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 Post subject: Seagate ST1000DM003 data rescue
PostPosted: April 6th, 2015, 2:33 
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Joined: April 6th, 2015, 2:24
Posts: 3
Location: Buenos Aires
Hello. I'm trying to rescue data from a Seagate ST1000DM003, control board 100664987 Rev a. The problem began with apparent sectors lost, later with no HDD detection by the BIOS, and with this sound inside:

http://datacent.com/hard_drive_sounds.php, line "Seagate desktop drive with bad heads slowly clicks and beeps on spin up".

I connected hdd serial port with this results:

Boot 0x40M
Spin Up
FAIL Servo Op=0100 Resp=0003
ResponseFrame EC40 0000 0000 7800 0008 0000 0000 0000 F0C0 0000 0000 0000 0000 0000 0000 0000 FD2C 1FD9 B530 00B1 A313 1400 66EB 7F98 4CD3 DAA9 FFFF 007F 0000 0000 FFE1 0004 0010
FAIL Servo Op=0100 Resp=0003
ResponseFrame E840 0000 0000 77C0 0008 0000 0000 0000 F100 0000 0000 0000 0000 0000 0000 0000 FD2C 1FD9 B530 00B1 A313 1400 66EB 7F98 4CD3 DAA9 FFFF 007F 0000 0000 FFE2 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame E940 0000 0000 77C0 0008 0000 0000 0000 F100 0000 0000 0000 0000 0000 0000 0000 FD2C 1FD9 B530 00B1 A313 1400 66EB 7F98 4CD3 DAA9 FFFF 007F 0000 0000 FFE2 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame E980 0000 0000 7800 0008 0000 0000 0000 F0C0 0000 0000 0000 0000 0000 0000 0000 FD2C 1FD9 B530 00B1 A313 1400 66EB 7F98 4CD3 DAA9 FFFF 007F 0000 0000 FFE1 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame E940 0000 0000 7840 0008 0000 0000 0000 F07F 0000 0000 0000 0000 0000 0000 0000 FD2C 1FD9 B530 00B1 A313 1400 66EB 7F98 4CD3 DAA9 FFFF 007F 0000 0000 FFE0 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame E940 0000 0000 77C0 0008 0000 0000 0000 F100 0000 0000 0000 0000 0000 0000 0000 FD2C 1FD9 B530 00B1 A313 1400 66EB 7F98 4CD3 DAA9 FFFF 007F 0000 0000 FFE2 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame E940 0000 0000 77C0 0008 0000 0000 0000 F100 0000 0000 0000 0000 0000 0000 0000 FD2C 1FD9 B530 00B1 A313 1400 66EB 7F98 4CD3 DAA9 FFFF 007F 0000 0000 FFE2 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame E900 0000 0000 77C0 0008 0000 0000 0000 F100 0000 0000 0000 0000 0000 0000 0000 FD2C 1FD9 B530 00B1 A313 1400 66EB 7F98 4CD3 DAA9 FFFF 007F 0000 0000 FFE2 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame E900 0000 0000 77C0 0008 0000 0000 0000 F100 0000 0000 0000 0000 0000 0000 0000 FD2C 1FD9 B530 00B1 A313 1400 66EB 7F98 4CD3 DAA9 FFFF 007F 0000 0000 FFE2 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame E900 0000 0000 77C0 0008 0000 0000 0000 F100 0000 0000 0000 0000 0000 0000 0000 FD2C 1FD9 B530 00B1 A313 1400 66EB 7F98 4CD3 DAA9 FFFF 007F 0000 0000 FFE2 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame E8C0 0000 0000 7800 0008 0000 0000 0000 F0C0 0000 0000 0000 0000 0000 0000 0000 FD2C 1FD9 B530 00B1 A313 1400 66EB 7F98 4CD3 DAA9 FFFF 007F 0000 0000 FFE1 0004 0000

Both, serial response and sounds, match with i have read in several forums and sites: bad heads. But also i testing continuity between PCB's
motor pads and GND, and i found short. This short no appears whenever. Sometimes yes, sometimes no.
I'm pretty confused. Please help.
Thank you.


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 Post subject: Re: Seagate ST1000DM003 data rescue
PostPosted: April 6th, 2015, 8:27 
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Joined: November 24th, 2013, 18:13
Posts: 421
Location: Poland
Bad Head's.

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Hello everyone, sorry for my poor english, because i using google translator.


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 Post subject: Re: Seagate ST1000DM003 data rescue
PostPosted: April 6th, 2015, 11:17 
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Joined: January 15th, 2008, 11:06
Posts: 1419
Location: Providence, RI. Boston, MA USA
Bad heads, possibly media damage.

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 Post subject: Re: Seagate ST1000DM003 data rescue
PostPosted: April 6th, 2015, 11:31 
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Joined: April 3rd, 2011, 0:19
Posts: 2003
Location: Providence, RI
Agreed, and even if you change the heads, good chance it still won't work for you. Maybe if you change them 3-4 times you might get it to work. Or you might just wast $1000 in donor drives and end up empty handed. Unfortunately with that model, it's a likely scenario.

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 Post subject: Re: Seagate ST1000DM003 data rescue
PostPosted: April 6th, 2015, 12:08 
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Joined: April 6th, 2015, 2:24
Posts: 3
Location: Buenos Aires
Ok, hdd RIP.
But, what do you mean by change heads 3-4 times?


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 Post subject: Re: Seagate ST1000DM003 data rescue
PostPosted: April 6th, 2015, 13:29 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
Chuy wrote:
Ok, hdd RIP.
But, what do you mean by change heads 3-4 times?


He means, they often suffer from media damage when heads fail, so new heads get killed pretty quickly so you spend up replacing them 3-4 times, often without a decent result.

Total crap drives, in fact I know some DR firms actively refusing to accept Seagate DM drives for recovery at all :-(

Although its generally DM001 that are more troublesome.

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 Post subject: Re: Seagate ST1000DM003 data rescue
PostPosted: April 6th, 2015, 14:14 
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Joined: April 6th, 2015, 2:24
Posts: 3
Location: Buenos Aires
Ok. As I said earlier, HDD RIP.
Without more, thank you all for your contributions.


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 Post subject: Re: Seagate ST1000DM003 data rescue
PostPosted: May 4th, 2015, 15:38 
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Joined: May 3rd, 2015, 18:16
Posts: 78
Location: Detroit
I have a similar drive which is a ST3000Dm001.
It was clicking due bad heads and would shut down. The heads were replaced and it no longer clicks or shuts down. It stays spinning but gives a similar terminal output as above but with "Sim Error-Remaining in BootFW. Perform a double download without a power cycle" at the end.

Does this drive stand a chance of having a better outcome than the op at this point?


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 Post subject: Re: Seagate ST1000DM003 data rescue
PostPosted: May 12th, 2015, 12:22 
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Joined: June 19th, 2007, 23:20
Posts: 47
nope .. these are worse kind


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