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 Post subject: WD 2TB wd20eurs-63s48y0 showing 0.0gb
PostPosted: June 25th, 2016, 19:04 
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Joined: November 14th, 2012, 18:01
Posts: 27
Location: pakistan
Hi there,
i have, a wd20eurs-63s48y0 2TB drive which is showing 0.0gb in bios. it is a wd network drive which suddenly stop detecting in the network.so i pulled the drive from its case & clean the logic board contacts but now in bios it detects 0.0gb (direct in sata port)in starting heads make 2 or 3 strange noise but after that no heads noise just normal spining. i got the donor logic board & replace rom chip but no effect same 0.0gb.
Any suggestions ?
Thanks


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 Post subject: Re: WD 2TB wd20eurs-63s48y0 showing 0.0gb
PostPosted: June 25th, 2016, 19:30 
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Joined: August 18th, 2010, 17:35
Posts: 3669
Location: Massachusetts, USA
Seems like firmware is not read due to mechanical failure. Need powerful tools to run advanced tests.

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 Post subject: Re: WD 2TB wd20eurs-63s48y0 showing 0.0gb
PostPosted: June 26th, 2016, 3:34 
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Joined: November 14th, 2012, 18:01
Posts: 27
Location: pakistan
Thanks labtech for the reply, i realized i ,ve missed 1 thing and that is during checking the drive the interference card which was connected to drive. the drive was connected in a network with a security password. i ,ve to check the drive along with the network card, i ,ll post after checking.
Thanks for the reply.


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 Post subject: Re: WD 2TB wd20eurs-63s48y0 showing 0.0gb
PostPosted: June 26th, 2016, 4:57 
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Joined: December 8th, 2013, 4:48
Posts: 838
Location: Pakistan
are you sure that drive does not spin down ?

we can assist you if you are looking for data recovery from this drive, as mentioned in case of mechanical failure there is not much you can do at your own.

regards
wasim

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 Post subject: Re: WD 2TB wd20eurs-63s48y0 showing 0.0gb
PostPosted: June 26th, 2016, 6:34 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
My money is on it "ticking/clicking" a few times and then spinning down, in which case it's heads failure and not DIY.

The more you mess with it, the more damage you are potentially causing.

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 Post subject: Re: WD 2TB wd20eurs-63s48y0 showing 0.0gb
PostPosted: June 26th, 2016, 19:11 
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Joined: November 14th, 2012, 18:01
Posts: 27
Location: pakistan
hi waseem,
Yes the drive doen't spin down. starting 2 or 3 clicks then it continue spin no clicks.. but today i didn't got much time to check the drive.


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 Post subject: Re: WD 2TB wd20eurs-63s48y0 showing 0.0gb
PostPosted: June 26th, 2016, 19:14 
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Joined: November 14th, 2012, 18:01
Posts: 27
Location: pakistan
Oops ! i forgot to mention that the data is valuable :D . the drive came from a welfare hospital for recovery.


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 Post subject: Re: WD 2TB wd20eurs-63s48y0 showing 0.0gb
PostPosted: June 26th, 2016, 21:06 
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Joined: April 3rd, 2011, 0:19
Posts: 2003
Location: Providence, RI
All the more reason that you should stop what you are doing and get it to a professional with professional tools to properly diagnose the situation.

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 Post subject: Re: WD 2TB wd20eurs-63s48y0 showing 0.0gb
PostPosted: June 26th, 2016, 21:12 
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Joined: March 19th, 2015, 15:01
Posts: 1388
Location: isreal
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 Post subject: Re: WD 2TB wd20eurs-63s48y0 showing 0.0gb
PostPosted: June 27th, 2016, 6:25 
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Joined: January 28th, 2009, 10:54
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Location: Greece
+1,

Give the drive to MindMergepk for correct evaluation of the problem.

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 Post subject: Re: WD 2TB wd20eurs-63s48y0 showing 0.0gb
PostPosted: July 1st, 2016, 4:39 
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Joined: December 8th, 2013, 4:48
Posts: 838
Location: Pakistan
northwind wrote:
+1,

Give the drive to MindMergepk for correct evaluation of the problem.


thanks

we will be glad to take a look if OP is interested.

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