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saltwater

Post subject: WD10EAVS-00D7B1 firmware issue

Posted: August 28th, 2014, 10:11

Joined: November 3rd, 2013, 13:04
Posts: 330
Location: Hungary

Hello again!
I write here, maybe somebody could help me.
The patient drive is a WD10EAVS-00D7B1
ROM rev:05.ASE
Mod 0D:01.00
Mod 4F:05.AS
DIR Rev:02.00
OVL Rev:05.AS

The drive idetifiable fine as 1TB drive, no clicking or any strange noise.
I can read all firmware modules fine but when i would like to access to ANY sectors, then all sectors are has CRC errors.
I tried with WDR to clear, and regenerate translator that finished with "success"(format quick with P-list), but nothing changes.
WDR head tests are finished with all heads good result.
The strangest thing is, when the drive heads parked or the motor spins down (when i do a command for it) and i try a Medai Scan with Atola, the drive does not spins up again. The drive spins up only when i want to read something from the SA. (i have attached the screen print)
I downloaded another WD10EAVS-00D7B1 firmware from hddguru files with the same microcode.
Could anyone help me to solve this firmware issue?
Thanks for any help!

Attachments:

WD10EAVS.jpg [ 171.16 KiB | Viewed 11020 times ]

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saltwater

Post subject: Re: WD10EAVS-00D7B1 firmware issue

Posted: August 29th, 2014, 7:51

Joined: November 3rd, 2013, 13:04
Posts: 330
Location: Hungary

It does like a password locked drive, but it does not locked with password.....
I can lock the drive with password, and can unlock it.
I have checked the overlay modules, and there are fine too.

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pcimage

Post subject: Re: WD10EAVS-00D7B1 firmware issue

Posted: August 29th, 2014, 16:11

Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK

Probably a weak head, preventing full translator initialisation.

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pcimage

Post subject: Re: WD10EAVS-00D7B1 firmware issue

Posted: August 29th, 2014, 16:11

Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK

Or maybe suspect data in mod 32.

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fzabkar

Post subject: Re: WD10EAVS-00D7B1 firmware issue

Posted: August 29th, 2014, 18:52

Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia

@saltwater, I've been analysing MOD 32, and I intend to publish my findings in due course. I would be happy to look at your MOD 32. I'd also be interested in the SMART modules (21, 22, etc) as these contain some related data.

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saltwater

Post subject: Re: WD10EAVS-00D7B1 firmware issue

Posted: August 30th, 2014, 2:27

Joined: November 3rd, 2013, 13:04
Posts: 330
Location: Hungary

Thank you pcimage and fzabkar
I will upload all of the modules soon!
I'm pretty shure about this is a firmware issue!
Here are two videos, with similar WD firmware issue:

https://www.youtube.com/watch?v=n2ZBjqn1pV8

https://www.youtube.com/watch?v=1NWbf5qB2ic

fzabkar:
In the past i had a patient drive with similar problem, with corrupted 0032 module. I only uploaded an empty 0032 module to the drive, and then all sectors was accessible.

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saltwater

Post subject: Re: WD10EAVS-00D7B1 firmware issue

Posted: August 30th, 2014, 2:32

Joined: November 3rd, 2013, 13:04
Posts: 330
Location: Hungary

So....here it is the modules of the patient drive. The drive has "all sectors ABRT" error.

Attachments:

WDC WD10EAVS-00D7B1_01.01A01_WD-WCAU44534924.rar [4.67 MiB]
Downloaded 302 times

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fzabkar

Post subject: Re: WD10EAVS-00D7B1 firmware issue

Posted: August 30th, 2014, 6:59

Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia

@saltwater, I'm not sure if IIUC. Your MOD 32 is not clear. It has 0x35D entries in the main list. Also, if my analysis is correct, there are 0xFF reallocated sectors and 0x25E pendings. However, your SMART modules (21 and 22) are reporting 0x37 reallocated sectors and 0x25E pendings. I don't know if this difference is significant.

mod0021.m

Code:

