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ddrecovery

Post subject: SAS Drive Cleanroom Recovery

Posted: June 3rd, 2015, 18:49

Joined: June 11th, 2013, 17:01
Posts: 1772
Location: Phoenix, AZ USA

I am in need of help with a Dell (Seagate) SAS drive. Part of a RAID. I have the other drives imaged but I don't have either SAS DDI or SAS PC3000 for this work. USA based of possible. Please PM.

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DRUG

Post subject: Re: SAS Drive Cleanroom Recovery

Posted: June 3rd, 2015, 20:12

Joined: April 22nd, 2015, 20:32
Posts: 413
Location: Portugal

I can only think of Dmitri, and he is not from USA :/

USA based I believe data-medics has experience in raid recoveries.

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ddrecovery

Post subject: Re: SAS Drive Cleanroom Recovery

Posted: June 3rd, 2015, 20:22

Joined: June 11th, 2013, 17:01
Posts: 1772
Location: Phoenix, AZ USA

DRUG wrote:

I can only think of Dmitri, and he is not from USA :/
USA based I believe data-medics has experience in raid recoveries.

Indeed Dmitri is looking at a complex RAID for me now :-)

. I have images of all the other drives and a reasonable amount of experience at RAID recoveries, so its not really a RAID question more clean room recovery of a SAS drive. Thanks.

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jono-ats

Post subject: Re: SAS Drive Cleanroom Recovery

Posted: June 4th, 2015, 22:31

Joined: June 8th, 2006, 19:44
Posts: 3144
Location: Atlanta, GA

We can probably assist.

Jon

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hhddrec

Post subject: Re: SAS Drive Cleanroom Recovery

Posted: June 5th, 2015, 4:13

Joined: August 13th, 2008, 13:10
Posts: 811
Location: World

i do not untherstand.
what is the problems with not clonned SAS drive?

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ddrecovery

Post subject: Re: SAS Drive Cleanroom Recovery

Posted: June 5th, 2015, 10:48

Joined: June 11th, 2013, 17:01
Posts: 1772
Location: Phoenix, AZ USA

hhddrec wrote:

i do not untherstand. what is the problems with not clonned SAS drive?

Drive will not initialize.

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Dmitri

Post subject: Re: SAS Drive Cleanroom Recovery

Posted: June 5th, 2015, 11:12

Joined: February 8th, 2014, 8:08
Posts: 456
Location: Eastern Europe /recovering worldwide/

DRUG wrote:

I can only think of Dmitri, and he is not from USA :/

Thank you for the reference, but I'm indeed, not in the US yet :)

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hhddrec

Post subject: Re: SAS Drive Cleanroom Recovery

Posted: June 5th, 2015, 11:18

Joined: August 13th, 2008, 13:10
Posts: 811
Location: World

ddrecovery wrote:

hhddrec wrote:

i do not untherstand. what is the problems with not clonned SAS drive?

Drive will not initialize.

Sounds Good?

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ddrecovery

Post subject: Re: SAS Drive Cleanroom Recovery

Posted: June 5th, 2015, 11:25

Joined: June 11th, 2013, 17:01
Posts: 1772
Location: Phoenix, AZ USA

hhddrec wrote:

ddrecovery wrote:

hhddrec wrote:

i do not untherstand. what is the problems with not clonned SAS drive?

Drive will not initialize.

Sounds Good?

It clicks three times but stays spinning so there is hope, but I think a PC3000 SAS is needed.

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lcoughey

Post subject: Re: SAS Drive Cleanroom Recovery

Posted: June 5th, 2015, 11:28

Joined: February 9th, 2009, 16:13
Posts: 2574
Location: Ontario, Canada

Dmitri wrote:

DRUG wrote:

I can only think of Dmitri, and he is not from USA :/

Thank you for the reference, but I'm indeed, not in the US yet

Perhaps you want to move to Canada, instead?

