MultiDrive – free backup, clone & wipe disk utility from Atola Technology

All times are UTC - 5 hours [ DST ]




Post new topic Reply to topic  [ 4 posts ] 
Author Message
 Post subject: Oddly failed drive, need direction on recovery
PostPosted: November 25th, 2013, 11:53 
Offline

Joined: November 25th, 2013, 11:41
Posts: 2
Location: Kansas City
I have a WD WD5000AAJS-00YFA0 that I purchased 2.5 years ago because my previous data storage drive was starting to fail. I managed to get most of the data back on this drive. Now, with no warning, this drive logically disappeared from my computer. Via BIOS, the machine knows something is there, but cannot pull any information (head/cylinders/model/etc). Other empty ports show "no drive". The port this drive is connected to just has no text. I took it to a spare PC I use for testing, same results. I have several small drives that I plugged into the same SATA port and they work just fine.

I'm used to drives failing by click of death, bad sectors, failing to copy files....but this is new to me.

I'm not afraid of getting a donor drive and swapping the boards, but I also heard you need to get the same firmware and such...if that is even the solution I need to go for. I'll definitely be doing a raid 1 for a little more protection.

I appreciate any help with this. thanks.


Top
 Profile  
 
 Post subject: Re: Oddly failed drive, need direction on recovery
PostPosted: November 25th, 2013, 12:02 
Offline

Joined: November 9th, 2006, 15:15
Posts: 2984
Probably the HDD has suffered no mechanical failure, but instead some operational dependent service modules have become damaged or corrupt somehow. Symptoms for this would be an apparently healthy drive with good initialization and no odd sounds, but just no ID. This is consistent with your BIOS identifying a presence but with no specific details on it.

You can use MHDD to check that it does reach DRDY + DSC status, but ideally your going to need to get this professionally diagnosed by someone with the right tools and experience.


Top
 Profile  
 
 Post subject: Re: Oddly failed drive, need direction on recovery
PostPosted: November 25th, 2013, 16:07 
Offline

Joined: November 25th, 2013, 11:41
Posts: 2
Location: Kansas City
I've run MHDD and it appears that it does reach DRDY/DRSC status, but that is as far as it goes. When selecting the drive, it states the drive does not support LBA mode and errors out stating the drive is not responding or operation cancelled.

I think I found a company that can replace the PCB relatively inexpensively, thanks to the help of his board. thanks.


Top
 Profile  
 
 Post subject: Re: Oddly failed drive, need direction on recovery
PostPosted: November 26th, 2013, 1:32 
Offline

Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
WD5000 and similar do fail in this manner, and I am sorry to inform you that the reason can also be internal and require cleanroom work. Get the drive professionally diagnosed by someone who have the right and legit tools and if required can perform in-house cleanroom work if necessary, without having to send elsewhere an already opened drive.
50-60% of times I have seen this behaviour had to open the drive , having the rest already ruled out.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 4 posts ] 

All times are UTC - 5 hours [ DST ]


Who is online

Users browsing this forum: No registered users and 176 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group