MultiDrive – free backup, clone & wipe disk utility from Atola Technology

All times are UTC - 5 hours [ DST ]




Post new topic Reply to topic  [ 9 posts ] 
Author Message
 Post subject: Seagate ST500DM002 How to Recover?
PostPosted: September 22nd, 2016, 4:16 
Offline

Joined: September 22nd, 2016, 3:59
Posts: 3
Location: Italy
Good morning,
I recently discovered this community and I was able to discover many interesting things, but unfortunately I ask help for a problem that I came across.

Model: ST500DM002
S/N: Z3TA1ZZC
Firmware: KC45


This hard drive I used for the operating system of the computer and to store some labor data. While I was using it, suddenly the screen went black and the writing appeared to insert media to do the Boot System.

I tried to connect the HDD to other connectors on the computer and then connect it to another computer, but nothing .. is not seen by the BIOS, and does not turn on even rotation.
I tried to see if the PCB shows clear signs of burning, as we see in this guide: http://hddrepairing.com/downloads_n_vid ... airing.pdf
The Hard Disk does not have burn marks, then I have searched the internet and I saw that the Barracuda are suffering from BUSY bug, with relevant guides on how to fix it:
viewtopic.php?t=18907&start=
viewtopic.php?f=1&t=18907&start=20
http://computersciencelabs.blogspot.it/ ... fault.html
https://forum.hddguru.com/viewtopic.php?f=1&t=28996

Do you think this starch could be a similar problem?
Because my own drive does not come on, you feel that the dishes do not turn ... if I bought a TTL RS232 board, I could still communicate with the HDD?

I ask you a hand to my problem and I apologize for my English!


Top
 Profile  
 
 Post subject: Re: Seagate ST500DM002 How to Recover?
PostPosted: September 22nd, 2016, 8:35 
Offline

Joined: January 4th, 2010, 5:12
Posts: 215
Location: Dubai U.A.E
HI,
if you have important Data and your Drive have BSY Bug issue better seek Professional help it wont cost much, if you keep DIY you might damage Drive more ...


Top
 Profile  
 
 Post subject: Re: Seagate ST500DM002 How to Recover?
PostPosted: September 22nd, 2016, 8:50 
Offline
User avatar

Joined: February 9th, 2009, 16:13
Posts: 2574
Location: Ontario, Canada
I suggest you seek out forum member BlackST who provides professional services in Italy.

_________________
Luke
Recovery Force Data Recovery


Top
 Profile  
 
 Post subject: Re: Seagate ST500DM002 How to Recover?
PostPosted: September 22nd, 2016, 11:06 
Offline

Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
You have PM

_________________
PC Image Data Recovery
http://www.pcimage.co.uk

New!! HDD-PCB.COM for all your PCB and donor HDD requirements!


Top
 Profile  
 
 Post subject: Re: Seagate ST500DM002 How to Recover?
PostPosted: September 23rd, 2016, 4:48 
Offline

Joined: September 22nd, 2016, 3:59
Posts: 3
Location: Italy
lcoughey wrote:
I suggest you seek out forum member BlackST who provides professional services in Italy.

does not connect for a while 'time, I try to contact him .. Thanks

pcimage wrote:
You have PM

Thank you Sean


Top
 Profile  
 
 Post subject: Re: Seagate ST500DM002 How to Recover?
PostPosted: September 24th, 2016, 5:33 
Offline

Joined: December 5th, 2011, 5:38
Posts: 1741
Location: Verona, Italy
Ciao,
se i piatti non ruotano, è molto probabile che si sia guastata la PCB.
Con l'interfaccia TTL RS232 non puoi comunicare a livello seriale con l'hdd se la pcb è fritta, se è guasta come sembra bisognerà sostituirla con una donatrice e poi trasferire la ROM originale sulla donatrice.
Se ti serve aiuto fammi sapere, ciao.


Hello,
If platters do not rotate, very likely PCB is faulty.
With the TTL RS232 interface you cannot communicate via serial with your hdd if the pcb is fried, if pcb is faulty as it seems then you should change it with a good working donor, then replace donor ROM with original one .
If you need help let me know, bye.

_________________
My firmware database:
https://mega.nz/folder/O01DkBRI


Top
 Profile  
 
 Post subject: Re: Seagate ST500DM002 How to Recover?
PostPosted: September 24th, 2016, 5:50 
Offline

Joined: December 5th, 2011, 5:38
Posts: 1741
Location: Verona, Italy
P.S.
Non provare a fare tu questo lavoro se non l'hai mai fatto o non ti senti sicuro, se dovessi danneggiare la ROM non sarà più possibile recuperare i dati.

P.S.
Do not try to make this work if you've never done it before or if you do not feel safe, if you were to damage the ROM then you will not be able to retrieve your data anymore.

_________________
My firmware database:
https://mega.nz/folder/O01DkBRI


Top
 Profile  
 
 Post subject: Re: Seagate ST500DM002 How to Recover?
PostPosted: September 24th, 2016, 16:25 
Offline
User avatar

Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia
A PCB swap plus firmware transfer should cost no more than US$50.

If you can upload a detailed photo of the component side of your PCB, I could help you to test it.

_________________
A backup a day keeps DR away.


Top
 Profile  
 
 Post subject: Re: Seagate ST500DM002 How to Recover?
PostPosted: September 26th, 2016, 5:53 
Offline

Joined: September 22nd, 2016, 3:59
Posts: 3
Location: Italy
michael chiklis wrote:
Ciao,
se i piatti non ruotano, è molto probabile che si sia guastata la PCB.
Con l'interfaccia TTL RS232 non puoi comunicare a livello seriale con l'hdd se la pcb è fritta, se è guasta come sembra bisognerà sostituirla con una donatrice e poi trasferire la ROM originale sulla donatrice.
Se ti serve aiuto fammi sapere, ciao.


Hello,
If platters do not rotate, very likely PCB is faulty.
With the TTL RS232 interface you cannot communicate via serial with your hdd if the pcb is fried, if pcb is faulty as it seems then you should change it with a good working donor, then replace donor ROM with original one .
If you need help let me know, bye.


fzabkar wrote:
A PCB swap plus firmware transfer should cost no more than US$50.

If you can upload a detailed photo of the component side of your PCB, I could help you to test it.


Hi everyone, thanks for your interest!

So I re dismantled the HDD to make you a bit 'of photos, but in them I noticed a component that actually could be dead ... And if I remember correctly that component should be part of the power circuit, right?

Here the picture: https://drive.google.com/open?id=0BwA0N ... FNGZjhveUk

Thanks, Max


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 9 posts ] 

All times are UTC - 5 hours [ DST ]


Who is online

Users browsing this forum: Google [Bot] and 289 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group