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Recovery Force Data Recovery

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hhddrec

Post subject: Re: SAS Drive Cleanroom Recovery

Posted: June 5th, 2015, 11:32

Joined: August 13th, 2008, 13:10
Posts: 811
Location: World

I think FW problems. i think i can help but not in USA and not In canada

speak with Luke, he is on Canada

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ddrecovery

Post subject: Re: SAS Drive Cleanroom Recovery

Posted: June 5th, 2015, 11:35

Joined: June 11th, 2013, 17:01
Posts: 1772
Location: Phoenix, AZ USA

lcoughey wrote:

Dmitri wrote:

DRUG wrote:

I can only think of Dmitri, and he is not from USA :/

Thank you for the reference, but I'm indeed, not in the US yet

Perhaps you want to move to Canada, instead?

No I think it will have to be Alaska, because apparently you can see Russia from there......

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data-medics

Post subject: Re: SAS Drive Cleanroom Recovery

Posted: June 5th, 2015, 12:08

Joined: April 3rd, 2011, 0:19
Posts: 2003
Location: Providence, RI

I don't have any firmware tools for SAS drives unfortunately so I can't help there. RAID rebuilding on the other hand, I can certainly help with (as long as it isn't another X-RAID2 nightmare like I had earlier this week).

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Dmitri

Post subject: SAS Hard Drive Recovery

Posted: June 5th, 2015, 14:25

Joined: February 8th, 2014, 8:08
Posts: 456
Location: Eastern Europe /recovering worldwide/

ddrecovery wrote:

It clicks three times but stays spinning

That's not the best symptom, I'm afraid.
Most likely servo wedge and/or heads issue.

The most appropriate way to proceed with this recovery is to send TEST UNIT READY command.
If status is SENSE 2-04-00, then chances are 90% that the drive is dead.

I'd also look at the front/back photos of the drive (over PM if necessary), but SENSE-code is a more precise indication.

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ddrecovery

Post subject: Re: SAS Hard Drive Recovery

Posted: June 5th, 2015, 14:30

Joined: June 11th, 2013, 17:01
Posts: 1772
Location: Phoenix, AZ USA

Dmitri wrote:

ddrecovery wrote:

It clicks three times but stays spinning

How should the sense code be sent to the drive?

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Dmitri

Post subject: SAS Data Recovery

Posted: June 5th, 2015, 14:43

Joined: February 8th, 2014, 8:08
Posts: 456
Location: Eastern Europe /recovering worldwide/

This SCSI command is standard, so it can be sent using just software.
I believe the most well-known one is sg3_utils. There's also something like SCSI Toolbox for Windows, but I have never used it myself, so even the name can be incorrect.
Probably some other tool(-s) are available, but I'm unaware of them, as do not keep an eye on this part of the market.

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lcoughey

Post subject: Re: SAS Drive Cleanroom Recovery

Posted: June 5th, 2015, 14:48

Joined: February 9th, 2009, 16:13
Posts: 2574
Location: Ontario, Canada

If it is the only bad drive in the RAID, why not just recover with a missing drive? Odds are, the SAS drive is toast.

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Recovery Force Data Recovery

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ddrecovery

Post subject: Re: SAS Drive Cleanroom Recovery

Posted: June 5th, 2015, 14:55

Joined: June 11th, 2013, 17:01
Posts: 1772
Location: Phoenix, AZ USA

lcoughey wrote:

If it is the only bad drive in the RAID, why not just recover with a missing drive? Odds are, the SAS drive is toast.

Difficult with an 8xRAID0 :shock:

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lcoughey

Post subject: Re: SAS Drive Cleanroom Recovery

Posted: June 5th, 2015, 14:59

Joined: February 9th, 2009, 16:13
Posts: 2574
Location: Ontario, Canada

ddrecovery wrote:

lcoughey wrote:

If it is the only bad drive in the RAID, why not just recover with a missing drive? Odds are, the SAS drive is toast.

Difficult with an 8xRAID0 :shock:

Yuck. I guess someone wasn't thinking when they setup that RAID, where they?

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Recovery Force Data Recovery

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ddrecovery

Post subject: Re: SAS Drive Cleanroom Recovery

Posted: June 5th, 2015, 15:12

Joined: June 11th, 2013, 17:01
Posts: 1772
Location: Phoenix, AZ USA

lcoughey wrote:

Yuck. I guess someone wasn't thinking when they setup that RAID, where they?

An understatement I think. The IT company who gave me this RAID said they spoke to the CTO and he said (and I quote). "We originally set the server up as a RAID 5, but it somehow rolled back to a RAID 0......."

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