 ID  Flg   Cur  Wor  Thr  Raw             Description
-----------------------------------------------------------------------------
  1   2F   199  199   51  00000000000755  Raw Read Error Rate
  3   27   159  156   21  00000000001B71  Spin Up Time
  4   32    98   98    0  00000000000A9D  Start/Stop Count
  5   33   193  193  140  00000000000037  Re-allocated Sector Count
  7   2E   200  195    0  00000000000000  Seek Error Rate
  9   32    87   87    0  00000000002644  Power-On Hours Count
 10   32   100  100    0  00000000000000  Spin Retry Count
 11   32   100  100    0  00000000000000  Drive Calibration Retry Count
 12   32   100  100    0  00000000000143  Drive Power Cycle Count
184  *B2   100  100   97  00000000000000  End to End Error Det/Corr Count
187  *B2     1    1    0  000000000002B5  Reported Uncorrectable Errors
188  *B2    91   90    0  000002000B0029  Command Time Out
190  *A2    73   43    0  0000000000001B  Airflow Temperature
192   32   200  200    0  00000000000020  Emergency Retract Cycle Count
193   32   200  200    0  00000000000A92  Load/Unload Cycle Count
194   22   123   93    0  0000000000001B  HDA Temperature
195  *B6     1    1    0  000000028AC057  ECC on the Fly Count
196   32   193  193    0  00000000000007  Re-allocated Sector Event
197   32   197  197    0  0000000000025E  Current Pending Sector Count
198   30   200  200    0  00000000000072  Offline Uncorrectable Sector Count
199   32   200  200    0  00000000000000  UltraDMA CRC Error Rate
200   08   200  200    0  00000000000000  Multi Zone Error Rate
240  *B2   100  100    0  0000000000014E  Head Flying Hours
241  *B2   200  200    0  00000042D55E78  Total LBAs written
242  *B2   200  200    0  0000004AE32831  Total LBAs read

     * = hidden attribute

mod0022.m

Code:

 ID  Flg   Cur  Wor  Thr  Raw             Description
-----------------------------------------------------------------------------
  1   2F   199  199   51  00000000000756  Raw Read Error Rate
  3   27   159  156   21  00000000001B71  Spin Up Time
  4   32    98   98    0  00000000000A9D  Start/Stop Count
  5   33   193  193  140  00000000000037  Re-allocated Sector Count
  7   2E   200  195    0  00000000000000  Seek Error Rate
  9   32    87   87    0  00000000002644  Power-On Hours Count
 10   32   100  100    0  00000000000000  Spin Retry Count
 11   32   100  100    0  00000000000000  Drive Calibration Retry Count
 12   32   100  100    0  00000000000143  Drive Power Cycle Count
184  *B2   100  100   97  00000000000000  End to End Error Det/Corr Count
187  *B2     1    1    0  000000000002B5  Reported Uncorrectable Errors
188  *B2    91   90    0  000002000B0029  Command Time Out
190  *A2    73   43    0  0000000000001B  Airflow Temperature
192   32   200  200    0  00000000000020  Emergency Retract Cycle Count
193   32   200  200    0  00000000000A92  Load/Unload Cycle Count
194   22   123   93    0  0000000000001B  HDA Temperature
195  *B6     1    1    0  000000028AC057  ECC on the Fly Count
196   32   193  193    0  00000000000007  Re-allocated Sector Event
197   32   197  197    0  0000000000025E  Current Pending Sector Count
198   30   200  200    0  00000000000072  Offline Uncorrectable Sector Count
199   32   200  200    0  00000000000000  UltraDMA CRC Error Rate
200   08   200  200    0  00000000000000  Multi Zone Error Rate
240  *B2   100  100    0  0000000000014E  Head Flying Hours
241  *B2   200  200    0  00000042D55E79  Total LBAs written
242  *B2   200  200    0  0000004AE32875  Total LBAs read

     * = hidden attribute

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saltwater

Post subject: Re: WD10EAVS-00D7B1 firmware issue

Posted: August 30th, 2014, 16:29

Joined: November 3rd, 2013, 13:04
Posts: 330
Location: Hungary

Thank you fzabkar!
You had analysed the original modules, but in the past i had a patient drive with similar issue, and i fixed it with a clean (not cleared) module 0032.
I have tried to fix this drive too with a clean 0032 module uploading, but this method does not work with this drive.

I will try to upload 31,32,33,34,36 modules to a donor drive, and then regen transaltor with P and G-list, and after this method maybe with a simple hot swap i could see the patient drive sectors.
Is this a good idea?

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fzabkar

Post subject: Re: WD10EAVS-00D7B1 firmware issue

Posted: August 30th, 2014, 17:47

Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia

Sorry, I'm not a data recovery professional. Your questions are best answered by others.

Could we see what the translator module and MOD 32 look like now?

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HDD Spaz

Post subject: Re: WD10EAVS-00D7B1 firmware issue

Posted: August 31st, 2014, 4:14

Joined: October 13th, 2008, 7:29
Posts: 1493

try booting off different head in ram.

