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My passport WD20NMVW Issue

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dwdx

Post subject: My passport WD20NMVW Issue

Posted: January 16th, 2015, 20:13

Joined: January 16th, 2015, 20:11
Posts: 1
Location: New York

Hello,

My WD my passport model number WD20NMVW is not showing up when plugged into and computer (Mac or PC). The drive makes a 1 second hum noise and then beep and does this over and over again.

It is similar to this video (not my drive and not the same model)

https://www.youtube.com/watch?v=to-pHF6BxgI

Do you think my drive is completely shot or possibly needs to have the PCB swapped?

I is still under warranty but I would really like to have the information recovered from it.

Thank you so much in advance for any help.

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jono-ats

Post subject: Re: My passport WD20NMVW Issue

Posted: January 17th, 2015, 0:26

Joined: June 8th, 2006, 19:44
Posts: 3144
Location: Atlanta, GA

It sounds like the heads are positioned atop the platters, or else are mangled in the ramp.

This isn't a problem you can resolve yourself.

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http://www.datasaversllc.com

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pcimage

Post subject: Re: My passport WD20NMVW Issue

Posted: January 17th, 2015, 4:22

Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK

jono-ats wrote:

It sounds like the heads are positioned atop the platters, or else are mangled in the ramp.

This isn't a problem you can resolve yourself.

Agree, 99.99% nothing to do with PCB.

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PC Image Data Recovery
http://www.pcimage.co.uk

New!! HDD-PCB.COM for all your PCB and donor HDD requirements!

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northwind

Post subject: Re: My passport WD20NMVW Issue

Posted: January 17th, 2015, 11:35

Joined: January 28th, 2009, 10:54
Posts: 3547
Location: Greece

What they said ^^

Since this is a Shrek drive, just give it to a reputable DR company (contact Jon at http://www.datasaversllc.com/) and pray heads are intact. If not, then these drives are/can be very nasty.

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Ransomware Reverse Engineering - NoMoreRansom! partners

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pcimage

Post subject: Re: My passport WD20NMVW Issue

Posted: January 17th, 2015, 15:00

Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK

northwind wrote:

Not to mention expensive parts :-(

_________________
PC Image Data Recovery
http://www.pcimage.co.uk

New!! HDD-PCB.COM for all your PCB and donor HDD requirements!

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northwind

Post subject: Re: My passport WD20NMVW Issue

Posted: January 18th, 2015, 9:01

Joined: January 28th, 2009, 10:54
Posts: 3547
Location: Greece

pcimage wrote:

northwind wrote:

Not to mention expensive parts :-(

Oh yes...

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