Hello there,

Hope you may have some thoughts.

I recently had a 3TB hard drive recovered by a company and they said all the data had been recovered and they put it onto a brand new 3TB drive. I have recieved this new drive today but cannot seem to see any files. Windows is showing it as a "protected gpt partition" with 100% free space. The Mac when i plug it in wants to 'initialise it' but then nothing more happens.

Being a weekend I cannot contact the recovery company, am I being an idiot and there is something I am missing here in not being able to see the contents?


Thanks a lot!
Aaron

The external provided to you is likely formatted to NTFS, which is not a native Mac file system, though the Mac should at least alllow read-only operation.

Sort of strange... need more details.

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Hard Disk Drive (HDD), Solid State Drive (SSD, SATA, NVMe, etc), USB Flash Drive and RAID Data Recovery Specialist in Massachusetts