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 Post subject: How to replace box
PostPosted: January 13th, 2015, 6:26 
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Joined: January 13th, 2015, 5:37
Posts: 2
Location: Iran, Urmia
Hi, all
I hope someone help me with my problem.

I have a portable Seagate hard :
Image

But its connector port is damaged.
So I opened it and take its 2.5" hard out :
Image

I bought a new empty box and insert the 2.5" hard inside of it:
Image

Now my problem is :
I can't use it with USB2!
But there is no problem with USB 3 :
Image
Image

How can I solve this issue?
Is it a Firmware issue?
I am using windows XP.

Thanks in advance


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 Post subject: Re: How to replace box
PostPosted: January 13th, 2015, 14:54 
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Joined: July 2nd, 2011, 14:16
Posts: 463
Location: England
You should beable to get an electric shop to repair the USB connector on the old case. Do you have an image of the damage?

Shane


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 Post subject: Re: How to replace box
PostPosted: January 13th, 2015, 17:26 
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Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia
USB 2.0 ports are current limited to 500mA whereas Seagate's 2.5" drives require around 900mA during spin-up. Some USB ports are OK with this, but others are not, in which case you may need to pick up power from two USB ports via a USB Y-cable.

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A backup a day keeps DR away.


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 Post subject: Re: How to replace box
PostPosted: January 13th, 2015, 18:19 
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Joined: July 2nd, 2011, 14:16
Posts: 463
Location: England
Its the power management behind the ports cause the problem. I've got a USB 2 port that I have connected directly to the PSU of my computer and can ram 6A down it through a modified USB2 hub, can run 4 Seagate drives of it without external power. Just needs rewiring with bigger cables and bypassing a few things.


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 Post subject: Re: How to replace box
PostPosted: January 14th, 2015, 2:33 
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Joined: January 13th, 2015, 5:37
Posts: 2
Location: Iran, Urmia
Thanks for the answers
The damage to the PCB is fatal!
The connector port took off the copper from the PCB!
It can not be repaid for sure

I found out a new thing :
I tested it (2.5"HDD inside of the new box) with Ubuntu and it works fine with both USB2 and USB3!
So the problem is with windows XP?!
Maybe it is related to driver!
Do I have to install a driver to use it on windows xp?!
Image


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 Post subject: Re: How to replace box
PostPosted: January 14th, 2015, 5:03 
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Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia
I was of the impression that Windows XP has native drivers for USB 2.0 controllers and USB 2.0 mass storage devices. :?

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A backup a day keeps DR away.


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 Post subject: Re: How to replace box
PostPosted: January 14th, 2015, 5:49 
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Joined: December 29th, 2014, 4:14
Posts: 19
http://support.microsoft.com/kb/312370


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