Hello ,
I would like to inform the Reps of MRT that i wanted to write this in the forums so that they could understand how much hassel a customer and a potential reseller is going through .To my horror what i tried logging to the MRT forums i got this message .
PS : I have done not even a single thing to invoke a forum ban .Infact i have always helped and suggested people to the best of my ability .So can the MRT Rep here let me what on earth is going on ? .
Case Background : I had purchased 3 MRT Pro cards in the month of jan 2015 .2 were to be used in my lab and one i had purchased after discussing with the MRT India distributor For Selling To my clients or students .
Problem : The 2 MRT Pro cards i had installed in my lab use the same Motherboard " Asus P5nsli " .1 of the cards work properly ,but the other card Was always giving me The following error "Init Device Fail " .
Sometimes it would work and sometimes i used to get this message .I use to take the card out insert it again ,clean the contacts and what not .Sometimes it used to magically start working .Slowly the problem became so much that i had to take the support of the Indian Distributor who arranged a remote session with the MRT Engineers and the final conclusion was that it was defective so it was suggested that i have the card replaced .As i had the 3rd card with me i requested the MRT indian distributor to " Activate that in lieu of the defective one " .This was done but to my horror i was getting the same issues with that card too .So i discussed this with the Indian Distributor to which i was told i have a hardware issue and my motherboard should be defective or incompatible .Incompatibility should not be a issue as i had the 1st card working in the same board " brand and model " . So i started to hunt for a board and found the same brand / model in one of my older systems .I tested that board for a week for any potential issues and i found none and i finally swapped the " So called defective board " . To my horror again same issue " init device error " . So i took the 1st card " that was working and transferred it to the swapped board computer and voila it works " . I also tried the same card with the so called defective board and it works there two .Hence this clearly means i now have 2 defective cards + 1 working one .I would like to ask the following to the Reps of this company
1 : Why is my forum account banned [ Are you people in your senses ]
2 : I have 2 defective cards in hand [ Help me solve this issue or take back all 3 of my cards [ Refund Me My Money ] + 3 months activation fee ] .My Next Monthly Activation is Due on 9-5-2015 .
3 : Do not do this kinda thing with people.Its Mentally Very Stressing .At My Age of 40 this kinda thing gets even worse .
4 : Test your Hardware properly before giving it to people .Learn something from acelabs .
PS : I know some of my older friends would say Amarbir Are you in your senses why did you Buy this .Well the Answer is that i am saying for 1 unit of pc3000 but till then workload was increasing and i wanted something desperately .DFL is too expensive IMHO for that they offer .Damn i am frustrated raise to the power infinity lol
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Regards
Amarbir S Dhillon , Chandigarh Data Recovery Labs [India]
Logical,Semi Physical And Physical Data Recovery
Website->
http://www.chandigarhdatarecovery.com