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Rajdeep2000
 Post subject: WD Passport Head not moving after few try (Video link)
PostPosted: June 30th, 2014, 10:54 
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Joined: June 30th, 2014, 10:31
Posts: 3
Location: India
https://www.youtube.com/watch?v=ysDxwaOZWQU

Plz see above video. You can see when I plug my external WD Passport. Its head is moving(not fully I think) but after some try of data read it stops in a very strange way. Disc also stops rotating!

As I have shown on video, HDD is appearing on safety remove, but not showing up among drives on my computer.

I want to know what is wrong with the HDD :shock: :!:
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northwind
 Post subject: Re: WD Passport Head not moving after few try (Video link)
PostPosted: June 30th, 2014, 11:23 
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Joined: January 28th, 2009, 10:54
Posts: 3547
Location: Greece
Well here's what is wrong with the drive:

1) You have opened it in an unsafe environment, on a table amongst pills and rubber erasers. This alone can render the drive unrecoverable or too expensive to recover.

2) Your drive suffers from damaged heads, and that's why it clicks and spins down after a while. It needs clean room work from a Data Recovery professional with knowledge and the right equipment.

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Rajdeep2000
 Post subject: Re: WD Passport Head not moving after few try (Video link)
PostPosted: June 30th, 2014, 15:30 
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Joined: June 30th, 2014, 10:31
Posts: 3
Location: India
Does it need head replacement or it can be repaired ?
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hdd_sand
 Post subject: Re: WD Passport Head not moving after few try (Video link)
PostPosted: June 30th, 2014, 15:49 
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Joined: January 29th, 2009, 11:23
Posts: 248
Location: SXSW
it may be recoverable only by a professional, no DIY!
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Rajdeep2000
 Post subject: Re: WD Passport Head not moving after few try (Video link)
PostPosted: June 30th, 2014, 16:18 
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Joined: June 30th, 2014, 10:31
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means the problem is big :(
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northwind
 Post subject: Re: WD Passport Head not moving after few try (Video link)
PostPosted: July 1st, 2014, 5:16 
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Joined: January 28th, 2009, 10:54
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Location: Greece
northwind wrote:
It needs clean room work from a Data Recovery professional with knowledge and the right equipment.

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Ransomware Reverse Engineering - NoMoreRansom! partners
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