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New Seagate ST1000DM003, is that noise normal?

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openforu

Post subject: New Seagate ST1000DM003, is that noise normal?

Posted: June 5th, 2016, 12:20

Joined: June 5th, 2016, 9:50
Posts: 5
Location: English

I have bought ST1000DM003, and this drive is making disturbing sounds.
Is that normal?

Record:
https://www.youtube.com/watch?v=mZcfUaIJaXo

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northwind

Post subject: Re: New Seagate ST1000DM003, is that noise normal?

Posted: June 6th, 2016, 1:52

Joined: January 28th, 2009, 10:54
Posts: 3549
Location: Greece

No, it isn't.
Backup immediately.
Then, post here raw SMART using CrystalDisk or similar software. But it's pretty obvious there is degraded media there.

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openforu

Post subject: Re: New Seagate ST1000DM003, is that noise normal?

Posted: June 6th, 2016, 8:22

Joined: June 5th, 2016, 9:50
Posts: 5
Location: English

Heres SMART and MHDD

Attachments:

mhdd.jpg [ 185.04 KiB | Viewed 6671 times ]

smart.jpg [ 84.16 KiB | Viewed 6671 times ]

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openforu

Post subject: Re: New Seagate ST1000DM003, is that noise normal?

Posted: June 6th, 2016, 9:01

Joined: June 5th, 2016, 9:50
Posts: 5
Location: English

@edit
Its new hdd with only windows installed

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fzabkar

Post subject: Re: New Seagate ST1000DM003, is that noise normal?

Posted: June 6th, 2016, 16:25

Joined: September 8th, 2009, 18:21
Posts: 17094
Location: Australia

What do the SMART data look like now, after the 1TB surface scan?

The Raw Read Error Rate and Hardware ECC Recovered attributes look bad. The ideal normalised value for the RRER should be 120. The Seek Error Rate data are not yet statistically significant (the drive hasn't yet executed 1 million seeks).

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openforu

Post subject: Re: New Seagate ST1000DM003, is that noise normal?

Posted: June 6th, 2016, 16:45

Joined: June 5th, 2016, 9:50
Posts: 5
Location: English

No, that is normal for seagate hard drives. SMART not showing this properly. (u can check other seagate smart on google images)
After surface scan still looks same

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fzabkar

Post subject: Re: New Seagate ST1000DM003, is that noise normal?

Posted: June 6th, 2016, 17:10

Joined: September 8th, 2009, 18:21
Posts: 17094
Location: Australia

A value of 75 for the RRER is not normal for your drive, unless Seagate has changed something.

Seagate's Seek Error Rate, Raw Read Error Rate, and Hardware ECC Recovered SMART attributes:
http://www.users.on.net/~fzabkar/HDD/Se ... R_HEC.html

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openforu

Post subject: Re: New Seagate ST1000DM003, is that noise normal?

Posted: June 6th, 2016, 19:25

Joined: June 5th, 2016, 9:50
Posts: 5
Location: English

Oh, okay I dont know about that, I will change this hdd for WD10EZEX

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fzabkar

Post subject: Re: New Seagate ST1000DM003, is that noise normal?

Posted: June 6th, 2016, 20:14

Joined: September 8th, 2009, 18:21
Posts: 17094
Location: Australia

Show us the SMART data now. Your surface scan was very good, so maybe the numbers will be much better after the scan.

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