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 Post subject: Only seeing 11GB of 1TB Drive?
PostPosted: July 20th, 2014, 13:30 
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Joined: August 26th, 2013, 18:10
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Location: California
Hi guys,

I'm trying to get data off a 1TB drive. The computer says it needs to be formatted, Recuva says it can't find the file system, and when I image it with DDRescue it 'finishes' after getting only 11GB of it (which I can't read when mounting in OSFMount).

Any ideas why this would be, or if there is a way to recover the data without a specialist?


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 Post subject: Re: Only seeing 11GB of 1TB Drive?
PostPosted: July 20th, 2014, 13:37 
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Joined: December 8th, 2013, 4:48
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Location: Pakistan
provide more details; e.g drive brand and model, the symptoms before failure ?

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 Post subject: Re: Only seeing 11GB of 1TB Drive?
PostPosted: July 20th, 2014, 13:39 
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Location: California
MindMergepk wrote:
provide more details; e.g drive brand and model, the symptoms before failure ?


Wow, you guys are fast. Well, I'm doing this for someone else and I don't have many details except the drive info:

Model ST1000LM024
P/N: HN M101MBB/Z4
Samsung Momentus

I don't hear any clicking noises or anything, it sounds like a normally drive when I put it on my sata dock. The computer detects it but says it needs to be formatted.


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 Post subject: Re: Only seeing 11GB of 1TB Drive?
PostPosted: July 20th, 2014, 14:51 
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Joined: September 8th, 2009, 18:21
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Location: Australia
Could we see sector 0? You could use a freeware disc editor such as DMDE.

How do tools such as CrystalDiskInfo detect the drive?

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 Post subject: Re: Only seeing 11GB of 1TB Drive?
PostPosted: July 20th, 2014, 15:07 
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Joined: August 26th, 2013, 18:10
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Location: California
Thanks Fzabkar,

Here are a couple screenshots, not sure if this is the correct information though:

http://imgur.com/bG5k8w3,b6124Ui#0

You can click "First image and second image" up top to see both. Thanks!


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 Post subject: Re: Only seeing 11GB of 1TB Drive?
PostPosted: July 20th, 2014, 15:28 
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Here are direct links to your images:

http://i.imgur.com/b6124Ui.png
http://i.imgur.com/bG5k8w3.png

SMART looks good and DMDE is seeing the full range of sectors, namely 0 - 1953525167. Therefore it's not an HPA issue.

Sector 0 is showing a single 1TB FAT32 partition beginning at sector 2048. However, DMDE's Partitions window is displaying an "x" in the "Indicators" column where it should normally display a "B". This is suggesting that the boot sector is missing (although the copy "C" is still present), which is consistent with the "computer says it needs to be formatted" symptom. I can't yet explain why there is an apparent 11GB capacity limit, though.

DMDE can "Restore the Boot Sector from the Copy", but before you attempt this, could we see sectors 2048 (the boot sector) and 2054 (the copy)? You would need to select Mode -> Hexadecimal.

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 Post subject: Re: Only seeing 11GB of 1TB Drive?
PostPosted: July 20th, 2014, 15:35 
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Joined: August 26th, 2013, 18:10
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Location: California
Of course Fzabkar, I appreciate any help I can get.

I hope this is the information you requested:

Image

Image


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 Post subject: Re: Only seeing 11GB of 1TB Drive?
PostPosted: July 20th, 2014, 16:06 
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I wouldn't try to edit this drive. Sector 2048 looks like a remnant of a 32-bit FAT. This FS structure should follow the boot sector, not precede it.

Perhaps you should connect this drive to a SATA port on your motherboard, just to be absolutely certain that the USB-SATA bridge hardware is not confusing the issue.

Sector 2054 does look like a boot sector copy, and its data are consistent with the data in the partition table. That is, the data are consistent with a 1TB FAT32 volume beginning at sector 2048.

An Examination of the MSWIN4.1 OS Boot Record:
http://thestarman.pcministry.com/asm/mbr/MSWIN41.htm

It might be worth examining sector 63 and the sectors surrounding it just to get an understanding of what actually happened to corrupt the file system.

