I had a convertion with a data recovery firm. I need my hard disk to be imaged by a hardware imaging product. They told me after the imaging they need to do the logical recovery as there are badblocks on the hardrive. Well i asked them to send the raw image after imaging the drive without logical repair. As i can do the logical repair my self. So they have told me the image will be in propriety format which cannot be accesed by any other software other than the hardware itself. Is this true as far as i know the hardware make an exact replica of the hardisk which can be accesed by using software recovery tools. Please correct me if i am wrong.

DE in PC-3000 uses a proprietary format if you image to files using the default setting. However you can also image to a RAW file or even just directly image to another drive.

I'd guess that it's just an excuse, or it's already been imaged to a proprietary format, and they just don't want to have to convert the image.

How much extra are they charging to do the logical recovery? I always just include that at no extra charge.

_________________
Data Medics - Hard Drive, SSD, and RAID Data Recovery Service Company

I had just asked for a quote i have not yet sent the drive for imaging. The price of recovery will be 60 prcnt more.

I'd be happy to do this for you...just it would be the same price for the image vs full recovery, but you waive the right to complain if you aren't able to recover specific files.

Getting the drive to the stable point to be imaged and imaging the drive is usually the hard part.

The final step is to clone our clone to your destination drive or recover the files from our clone to your destination drive.

_________________
Luke
Recovery Force Data Recovery

no it was impossible to recover the drive with client budget. I have been talking to a lot of DR-firms in our country lately but i am getting lot of inconsistent information. Here too viewtopic.php?f=7&t=31081
Few of the DR - firms dint want to disclose what kind of hardware tools they use.
1) Is it fine to ask DR- firms what kind of technology they use.

_________________
Kuwait Data Recovery - UNIX GTC
The only reason for time is so that everything doesn't happen at once. By: Albert Einstein

Of course, but they can always lie.

_________________
A backup a day keeps DR away.

lol,
Really? you don't say.

True, generally speaking. However, often, suprises occur. Corruption, encryption, time machines, and so on. 95% of the customers don't know how to handle those problems.

With all the nonsense we deal with, we have a rendency to forge and give lots of breaks. Rarely, you come across an appreciative customer. Most feel entitled.

_________________
Hard Disk Drive (HDD), Solid State Drive (SSD, SATA, NVMe, etc), USB Flash Drive and RAID Data Recovery Specialist in Massachusetts