattached from the motor. You cannot terminal into this drive, you cannot CTRL +Z. Shows the same error message "Fail Servo Op=0100 Resp=0003. The drive state is bsy dsd and dsc.


Top
 Profile  
 
 Post subject: Re: Seagate ST3000DM001 motor starts then stops
PostPosted: April 6th, 2013, 15:23 
Offline

Joined: November 13th, 2009, 4:39
Posts: 51
Location: Panama
I did just that with the thin cardboard, but it still does not let me do anything. On other seagate drives they have points on the pcb where you can short and have the drive ready so you can do terminal commands.. I have a pc3000. I have a donor drive exactly the same, just different firmware, tried the terminal no problem. It I knew where the points are for this drive a could short it and run the commands... There is very little info on these drives.. I guess they are too new..


Spildit wrote:
7200.14 .....
Try to insulate HEAD STACK Contact and see if you have luck with terminal. If not ... guess you will have to short the read/write channel.
On a known good drive, can you use the terminal ?


Top
 Profile  
 
 Post subject: Re: Seagate ST3000DM001 motor starts then stops
PostPosted: April 9th, 2013, 7:26 
Offline
User avatar

Joined: August 13th, 2008, 13:10
Posts: 811
Location: World
I'll say heads damage,

for your coments i think PCB and FW are ok, but heads problem.


Top
 Profile  
 
 Post subject: Re: Seagate ST3000DM001 motor starts then stops
PostPosted: April 9th, 2013, 7:36 
Offline
User avatar

Joined: August 13th, 2008, 13:10
Posts: 811
Location: World
is this your PCB?


Attachments:
Seagate-Barracuda-XT-3TB-PCB.jpg
Seagate-Barracuda-XT-3TB-PCB.jpg [ 261.74 KiB | Viewed 15329 times ]
Top
 Profile  
 
 Post subject: Re: Seagate ST3000DM001 motor starts then stops
PostPosted: April 11th, 2013, 6:12 
Offline

Joined: November 13th, 2009, 4:39
Posts: 51
Location: Panama
Yes this is the same pcb...


Top
 Profile  
 
 Post subject: Re: Seagate ST3000DM001 motor starts then stops
PostPosted: April 11th, 2013, 6:46 
Offline
User avatar

Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia
AFAICT the read and write differential pairs are pins 12 & 14, and 16 & 18 of the preamp connector. I don't know which is which, though. You can identify them because each pair of traces runs side by side and is of equal length. They also terminate at the preamp pins in a characteristic "Y" pattern.

Earlier drives had termination resistors at the MCU. The manner in which these were terminated enabled you to distinguish read from write, but these days the termination appears to be internal.

_________________
A backup a day keeps DR away.


Top
 Profile  
 
 Post subject: Re: Seagate ST3000DM001 motor starts then stops
PostPosted: August 9th, 2013, 14:37 
Offline

Joined: July 28th, 2013, 5:03
Posts: 3
Location: Caracas
Hi, where can I find info or tutorial on how to do shorts on PCB? I am really new in this staff. Thanks


Top
 Profile  
 
 Post subject: Re: Seagate ST3000DM001 motor starts then stops
PostPosted: August 9th, 2013, 18:59 
Offline
User avatar

Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia
Tip: How to identify the Read Channel test points:
http://malthus.zapto.org/viewtopic.php?f=24&t=123

_________________
A backup a day keeps DR away.


Top
 Profile  
 
 Post subject: Re: Seagate ST3000DM001 motor starts then stops
PostPosted: August 9th, 2013, 21:17 
Offline
User avatar

Joined: December 4th, 2012, 1:35
Posts: 3903
Location: Adelaide, Australia
if you cant get ctrl+Z , try hooking everything up, powering the drive and then only after that go into putty or whatever your terminal program is and start the connection and try. Do it with and without the Head Stack contacting.


Top
 Profile  
 
 Post subject: Re: Seagate ST3000DM001 motor starts then stops
PostPosted: August 10th, 2013, 2:42 
Offline

Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
Stop dreaming, the problem is internal. Look at the output...