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 Post subject: Re: Only seeing 11GB of 1TB Drive?
PostPosted: July 20th, 2014, 16:15 
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Joined: August 26th, 2013, 18:10
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Location: California
Thanks again. I honestly don't think I have the skill to examine sectors at this level. I have tried it on 2 different USB mounts though.


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 Post subject: Re: Only seeing 11GB of 1TB Drive?
PostPosted: July 20th, 2014, 16:28 
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If you double-click the partition in DMDE, do you see a file system?

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 Post subject: Re: Only seeing 11GB of 1TB Drive?
PostPosted: July 20th, 2014, 16:31 
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Location: California
fzabkar wrote:
If you double-click the partition in DMDE, do you see a file system?


I think you did it! By just double clicking on the 'verbatim' partition I see the file structure. Awesome! I recovered one file as a test and it worked. Going to try some more but I can see just about every file it looks like. You've saved me again fzabkar


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 Post subject: Re: Only seeing 11GB of 1TB Drive?
PostPosted: July 20th, 2014, 16:34 
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If the files are intact, then, after you have recovered them, you could try to "Restore the Boot Sector from the Copy". BTW, the free version of DMDE has a limit on the number of files it will recover.

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 Post subject: Re: Only seeing 11GB of 1TB Drive?
PostPosted: July 20th, 2014, 17:23 
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Joined: August 26th, 2013, 18:10
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Location: California
Thanks. You may have sold me on the express version, it looks like it has unlimited file recovery and it's only $20


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 Post subject: Re: Only seeing 11GB of 1TB Drive?
PostPosted: July 20th, 2014, 17:24 
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Location: Pakistan
bascotie wrote:
fzabkar wrote:
If you double-click the partition in DMDE, do you see a file system?


I think you did it! By just double clicking on the 'verbatim' partition I see the file structure. Awesome! I recovered one file as a test and it worked. Going to try some more but I can see just about every file it looks like. You've saved me again fzabkar


glad you have recovered the files
nice work "fzabkar"

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 Post subject: Re: Only seeing 11GB of 1TB Drive?
PostPosted: July 20th, 2014, 18:19 
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It appears that the first sector of the FAT overwrote the boot sector, while leaving the previous and next sectors untouched (I can only only see the last and first lines of each sector, though). However, I wouldn't count your chickens just yet. ISTM that this type of corruption would be reason to suspect additional corruption elsewhere within the file system, perhaps of an insidious nature. Such corruption only becomes apparent when you try to open the damaged file(s).

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 Post subject: Re: Only seeing 11GB of 1TB Drive?
PostPosted: July 20th, 2014, 18:21 
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Joined: August 26th, 2013, 18:10
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Location: California
fzabkar wrote:
It appears that the first sector of the FAT overwrote the boot sector, while leaving the previous and next sectors untouched (I can only only see the last and first lines of each sector, though). However, I wouldn't count your chickens just yet. ISTM that this type of corruption would be reason to suspect additional corruption elsewhere within the file system, perhaps of an insidious nature. Such corruption only becomes apparent when you try to open the damaged file(s).


Thanks again. So far the recovery is going well and I opened a couple files to check and they had no issues. Everything will be going on a new drive to be safe, though


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 Post subject: Re: Only seeing 11GB of 1TB Drive?
PostPosted: July 20th, 2014, 22:53 
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Joined: August 26th, 2013, 18:10
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Location: California
So it seems while I was able to recover a lot, a lot of folders had the correct titles but there weren't any pictures inside. Any methods I could use to try and repair those folders?


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 Post subject: Re: Only seeing 11GB of 1TB Drive?
PostPosted: July 21st, 2014, 1:33 
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Are you certain that you're not running into a limitation of the free version?

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 Post subject: Re: Only seeing 11GB of 1TB Drive?
PostPosted: July 21st, 2014, 1:36 
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Joined: August 26th, 2013, 18:10
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Location: California
I bought the paid version so I no longer get the notice about a limit on files I can recover.


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 Post subject: Re: Only seeing 11GB of 1TB Drive?
PostPosted: July 21st, 2014, 13:14 
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Joined: August 26th, 2013, 18:10
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Location: California
Funny thing.. today I remounted it and tried again, and now I am able to recover the pictures from the drive. I'm still at it so I'll see how it goes


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