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 Post subject: ST3000DM001 "Sim Error-Remaining in BootFW.
PostPosted: May 3rd, 2015, 18:28 
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Joined: May 3rd, 2015, 18:16
Posts: 78
Location: Detroit
Hi everyone, Glad to finally be a part of this great forum.
I'm having a problem with a ST3000DM001. There was a physical problem with the original slider on Head 0 causing the drive to click and spin down.
I replaced the HSA and the drive now stays spinning although I get a few 'recov servo op=0100' errors and then this error below.

"Sim Error-Remaining in BootFW.
Perform a double download without a power cycle"

Could this be that the donor HSA is not compatible or is there something more to the 7200.14 that needs to be done?
Thanks


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 Post subject: Re: ST3000DM001 "Sim Error-Remaining in BootFW.
PostPosted: May 3rd, 2015, 22:01 
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Joined: May 3rd, 2015, 18:16
Posts: 78
Location: Detroit
Here is the terminal output...
http://youtu.be/q1TO68BnvZU


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 Post subject: Re: ST3000DM001 "Sim Error-Remaining in BootFW.
PostPosted: May 4th, 2015, 10:42 
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Joined: April 18th, 2013, 7:05
Posts: 56
Location: Somewhere Out There
and that donor drive are matched with the patient drive (HSA) ?


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 Post subject: Re: ST3000DM001 "Sim Error-Remaining in BootFW.
PostPosted: May 4th, 2015, 12:24 
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Joined: May 3rd, 2015, 18:16
Posts: 78
Location: Detroit
The date on the 2 drives are only 4 days apart. The drives are identical. Both HSA codes also fully match including QR code.
I also have another identical one that is about 14 days apart that I could try but it seems that it is not a mechanical issue anymore at this point of the recovery. This drive is a 7200.14 series.


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 Post subject: Re: ST3000DM001 "Sim Error-Remaining in BootFW.
PostPosted: May 4th, 2015, 14:03 
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Joined: March 20th, 2010, 4:34
Posts: 256
Location: Turkey
well these drives (DM) series are nightmare. i guess heads are compatible.
can you access terminal ?

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 Post subject: Re: ST3000DM001 "Sim Error-Remaining in BootFW.
PostPosted: May 4th, 2015, 14:13 
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Joined: May 3rd, 2015, 18:16
Posts: 78
Location: Detroit
Yes, Please see my second post for terminal output of this drive...

I have heard that the DM series are a nightmare to work on, I must admit that I've had problems with another smaller DM series drive in the past.


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 Post subject: Re: ST3000DM001 "Sim Error-Remaining in BootFW.
PostPosted: May 4th, 2015, 14:19 
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Joined: March 20th, 2010, 4:34
Posts: 256
Location: Turkey
i can see the terminal output, i mean can you access it by pressing ctrl+z ?

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 Post subject: Re: ST3000DM001 "Sim Error-Remaining in BootFW.
PostPosted: May 4th, 2015, 14:29 
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Joined: May 3rd, 2015, 18:16
Posts: 78
Location: Detroit
ctrl+z won't bring up the terminal prompt on this drive unfortunately.


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 Post subject: Re: ST3000DM001 "Sim Error-Remaining in BootFW.
PostPosted: May 5th, 2015, 11:33 
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Joined: May 3rd, 2015, 18:16
Posts: 78
Location: Detroit
Would you swap out the heads again at this point or focus on PC3k modifications?

I may put the heads back in the donor to see if they still work.


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 Post subject: Re: ST3000DM001 "Sim Error-Remaining in BootFW.
PostPosted: May 5th, 2015, 13:50 
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Joined: March 20th, 2010, 4:34
Posts: 256
Location: Turkey
did you try shortening the read channels ?
see if you can get into terminal ...

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 Post subject: Re: ST3000DM001 "Sim Error-Remaining in BootFW.
PostPosted: May 6th, 2015, 21:55 
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Joined: May 3rd, 2015, 18:16
Posts: 78
Location: Detroit
chinopk, I've never tried that so I'm currently looking for the method to do that. I saw there was a neat tool that facilitated the process available online from a foreign country.....


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 Post subject: Re: ST3000DM001 "Sim Error-Remaining in BootFW.
PostPosted: May 6th, 2015, 23:04 
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Joined: May 3rd, 2015, 18:16
Posts: 78
Location: Detroit
Ive found the read/write channel points on older seagate families but not 7200.14.
The registers do not show BSY anywhere..... Are you just assuming its in this state because I can't enter anything into terminal?


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 Post subject: Re: ST3000DM001 "Sim Error-Remaining in BootFW.
PostPosted: May 6th, 2015, 23:50 
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Joined: March 19th, 2015, 15:01
Posts: 1388
Location: isreal
Tip: How to identify the Read Channel test points

by fzabkar


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 Post subject: Re: ST3000DM001 "Sim Error-Remaining in BootFW.
PostPosted: May 7th, 2015, 23:34 
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Joined: May 3rd, 2015, 18:16
Posts: 78
Location: Detroit
At what point in time do these points have to be shorted?


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 Post subject: Re: ST3000DM001 "Sim Error-Remaining in BootFW.
PostPosted: May 8th, 2015, 10:32 
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Joined: May 6th, 2015, 6:31
Posts: 60
Location: Earth
Drive works with Servo, but can't work with the SA. Shorting w/r pins will not help, ctrl+z will not bring in command mode.
Try to start from H1, ignore H0. Otherwise think about new heads or find out is it current heads replaced accurately.


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 Post subject: Re: ST3000DM001 "Sim Error-Remaining in BootFW.
PostPosted: May 8th, 2015, 12:39 
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Joined: May 3rd, 2015, 18:16
Posts: 78
Location: Detroit
Is there a way to try that without a PC3K?
I think I should attempt that before swapping the 8 heads again... That procedure went pretty good the first time.


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 Post subject: Re: ST3000DM001 "Sim Error-Remaining in BootFW.
PostPosted: May 8th, 2015, 12:49 
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Joined: May 6th, 2015, 6:31
Posts: 60
Location: Earth
osity wrote:
Is there a way to try that without a PC3K?
I think I should attempt that before swapping the 8 heads again... That procedure went pretty good the first time.


If you have enough experience and knowledge - you can do it without PC3K ;) Usually, Terminal is enough.


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 Post subject: Re: ST3000DM001 "Sim Error-Remaining in BootFW.
PostPosted: May 8th, 2015, 12:56 
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Joined: May 3rd, 2015, 18:16
Posts: 78
Location: Detroit
"you wrote: "ctrl+z will not bring in command mode."
Which is correct.... it outputs info and that's it.


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 Post subject: Re: ST3000DM001 "Sim Error-Remaining in BootFW.
PostPosted: May 8th, 2015, 13:48 
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Joined: May 6th, 2015, 6:31
Posts: 60
Location: Earth
osity wrote:
"you wrote: "ctrl+z will not bring in command mode."
Which is correct.... it outputs info and that's it.


It only output info... Some fw outputs nothing.
Some terminal commands supports by kernel mode. Most parts of terminal commands provided by overlays from surface.


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 Post subject: Re: ST3000DM001 "Sim Error-Remaining in BootFW.
PostPosted: May 8th, 2015, 15:23 
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Joined: February 8th, 2014, 8:08
Posts: 456
Location: Eastern Europe /recovering worldwide/
osity wrote:
a problem with a ST3000DM001 ...
I replaced the HSA and ...
Drive attempts to read from the SA, but unable to do that.

osity wrote:
before swapping the 8 heads again... That procedure went pretty good the first time.
For DM Seagates good head swap is the one, after which you can make the drive start reading :)

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