Top
 Profile  
 
 Post subject: Re: Seagate ST3000DM001 motor starts then stops
PostPosted: August 31st, 2013, 18:02 
Offline

Joined: August 31st, 2013, 17:59
Posts: 3
Location: Ecuador
What do you mean internal? i have the same error, and a buch of spare parts and acces to a vacuum isolated area, so i can try fixing it,... thing is i am not sure if it is mechanical or board, because the same error shows up even when th pcb is dettached from the hdd


Top
 Profile  
 
 Post subject: Re: Seagate ST3000DM001 motor starts then stops
PostPosted: August 31st, 2013, 20:47 
Offline

Joined: August 18th, 2010, 17:35
Posts: 3669
Location: Massachusetts, USA
Internal refers to the mechanism inside the chassis responsible read/write functionality.

If the data is not important, don't try to fix, just RMA. Less headache.

_________________
Hard Disk Drive (HDD), Solid State Drive (SSD, SATA, NVMe, etc), USB Flash Drive and RAID Data Recovery Specialist in Massachusetts


Top
 Profile  
 
 Post subject: Re: Seagate ST3000DM001 motor starts then stops
PostPosted: August 31st, 2013, 21:02 
Offline

Joined: August 31st, 2013, 17:59
Posts: 3
Location: Ecuador
thing is it was 3tb and almost full, because sadly, it was my backup/storage drive, so i really need my data back, can someone give me some ligths please?


Top
 Profile  
 
 Post subject: Re: Seagate ST3000DM001 motor starts then stops
PostPosted: August 31st, 2013, 21:09 
Offline

Joined: August 18th, 2010, 17:35
Posts: 3669
Location: Massachusetts, USA
Need compatible parts to replace the defective ones. Then ideally a professional hardware imager.
Suggest practicing on other drives before working on the one that contains the data.

Or, best route, pro data recovery company.

_________________
Hard Disk Drive (HDD), Solid State Drive (SSD, SATA, NVMe, etc), USB Flash Drive and RAID Data Recovery Specialist in Massachusetts


Top
 Profile  
 
 Post subject: Re: Seagate ST3000DM001 motor starts then stops
PostPosted: August 31st, 2013, 22:05 
Offline
User avatar

Joined: December 4th, 2012, 1:35
Posts: 3903
Location: Adelaide, Australia
Quote:
so i really need my data back, can someone give me some lights please?

You need to go to a DR company then, there is really no question.

I refer you to http://forum.hddguru.com/viewtopic.php?f=1&t=26584

1 slip up and all your data is gone.


Top
 Profile  
 
 Post subject: Re: Seagate ST3000DM001 motor starts then stops
PostPosted: September 1st, 2013, 18:21 
Offline

Joined: August 31st, 2013, 17:59
Posts: 3
Location: Ecuador
some company that can help? my budget will be like 200 bucks maximun, at least for now... considering is a mechanical issue, becaus everything was ok, the last week suddendly dissapeared, when i restarted it, bios never recognized it again so i stopped messing with it until friday when i did the ca-42 thing and i can read the servo thing in the terminal console...


Top
 Profile  
 
 Post subject: Re: Seagate ST3000DM001 motor starts then stops
PostPosted: September 2nd, 2013, 20:53 
Offline
User avatar

Joined: December 4th, 2012, 1:35
Posts: 3903
Location: Adelaide, Australia
I understand that your budget is an issue, but just because you cant afford to go to a DR compny does not in any way suddenly enable you to do DIY fix.

I suggest putting the drive back on the shelf and add next to it a tin marked "DR MONEY" to add to when you can.

If you continue with DIY, then your data wasnt as important as you implied.

Yes it sucks, but it is a fact of life


Top
 Profile  
 
 Post subject: Re: Seagate ST3000DM001 motor starts then stops
PostPosted: September 2nd, 2013, 21:05 
Offline
User avatar

Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia
akirafudo wrote:
some company that can help? my budget will be like 200 bucks maximun ...

Can you spare US$300?

_________________
A backup a day keeps DR away.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 18 posts ] 

All times are UTC - 5 hours [ DST ]


Who is online

Users browsing this forum: Google [Bot] and 98 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group