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ddrecovery
 Post subject: WD20EZRX Very Slow - Strange Error
PostPosted: October 8th, 2015, 20:07 
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Joined: June 11th, 2013, 17:01
Posts: 1772
Location: Phoenix, AZ USA
WD20EZRX - 00D8BP0.
The drive is very slow to react.
Takes 10 mins just to get to the utility screen but does start up 'normal'.
Both ROM or RAM head map shows no heads.
Drive does ID but that's all.
No SA by searching.

Code:
Techno mode key
Techno mode key......................... : Ok

RAM:
HDD Info reading........................ : Ok
Heads number............................ : 4
Cyl Count............................... : 256

Zone allocation table................... : Ok
SA SPT.................................. : 1740

ROM:
ROM reading............................. : HDDs ROM reading error Data request error - Device Error Detected: "CA FLUSH ALL GOT CANCELED"
ROM Firmware version.................... : Module ID 0B reading error Data request error - Device Error Detected: "CA FLUSH ALL GOT CANCELED"

Service area:
Permanent overlay....................... : Not loaded
SA dir reading (ID)..................... :  CA FLUSH ALL GOT CANCELED
SA dir reading (ABA/CHS)................ : No S/A regions info avalable
SA Access............................... : NONE

Configuration reading................... : Module 02 not found

I have never seen "CA FLUSH ALL GOT CANCELED" before. This is a 2015 drive so may have messages never seen before. Any ideas?

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jermy
 Post subject: Re: WD20EZRX Very Slow - Strange Error
PostPosted: October 8th, 2015, 20:26 
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Joined: March 19th, 2015, 15:01
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Location: isreal
interesting can you upload the ROM ?
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ddrecovery
 Post subject: Re: WD20EZRX Very Slow - Strange Error
PostPosted: October 8th, 2015, 21:08 
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Joined: June 11th, 2013, 17:01
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Location: Phoenix, AZ USA
jermy wrote:
interesting can you upload the ROM ?

Unfortunately not. I get this error message and the ROM is within the Controller.
Code:
Read ROM
Into file............................... : <HDD Profile>\Data\ROM\ROM_WDC WD20EZRX-00D8PB0.bin
Recalibration error Device error detected "ABR" 61 / 04

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jermy
 Post subject: Re: WD20EZRX Very Slow - Strange Error
PostPosted: October 8th, 2015, 21:19 
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have you tried in Boot ROM mode (using terminal) ?
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jono-ats
 Post subject: Re: WD20EZRX Very Slow - Strange Error
PostPosted: October 8th, 2015, 21:40 
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Joined: June 8th, 2006, 19:44
Posts: 3144
Location: Atlanta, GA
I vote for heads . . .

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mr_spokk
 Post subject: Re: WD20EZRX Very Slow - Strange Error
PostPosted: October 9th, 2015, 2:07 
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Joined: May 21st, 2007, 16:10
Posts: 1592
Location: Gothenburg/ Sweden
ddrecovery wrote:
jermy wrote:
interesting can you upload the ROM ?

Unfortunately not. I get this error message and the ROM is within the Controller.
Code:
Read ROM
Into file............................... : <HDD Profile>\Data\ROM\ROM_WDC WD20EZRX-00D8PB0.bin
Recalibration error Device error detected "ABR" 61 / 04

Can you read ROM with Pcb disconected?

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Amarbir[CDR-Labs]
 Post subject: Re: WD20EZRX Very Slow - Strange Error
PostPosted: October 9th, 2015, 3:51 
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Joined: August 15th, 2006, 3:01
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Location: CDRLabs @ Chandigarh [ India ]
DDRecovery ,
Focus on Head 0 And 1 .Change The SA ABA of Copy 0 To Copy 1 And Try Like This Drive Would Be Fooled To Read SA From Copy 1 .Try It in Reverse Too .

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drHDD
 Post subject: Re: WD20EZRX Very Slow - Strange Error
PostPosted: October 9th, 2015, 12:29 
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Joined: October 5th, 2015, 18:53
Posts: 488
Location: US
Amarbir wrote:
DDRecovery ,
Focus on Head 0 And 1 .Change The SA ABA of Copy 0 To Copy 1 And Try Like This Drive Would Be Fooled To Read SA From Copy 1 .Try It in Reverse Too .

He can't read ROM! He can't do this changes without reading ROM.
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drHDD
 Post subject: Re: WD20EZRX Very Slow - Strange Error
PostPosted: October 9th, 2015, 12:30 
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Joined: October 5th, 2015, 18:53
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Location: US
mr_spokk wrote:
Can you read ROM with Pcb disconected?

+1
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ddrecovery
 Post subject: Re: WD20EZRX Very Slow - Strange Error
PostPosted: October 9th, 2015, 14:16 
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Location: Phoenix, AZ USA
drHDD wrote:
mr_spokk wrote:
Can you read ROM with Pcb disconected?

+1

Yes I can (you forget the basics when a strange error message comes up :?) I have attached FYI. I have tried booting with each head in the ROM but the drive just goes to ERR. Tried changing SA Regions as this is a 20B, but cannot get access to SA via CHS or ABA.


