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Seagate - 2TB ST2000DM001 [ Terminal Analysis ]

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Amarbir[CDR-Labs]

Post subject: Seagate - 2TB ST2000DM001 [ Terminal Analysis ]

Posted: July 27th, 2015, 9:11

Joined: August 15th, 2006, 3:01
Posts: 3522
Location: CDRLabs @ Chandigarh [ India ]

Hello ,
I Have This Seagate HDD That Does Not Sound Good To The Ears Via A Stethoscope .Before i Tear It Apart I Wanted Your Opinion On The Terminal Response I Am Getting .Are They Heads Gone " Mightbe One Of It is On a Platter God Knows ." .

Boot 0x40M

Spin Up
FAIL Servo Op=0100 Resp=0003
ResponseFrame 09C0 0054 03B3 3580 0008 0000 0000 0000 0DFF 0000 0000 0000 0000 0000 0000 0000 5022 1200 B47B 4C8D BBFE DDF7 2148 0810 58F8 2033 0000 007F 0000 0000 001B 0004 0010
FAIL Servo Op=0100 Resp=0003
ResponseFrame 0200 0056 03B3 3680 0008 0000 0000 0000 0DC7 0000 0000 0000 0000 0000 0000 0000 5022 1200 B47B 4C8D BBFE DDF7 2148 0810 58F8 2033 0000 007F 0000 0000 001B 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame 0200 0056 03B3 3600 0008 0000 0000 0000 0DE3 0000 0000 0000 0000 0000 0000 0000 5022 1200 B47B 4C8D BBFE DDF7 2148 0810 58F8 2033 0000 007F 0000 0000 001B 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame 0200 0056 03B3 3640 0008 0000 0000 0000 0DD5 0000 0000 0000 0000 0000 0000 0000 5022 1200 B47B 4C8D BBFE DDF7 2148 0810 58F8 2033 0000 007F 0000 0000 001B 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame 0180 0056 03B3 3600 0008 0000 0000 0000 0DE3 0000 0000 0000 0000 0000 0000 0000 5022 1200 B47B 4C8D BBFE DDF7 2148 0810 58F8 2033 0000 007F 0000 0000 001B 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame 0140 0056 03B3 35C0 0008 0000 0000 0000 0DF1 0000 0000 0000 0000 0000 0000 0000 5022 1200 B47B 4C8D BBFE DDF7 2148 0810 58F8 2033 0000 007F 0000 0000 001B 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame 0140 0056 03B3 3600 0008 0000 0000 0000 0DE3 0000 0000 0000 0000 0000 0000 0000 5022 1200 B47B 4C8D BBFE DDF7 2148 0810 58F8 2033 0000 007F 0000 0000 001B 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame 0100 0056 03B3 35C0 0008 0000 0000 0000 0DF1 0000 0000 0000 0000 0000 0000 0000 5022 1200 B47B 4C8D BBFE DDF7 2148 0810 58F8 2033 0000 007F 0000 0000 001B 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame 0080 0057 03B3 3640 0008 0000 0000 0000 0DD5 0000 0000 0000 0000 0000 0000 0000 5022 1200 B47B 4C8D BBFE DDF7 2148 0810 58F8 2033 0000 007F 0000 0000 001B 0004 0000

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Regards
Amarbir S Dhillon , Chandigarh Data Recovery Labs [India]
Logical,Semi Physical And Physical Data Recovery
Website-> http://www.chandigarhdatarecovery.com

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labtech

Post subject: Re: Seagate - 2TB ST2000DM001 [ Terminal Analysis ]

Posted: July 27th, 2015, 10:28

Joined: August 18th, 2010, 17:35
Posts: 3669
Location: Massachusetts, USA

Does it spin down?

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Hard Disk Drive (HDD), Solid State Drive (SSD, SATA, NVMe, etc), USB Flash Drive and RAID Data Recovery Specialist in Massachusetts

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Amarbir[CDR-Labs]

Post subject: Re: Seagate - 2TB ST2000DM001 [ Terminal Analysis ]

Posted: July 27th, 2015, 11:38

Joined: August 15th, 2006, 3:01
Posts: 3522
Location: CDRLabs @ Chandigarh [ India ]

labtech wrote:

Does it spin down?

Sir ,
It Does Not Labtech Sir

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Regards
Amarbir S Dhillon , Chandigarh Data Recovery Labs [India]
Logical,Semi Physical And Physical Data Recovery
Website-> http://www.chandigarhdatarecovery.com

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labtech

Post subject: Re: Seagate - 2TB ST2000DM001 [ Terminal Analysis ]

Posted: July 27th, 2015, 11:44

Joined: August 18th, 2010, 17:35
Posts: 3669
Location: Massachusetts, USA

Mhh, I suspect head is weak. I would attempt to reach terminal prompt and run some tests to confirm.

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Hard Disk Drive (HDD), Solid State Drive (SSD, SATA, NVMe, etc), USB Flash Drive and RAID Data Recovery Specialist in Massachusetts

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lcoughey

Post subject: Re: Seagate - 2TB ST2000DM001 [ Terminal Analysis ]

Posted: July 27th, 2015, 12:06

Joined: February 9th, 2009, 16:13
Posts: 2573
Location: Ontario, Canada

Likely a weak head, as labtech suggested. I'd start by trying to disable media cache.

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Recovery Force Data Recovery

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Amarbir[CDR-Labs]

Post subject: Re: Seagate - 2TB ST2000DM001 [ Terminal Analysis ]

Posted: July 27th, 2015, 12:19

Joined: August 15th, 2006, 3:01
Posts: 3522
Location: CDRLabs @ Chandigarh [ India ]

Thanks ,
I Will Try The Same Tommorow .What Kinda Tests Would You Like Me To Do On This

1 : PCB Standby And Spinup
And
2 : Checking Different Defect Tables
3 : Testing Heads ?

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Regards
Amarbir S Dhillon , Chandigarh Data Recovery Labs [India]
Logical,Semi Physical And Physical Data Recovery
Website-> http://www.chandigarhdatarecovery.com

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labtech

Post subject: Re: Seagate - 2TB ST2000DM001 [ Terminal Analysis ]

Posted: July 27th, 2015, 12:46

Joined: August 18th, 2010, 17:35
Posts: 3669
Location: Massachusetts, USA

Don't need to do 1. for this model drive.
Do as lcoughey suggested and then yes, 2,3 and so on.
The idea is to identify if heads work (and which possibly look suspect) and equally important to capture what the drive does when testing.
Seems like drive is on its last leg, so likely can't test too much longer before it talks in clicks.

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Hard Disk Drive (HDD), Solid State Drive (SSD, SATA, NVMe, etc), USB Flash Drive and RAID Data Recovery Specialist in Massachusetts

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