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zenky
 Post subject: FAIL Servo Op=0100 Resp=0007
PostPosted: November 21st, 2015, 14:22 
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Joined: November 21st, 2015, 13:49
Posts: 2
Location: Mexico
Hi people, I am new for here.

I have a hard disk seagate ST500DM002 with firmware KC45. EEPROM memory RAM is damaged but, I could recovery the rom and change the logic board by another and the hard disk turn on but show me the next error:

Quote:
Boot 0x10M
Spin Up
FAIL Servo Op=0100 Resp=0007
ResponseFrame FFFF 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 FFFF
FAIL Servo Op=0100 Resp=0007
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0007
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0007
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0007
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0007
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0007
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0007
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0007
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0007
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0007
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000
LED:000000EE FAddr:0010289C


and it has a sound like tic, tic, tic, tic jajajaj, because of this I can not access the hard drive.

how can I resolved this? :)
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shahij
 Post subject: Re: FAIL Servo Op=0100 Resp=0007
PostPosted: November 22nd, 2015, 3:31 
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Joined: March 11th, 2008, 4:35
Posts: 1052
Location: Bangladesh
Infernal damage + media scratch suspected

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pcn
 Post subject: Re: FAIL Servo Op=0100 Resp=0007
PostPosted: November 22nd, 2015, 4:31 
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Joined: July 12th, 2014, 6:24
Posts: 91
Location: Berlin, Germany
+1

From terminal log I would also say its bad heads / media damage. Drive could not read SA. Does the drive stop spinning after some tics? You moved original rom to patient board?

If media damage / heads you can only solve this problem by heads-swap (no DIY because you need matching donor, tools, lab and you have to know how to do it) and only if media damage is not serious you will get your data back.

best regards,

_________________
030 Datenrettung Berlin GmbH (Germany)
HDD, SSD, NAS, RAID Datenrettung - 030-datenrettung.de
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zenky
 Post subject: Re: FAIL Servo Op=0100 Resp=0007
PostPosted: November 23rd, 2015, 18:37 
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Joined: November 21st, 2015, 13:49
Posts: 2
Location: Mexico
Spildit: I did a copy of rom in another memory eeprom winbond 25x40 with the software flashrom 0.9.8 + ubuntu + arduino and installed this rom on another board with same model and version. The logic board is 100535704 REV C with firmware K45C

pcn: ok, what I need to do?

and the log of the first post is the full log of putty jajajaj
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pcn
 Post subject: Re: FAIL Servo Op=0100 Resp=0007
PostPosted: November 24th, 2015, 3:53 
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Joined: July 12th, 2014, 6:24
Posts: 91
Location: Berlin, Germany
Quote:
no DIY because you need matching donor, tools, lab and you have to know how to do it


If data is important give it to a pro, if not trash the drive. One would have to examine platters for damage in a clean room lab, if there is no serious damage perform a heads swap. After heads swap there might be other problems like problems in SA / slow read that need special tools to fix and finally get the data.

best regards,

_________________
030 Datenrettung Berlin GmbH (Germany)
HDD, SSD, NAS, RAID Datenrettung - 030-datenrettung.de
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