fzabkar wrote:
Am I to understand that the immediate response to any problem with a flash based device is a "chip-off" kneejerk? Doesn't anybody have any real troubleshooting skills? In all the years that I've been watching this forum, the "professionals" have been lecturing visitors on the merits of professional recovery and the pitfalls of DIY. Yet all I see are people who reach for the blowtorch even for the most trivial hardware problem. It just beggars belief that people who claim to be professionals don't possess the basic skills to troubleshoot basic electronic faults, and would rather torture an entire array of NAND memory than learn some basic electronics.
As stated in my post, I am waiting for the client to confirm if he wants to go ahead or not. During my "professional" evaluation, I need all the information at hand in order to properly evaluate the issue. This includes asking Ace Labs if it is possible to complete a chip off on this device. This means I can "professionally" inform my client of the options available to us. Again as stated, I said "repair/recover" the RT depending on the issues. This RT had already been to a electrical repair store who said they couldn't get it to work. They charged the client $95 for the attempt, so finding out if a chip off was possible was the "professional" thing to do.
You help a huge amount of people on this site and I know everyone is grateful. Indeed you have helped me out on numerous occasions. However I know you are not too fond of data recovery engineers and have an inbuilt belief that we are trying to rip everyone off and/or take the wrong course of action, but you maybe come at the problem yourself from one direction. As a data recovery "professional" its my duty to explore every option available to me to get the clients data back and inform them of likely outcomes i.e. managing the clients expectations of a recovery. We offer a no data no fee guarantee, so while the electronics store has in my opinion ripped off the client, I will not do so. But will hopefully have all the information at hand to make the right decision if the client goes ahead.
On September 19th I am attending a week long Cell Phone & Tablet Repair Class to help in exactly these cases. I have just come back from a RAID recovery class in Poland. I invest a lot in both my personal training and my clients data in order to make the right decisions. Do I make the right ones everytime, no, I still feel like a newbie even now after being in the industry for 4 years.
Perhaps your reply was a little 'kneejerk', if so I hope we get to have a beer one day as I am sure we can learn a lot from each other.
_________________
HDD, SSD, Flash and RAID Data RecoveryFounder of The Data Recovery Professionals Group
FAQ
Search
Login
Register
HDDGURU FILES
