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 Post subject: ACELAB TECHNICAL SUPPORT
PostPosted: September 29th, 2014, 7:18 
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Joined: September 25th, 2014, 3:26
Posts: 66
Location: Qatar
Hi All,

it is just for my information that Ace lab technical support (PC3000) all of you satisfied there Online Technical Support? i don't see any topics this matter.


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 Post subject: Re: ACELAB TECHNICAL SUPPORT
PostPosted: September 29th, 2014, 7:27 
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Joined: September 29th, 2005, 4:10
Posts: 402
Location: Moscow
Good support.
Nothing to discuss.


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 Post subject: Re: ACELAB TECHNICAL SUPPORT
PostPosted: September 29th, 2014, 7:36 
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Joined: September 25th, 2014, 3:26
Posts: 66
Location: Qatar
ok good.our story is different..even 10times if call not attending case at least.


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 Post subject: Re: ACELAB TECHNICAL SUPPORT
PostPosted: September 29th, 2014, 10:30 
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Joined: February 21st, 2014, 5:26
Posts: 39
Location: France
I heard that russian support is 10x international support, by number of men and by abilities.


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 Post subject: Re: ACELAB TECHNICAL SUPPORT
PostPosted: September 29th, 2014, 15:10 
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Joined: September 29th, 2005, 4:10
Posts: 402
Location: Moscow
safwan1967,
Learn the Russian language. :)
Unfortunately we do not have the normal technical English teachers.
Brains cancer arise when trying to translate the simple things from Russian to English.
Our technical language, this 80% is not translatable into other languages, Russian Slang. :)
about the life of something else to talk as much as possible.
A technically - complete end :shock:


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 Post subject: Re: ACELAB TECHNICAL SUPPORT
PostPosted: September 29th, 2014, 16:11 
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Joined: October 30th, 2007, 17:58
Posts: 464
Location: Egypt
your story must be different. as i see you buy a lot of expensive tools pc3k express and nand flash ,,,, ETC .that's not enough at all to recover complicated cases. you have to read more and practice more and more.support is just a guide IMHO

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Tawfeek Mokhtar
http://alsafwapc.net
Alsafwa Data Recovery Egypt


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 Post subject: Re: ACELAB TECHNICAL SUPPORT
PostPosted: September 30th, 2014, 3:02 
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Joined: September 25th, 2014, 3:26
Posts: 66
Location: Qatar
thank you bose your valuable advice.


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 Post subject: Re: ACELAB TECHNICAL SUPPORT
PostPosted: September 30th, 2014, 3:20 
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Joined: August 13th, 2008, 13:10
Posts: 811
Location: World
Data recovery need lot of skills. tools are important, but is the most important is experience and skills.

Ace lab suppor is very good, but take in mind that they are on Russia, take in mind timetalbes, languajes, remote support is more dificult than local support.

Maybe you must get a teacher for a while, for learning in the best way.


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 Post subject: Re: ACELAB TECHNICAL SUPPORT
PostPosted: September 30th, 2014, 3:57 
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Joined: May 13th, 2010, 11:17
Posts: 2821
Location: Kuwait
safwan1967 wrote:
Hi All,

it is just for my information that Ace lab technical support (PC3000) all of you satisfied there Online Technical Support? i don't see any topics this matter.


Safwan, Are you Armenian?

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Kuwait Data Recovery - UNIX GTC
The only reason for time is so that everything doesn't happen at once. By: Albert Einstein


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 Post subject: Re: ACELAB TECHNICAL SUPPORT
PostPosted: September 30th, 2014, 4:27 
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Joined: September 25th, 2014, 3:26
Posts: 66
Location: Qatar
no sir. india


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 Post subject: Re: ACELAB TECHNICAL SUPPORT
PostPosted: September 30th, 2014, 4:28 
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Joined: September 25th, 2014, 3:26
Posts: 66
Location: Qatar
i am telling my experience only..if i have good experience also i will share.


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 Post subject: Re: ACELAB TECHNICAL SUPPORT
PostPosted: September 30th, 2014, 4:34 
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Joined: May 13th, 2010, 11:17
Posts: 2821
Location: Kuwait
safwan1967 wrote:
no sir. india


Sorry, i thought Armenia, since this is 99% Armenian name.


Anyway, We ALL - with no exception started with problems, slowly Learning
EXCEPT those who pay attention to small details and Observe n Compare

As Doctors, they Graduate Fresh, have all the tools, but need to KILL (just kidding) or in another word PRACTICE
and learn

All the best...

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Kuwait Data Recovery - UNIX GTC
The only reason for time is so that everything doesn't happen at once. By: Albert Einstein


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 Post subject: Re: ACELAB TECHNICAL SUPPORT
PostPosted: September 30th, 2014, 4:58 
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Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia
It doesn't appear that safwan1967 needs a lecture about data recovery.

http://www.dr.qa/

Quote:
At Microserve we have been recovering data for more than 17 years ...

Quote:
Recovering Data Since 1995

Watch out einstein9. Looks like competition. :wink:

https://ae.linkedin.com/jobs2/view/15387345
Quote:
Data Recovery Engineere
Microserve Data Recovery - United Arab Emirates
Positions are based in Dubai
Established in Qatar 1995 and are now expanding our territories to cover the GCC.
Posted 120 days ago

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A backup a day keeps DR away.


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 Post subject: Re: ACELAB TECHNICAL SUPPORT
PostPosted: September 30th, 2014, 17:00 
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Joined: November 17th, 2010, 2:35
Posts: 9
Tomset wrote:
Good support.
Nothing to discuss.


4 russian people. and what about foreign customers?

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 Post subject: ACELAB TECHNICAL SUPPORT is very good
PostPosted: September 30th, 2014, 17:37 
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Joined: February 8th, 2014, 8:08
Posts: 456
Location: Eastern Europe /recovering worldwide/
safwan1967 wrote:
all of you satisfied there Online Technical Support?
ACE Lab support is very good.


hddr49 wrote:
I heard that russian support is 10x international support, by number of men and by abilities.
This isn't true. People are the same, so a number of them and their skills are the same as well.

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• Remote RAID, NAS, SAN, VMware, DVR (CCTV), flash and tape recovery. Data recovery support.


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 Post subject: Re: ACELAB TECHNICAL SUPPORT
PostPosted: September 30th, 2014, 18:20 
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Joined: November 17th, 2010, 2:35
Posts: 9
hddr49 wrote:
I heard that russian support is 10x international support, by number of men and by abilities.


Russianspeaking techs is the best in the world. It's constant.

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Remote RAID recovery


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