Hello everyone. Thank you for taking the time to read this. Drive is 2.5 USB 3.0 WD10TMVW and is out of enclosure. When connecting the drive to a Windows system I receive the standard Windows 'bonk', recognizing that there is a "storage device connected, installing drivers", drive spins rapidly for 3-4 seconds, I hear a subtle 'click' from the drive, then nothing further from Windows. Using Suse or other Linux OS Live disk, drive at least appears after spinning/dying but detail shows "No Data" and otherwise inaccessible.

I am an experienced hardware tech but have never tried to recover data from a physically handicapped HD. If I open this thing, outside of a clean room, will it survive?

I'm pretty desperate, it's otherwise useless, what do I have to lose? Please PLEASE write back and let me know what tips/tricks/magic I can use to help complete this mission successfully.

Thank you so very much for your time.

If you want the data off, send it to a professional lab first to get a free assessment. There is no point in your opening the drive, as there is nothing you could do, other than make it worse.

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Luke
Recovery Force Data Recovery

Might have a head issue with the drive or something wrong with its system area of the drive. Not much you can do, opening the drive will show nothing and will kill the drive completely from the contaminance in the air. Better do what lcoughey recommended.

Shane

Thank you both. If you don't mind (it appears you are associated to Recovery Force service) LCoughey, typically, what would something like this cost - roughly. I understand the assessment is free, it's just that I wouldn't want to compromise the data (healthcare) to find that the cost would be too severe and have the drive floating all over the place.

thanks, again, for your help.

As an hardware tech someone with your profession should know the importance of backup your data. Unfortulently hard drives are such complex peaces of machinery that if a fault occurs thats normally game over, or going to cost hundreds or thousands depending on the fault.

Of course you are free to fiddle with the thing, but at the end of the day, you will have to see that data as a loss and start again.

Sorry if I can't be much help.