Attachments:
ROM_WDC WD20EZRX-00D8PB0.zip [213.34 KiB]
Downloaded 712 times

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drHDD
 Post subject: Re: WD20EZRX Very Slow - Strange Error
PostPosted: October 9th, 2015, 15:01 
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Joined: October 5th, 2015, 18:53
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Move regions and tell us what you see.
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ddrecovery
 Post subject: Re: WD20EZRX Very Slow - Strange Error
PostPosted: October 9th, 2015, 15:23 
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Joined: June 11th, 2013, 17:01
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Location: Phoenix, AZ USA
drHDD wrote:
Move regions and tell us what you see.

I did moved the regions but could not get access to SA.

I did complete a hot swap a little while ago (basic not smart) and could read all critical modules. I then tried to save these modules to complete a smart hot swap but the drive began laboring and struggling to read with sporadic spinning down. So I think Jono is right it does look like head failure, just with a more unusual way for the drive to react. Thanks everyone.

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Amarbir[CDR-Labs]
 Post subject: Re: WD20EZRX Very Slow - Strange Error
PostPosted: October 10th, 2015, 1:19 
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Joined: August 15th, 2006, 3:01
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Location: CDRLabs @ Chandigarh [ India ]
drHDD wrote:
Amarbir wrote:
DDRecovery ,
Focus on Head 0 And 1 .Change The SA ABA of Copy 0 To Copy 1 And Try Like This Drive Would Be Fooled To Read SA From Copy 1 .Try It in Reverse Too .

He can't read ROM! He can't do this changes without reading ROM.


Well,
I Do Not Think He Cannot ,He Already Has .

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ddrecovery
 Post subject: Re: WD20EZRX Very Slow - Strange Error
PostPosted: October 12th, 2015, 17:51 
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Joined: June 11th, 2013, 17:01
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Location: Phoenix, AZ USA
This case has been resolved with the help of drHDD. It was a mixture of corrupt firmware and weak heads. drHDD is highly skilled and if anyone needs a little extra help, I know he is willing to sign in and assist. He can be PM'd through this forum.

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mr_spokk
 Post subject: Re: WD20EZRX Very Slow - Strange Error
PostPosted: October 13th, 2015, 0:42 
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Location: Gothenburg/ Sweden
Nice work :D

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Amarbir[CDR-Labs]
 Post subject: Re: WD20EZRX Very Slow - Strange Error
PostPosted: January 24th, 2016, 7:49 
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Joined: August 15th, 2006, 3:01
Posts: 3522
Location: CDRLabs @ Chandigarh [ India ]
ddrecovery wrote:
This case has been resolved with the help of drHDD. It was a mixture of corrupt firmware and weak heads. drHDD is highly skilled and if anyone needs a little extra help, I know he is willing to sign in and assist. He can be PM'd through this forum.


Well,
I Have Two Cases Doing the Same Here in India .A 2.5" HDD And another One a 3.5" HDD .Can You Please Tell Me what Was The Method to Recover This Kinda Failure HDD .A Head Swap Only .what in Firmware is Wrong ?

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Amarbir S Dhillon , Chandigarh Data Recovery Labs [India]
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Website-> http://www.chandigarhdatarecovery.com
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Amarbir[CDR-Labs]
 Post subject: Re: WD20EZRX Very Slow - Strange Error
PostPosted: February 25th, 2016, 8:47 
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Joined: August 15th, 2006, 3:01
Posts: 3522
Location: CDRLabs @ Chandigarh [ India ]
Hi,
Today Again i Have a Case With Same Error .This is PC3K Log Can Someone Assist and Tell Me What Patch I Should Take For Recovery of this HDD .I Was Hoping DrHDd or Someone To shed Some Light What Needs To Be Done And Tried .PC3K Log is Here

Techno mode key
Techno mode key......................... : Ok

RAM:
HDD Info reading........................ : Ok
Heads number............................ : 2
Cyl Count............................... : 256

Zone allocation table................... : Ok
SA SPT.................................. : 1575

ROM:
Read ROM................................ : Ok
ROM Data size........................... : 256 Kb
Read ROM................................ : Module ID 0B reading error Data request error - Device Error Detected: "CA FLUSH ALL GOT CANCELED"

Service area:
Permanent overlay....................... : Not loaded
SA dir reading (ID)..................... : CA FLUSH ALL GOT CANCELED
SA dir reading (ABA/CHS)................ : No S/A regions info avalable
SA Access............................... : NONE

Configuration reading................... : Module 02 not found

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Regards
Amarbir S Dhillon , Chandigarh Data Recovery Labs [India]
Logical,Semi Physical And Physical Data Recovery
Website-> http://www.chandigarhdatarecovery.com
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pikus_09
 Post subject: Re: WD20EZRX Very Slow - Strange Error
PostPosted: February 25th, 2016, 8:53 
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Joined: November 24th, 2013, 18:13
Posts: 421
Location: Poland
Hey Friend Amarbir -> read my theard, maybe help. viewtopic.php?f=1&t=32608

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