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 Post subject: Samsung 2tb drives
PostPosted: August 11th, 2013, 8:40 
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Joined: August 11th, 2013, 8:27
Posts: 3
Location: United Kingdom
Hi guys, new to the forum. hope all is well.

I am hoping you have an answer for me that will help.

I have 2 2tb Samsung drives, 1 of them has the PCB that has a burned out motor controller chip (i think) and i need to get the data from it if i can - the 2nd drive is identical apart from one of the components says 4R7E instead of 4R7, i am not sure if it makes a difference because i don't know what it is.

if i try and swap over the boards all i get is a kind of beeping sound as if the heads are trying to spin up but cant.

Thanks in advance

Nathan


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 Post subject: Re: Samsung 2tb drives
PostPosted: August 11th, 2013, 9:48 
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Joined: August 11th, 2013, 8:27
Posts: 3
Location: United Kingdom
Just for viewing pleasure i am attaching the images of the pcbs.


Attachments:
2013-08-11 13.21.24.jpg
2013-08-11 13.21.24.jpg [ 1.24 MiB | Viewed 4437 times ]
2013-08-11 13.21.16.jpg
2013-08-11 13.21.16.jpg [ 1.27 MiB | Viewed 4437 times ]
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 Post subject: Re: Samsung 2tb drives
PostPosted: August 11th, 2013, 15:23 
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Joined: December 27th, 2006, 10:15
Posts: 1852
Location: Belgium
Those components are identical. From what you describe i would say stiction. Probably not DIY.

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 Post subject: Re: Samsung 2tb drives
PostPosted: August 11th, 2013, 16:16 
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Joined: September 8th, 2009, 18:21
Posts: 16955
Location: Australia
Are you prepared to pay for professional services? If not, and if the only alternative is to throw the drive away, then try some "percussive maintenance".

BTW, I don't whether your model has unique information on the PCB. If it does, then you will need to transfer the 8-pin serial flash memory chip (below the SDRAM), or its contents, from patient to donor.

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 Post subject: Re: Samsung 2tb drives
PostPosted: August 11th, 2013, 16:39 
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Joined: December 4th, 2012, 1:35
Posts: 3903
Location: Adelaide, Australia
ngowan wrote:
if i try and swap over the boards all i get is a kind of beeping sound as if the heads are trying to spin up but cant.

Hi, The heads don't spin, the patters do. I know what you mean though, and swapping the boards without ID the problem could leave you with 2 blown up boards and no data.

I would suggest contacting a pro. If the Dobre's theory is correct, it is not DIY and anything more you do can be the kiss of death for your data.

I know people must think that we suggest a pro because some pros frequent this forum and we want to drum up business. Well, I am not a pro, but I have seen that yes there are DIY fixes but the percentage of DIY to Pro fixes is small.

Maybe read Jon's draft paper here for what I mean.

http://forum.hddguru.com/viewtopic.php?f=1&t=26584

Cheers


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 Post subject: Re: Samsung 2tb drives
PostPosted: August 12th, 2013, 2:35 
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Joined: August 11th, 2013, 8:27
Posts: 3
Location: United Kingdom
thanks for the info guys, i think i'll send it off just got to get quotes now.


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