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pcimage

Post subject: Re: WD10EAVS-00D7B1 firmware issue

Posted: August 31st, 2014, 5:14

Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK

HDD Spaz wrote:

try booting off different head in ram.

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fzabkar

Post subject: Re: WD10EAVS-00D7B1 firmware issue

Posted: August 31st, 2014, 7:18

Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia

FWIW, I believe that the G-List (MOD 34) has 0xFF entries and all but one of them are on head #0. IIUC, most of the bads occur at the same point on consecutive tracks, so it looks like the head may have slapped the disc.

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saltwater

Post subject: Re: WD10EAVS-00D7B1 firmware issue

Posted: September 1st, 2014, 3:31

Joined: November 3rd, 2013, 13:04
Posts: 330
Location: Hungary

Thanks for all replies!

@HDD Spaz:"try booting off different head in ram."
Do you mean, try to boot the drive, and set head map in ram to 012345, soft reset, and set back the head map in ram to 234567 then soft reset again?
I have tried it, but no success.

@fzabkar: I tried with a clean mod 32 that i attached to this thread, but no success.

Einstein (forum member) says, the smart hot swap method could help me, but if i would like to read the SA tracks, there are some bad sectors.
Today Waqas Ali will send me my SeDiv license, and i'm really curious what Sediv could give me. :-)

Attachments:

mod0032.rar [218 Bytes]
Downloaded 294 times

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pcimage

Post subject: Re: WD10EAVS-00D7B1 firmware issue

Posted: September 1st, 2014, 14:01

Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK

saltwater wrote:

Do you mean, try to boot the drive, and set head map in ram to 012345, soft reset, and set back the head map in ram to 234567 then soft reset again?

Not quite. Try 222222 then back to 234567.

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mr_spokk

Post subject: Re: WD10EAVS-00D7B1 firmware issue

Posted: September 1st, 2014, 15:22

Joined: May 21st, 2007, 16:10
Posts: 1592
Location: Gothenburg/ Sweden

pcimage wrote:

saltwater wrote:

Do you mean, try to boot the drive, and set head map in ram to 012345, soft reset, and set back the head map in ram to 234567 then soft reset again?

Not quite. Try 222222 then back to 234567.

Exactly....you don't have 0,1 in the original headmap, so why does it belong in the ram-setting!

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fzabkar

Post subject: Re: WD10EAVS-00D7B1 firmware issue

Posted: September 1st, 2014, 15:47

Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia

@saltwater, does this help?

http://www.deepspar.com/blog/Head-Map-in-Ram.html

Here is MOD 0A in your ROM:

Code:

Offset(h) 00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F

0002FFB0        52 4F 59 4C 04 00 1E 00 0A 00 01 00 50 56    ROYL........PV
0002FFC0  B6 64 30 30 58 31 30 30 30 32 0B 0C 08 00 00 00  ¶d00X10002......
0002FFD0  20 06 00 06 06 FC 3F 00 7C 7C 7C 52 4B 37 45 45   ....ü?.|||RK7EE
0002FFE0  52 35 55 55 00 00 00 00 00 00 00 00 00 00 90 FA  R5UU...........ú

You can see that the drive has 6 heads, and that the head map is 0xFC:

06 06 FC 3F

Now 0xFC = 0b11111100, which means that heads 2,3,4,5,6,7 are present and 0,1 are absent.

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saltwater

Post subject: Re: WD10EAVS-00D7B1 firmware issue

Posted: September 2nd, 2014, 5:04

Joined: November 3rd, 2013, 13:04
Posts: 330
Location: Hungary

1. upload all modules to donor drive
2. start donor drive with patient PCB
3. spin down donor drive and hot swap PCB to patient drive
4. spin up patient drive with it's own PCB
5. let's imaging

These five steps are work, now imaging the drive
Thanks the help for all.

PS: The donor drive is a WD10EACS with the same head map.

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saltwater

Post subject: Re: WD10EAVS-00D7B1 firmware issue

Posted: September 2nd, 2014, 5:06

Joined: November 3rd, 2013, 13:04
Posts: 330
Location: Hungary

While imaging, i realized the head 0 is bad.....

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pcimage

Post subject: Re: WD10EAVS-00D7B1 firmware issue

Posted: September 2nd, 2014, 10:36

Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK

saltwater wrote:

While imaging, i realized the head 0 is bad.....

In which case, altering head map in RAM to 333333 would probably have worked :-)

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