Hello,

In use I have a toshiba StoreE alu2. Whles transfer (via USB 2.0) to my NAS-Server it needed a long time for transfer 1TB.
So i opened the case and connected the HDD on a 2,5" SATA/USB3.0-adapter. All works fine.
Since 50% transfer suddenly the HDD don´t working . Motor is runnning. The LED from the SATA/USB3.0-adapteris green, no blinking.

(while copied files here I have had voltage oscillations. Light in the romm two times was blinking ´cause thunders and storm)

After change to the original SATA/USB2.0-adapter the LED flashes fast an blue (maybe 10 times per second).

The headmechanik pulses three times in 2 second, after a short break it pulses three times in 2 second again.

i use a MacBookPro.

After 10 minutes (connected wth the SATA/USB2.0-adapter) the HDD will be shown by OSX-"system HDD tool" as a empty Volumen. It will detected as the correct identifier "Toshiba StorE HDD Media" but no partition informations.
I think it was formated as NTFS.

There´s to mutch risk for me, try to test or repair the drive with choise of tools.
There anre sensible Files on the drive.
It´s safer for me to ask here you all as specialists ... how can I repair or recover my files?

thanks ... tc

PS. sorry for my germish)

Top urgent, please HELP.

Thx ... tc

Hello,

if data are valuable for you then don't do it yourself. Find some recovery company to recover files for you.
You need knowladge and experience to recover files. And Toshiba is very delicate.
I have case few years ago, and was able to recover some files, but not 100%

Best regards

@jerovsek

thy for your fast answer.

I need Help, "how only my self can repair or recover my files?"
Of course, I could bring my HDD to a recover company, but in data security, I only trust myself.

What about to connect the HDD on an Windows PC and let run chkdsk?
http://www.cgsecurity.org/wiki/Advanced ... MFT_Repair

Search chkdsk here in the forum and read. You may change your mind about it.
If anything work on a clone of the drive, not on itself directly.

_________________
Hard Disk Drive (HDD), Solid State Drive (SSD, SATA, NVMe, etc), USB Flash Drive and RAID Data Recovery Specialist in Massachusetts

If you realize that and Moreover, if it's then the only reasonable choice is to contact a data recovery professional.

Any reputable DR company has a security policy and will sign an NDA.
You can ship the drive abroad if you don't want to contact local companies for some reason.

It will make your data much, much more secure. Very few people will be able to reassemble the data from the pieces Checkdisk will shred them into.

_________________
• Remote RAID, NAS, SAN, VMware, DVR (CCTV), flash and tape recovery. Data recovery support.

It sounds like you may be describing stiction, ie heads stuck to platters.

There is a small chance that the USB port may not be providing enough power to spin up the drive, in which case the solution would be to use a USB Y-cable to pick up power from two USB ports.

_________________
A backup a day keeps DR away.

Hello fzabkar,

Motor is running. Head-mechanic seems to work, too. I suspect, it is a logical defekt like ntfs-MasterFileTable.

Since to know that mechanical components are ok, I have not turned on the hdd again.

Here in this forum the user don't guess, to repair the hdd by myself. I can not give out of hand this hard drive. So I'll try to collect enough information about this behavior to approach the problem and the solution.
It seems to be a long and hardly, but my only possibility way.

I would be very happy, if some user support me in this forum.

tc

@islamm3rouf: what do you meen with "translator regenerator", "reset smart" and "clear g_list"?

Hi, it's looks more like head-failure like weak heads to me.
As the drive spins up (that rules out sticktion) and trying to calibrate but does some head-sweeps, and after 10min finally gives some ID.
And as the OP has taken the drive out of closure and hooked it up directly to Sata that also rule out low usb power!

As the data is important you should contact a data recovery company for recovery, and for your concern of your data to be secure ask the recovery company of an NDA…Non Disclosure Agreement.

Bosse

_________________
Rescue IT Datarecovery service Sweden
Rescue IT Dataräddning Göteborg AB
http://www.rescue-it.se

if data is important you should send the drive to abroad if you can't trust local companies, as rightly said by "Dmitri" reputable company can sign NDA (Non Disclosure Agreement)

Else you need expensive tools + knowledge to recover this drive by yourself.
The more you try without knowledge the more it will be complicated.

your data your choice.

_________________
Data Recovery Pakistan