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 Post subject: Re: Recover From My Book Duo
PostPosted: September 28th, 2016, 14:07 
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Joined: April 3rd, 2011, 0:19
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Location: Providence, RI
Reading this thread, I can't help but get the sense that we are missing some major detail here.

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 Post subject: Re: Recover From My Book Duo
PostPosted: September 28th, 2016, 19:25 
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Joined: September 8th, 2009, 18:21
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Location: Australia
WD My Book Duo hardware encryption:
http://forum.acelaboratory.com/viewtopic.php?t=8848&p=30771#p30771

Quote:
AES-256 hardware encryption key should be in original NAS board only. So, to decrypt the data you need to use the original key from native NAS.

Another twist ...
http://forum.acelaboratory.com/viewtopi ... 214#p31214

Quote:
The 6TB [MyBook Duo] is the one with the dead enclosure which did not have a user password and doesn't have a key on the drive.

The 4TB [MyBook Duo] has the working enclosure and according to the client had a user password. Both drives are working and both have encryption keys on them.

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 Post subject: Re: Recover From My Book Duo
PostPosted: September 29th, 2016, 5:00 
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Joined: September 23rd, 2015, 9:25
Posts: 47
Location: Italy
Roberto wrote:
Can you please show us the label of the HDDs from my book duo?


attached.


Attachments:
File comment: mybook duo
wd.jpg
wd.jpg [ 471.84 KiB | Viewed 6953 times ]
File comment: hard disk
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red.jpg [ 367.51 KiB | Viewed 6953 times ]
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 Post subject: Re: Recover From My Book Duo
PostPosted: October 1st, 2016, 14:19 
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Joined: March 30th, 2016, 12:29
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Location: Germany
maxisvk wrote:
It's original configured in RAID1 but for a mistake i force reconfigure it (again to RAID1) from WD Utility.

Can you please tell me the exact date of the mistakenly reconfiguration?


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 Post subject: Re: Recover From My Book Duo
PostPosted: October 3rd, 2016, 11:26 
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Joined: September 23rd, 2015, 9:25
Posts: 47
Location: Italy
Roberto wrote:
maxisvk wrote:
It's original configured in RAID1 but for a mistake i force reconfigure it (again to RAID1) from WD Utility.

Can you please tell me the exact date of the mistakenly reconfiguration?


sorry but i don't know exactly, about 2 week ago, why ?


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 Post subject: Re: Recover From My Book Duo
PostPosted: October 3rd, 2016, 16:00 
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Joined: March 30th, 2016, 12:29
Posts: 127
Location: Germany
maxisvk wrote:
sorry but i don't know exactly, about 2 week ago, why ?

This info helps me a lot in checking your encryption system.


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 Post subject: Re: Recover From My Book Duo
PostPosted: October 4th, 2016, 11:34 
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Joined: February 16th, 2016, 21:07
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Location: Boston, USA
The My Book Duo operates using a version of Linux. You might try enabling ssh access then connect to it and see if the data on the disks still looks encrypted or not.

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 Post subject: Re: Recover From My Book Duo
PostPosted: October 5th, 2016, 6:47 
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Joined: September 23rd, 2015, 9:25
Posts: 47
Location: Italy
Roberto wrote:
maxisvk wrote:
sorry but i don't know exactly, about 2 week ago, why ?

This info helps me a lot in checking your encryption system.


ok, maybe i found it, local time: 9 september at 8:00 am ( UTC + 1 )


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 Post subject: Re: Recover From My Book Duo
PostPosted: October 7th, 2016, 13:16 
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Joined: March 30th, 2016, 12:29
Posts: 127
Location: Germany
maxisvk wrote:
ok, maybe i found it, local time: 9 september at 8:00 am ( UTC + 1 )

Thank you for the info... but I have no good news to you....

It seems that your My Book Duo constellation does not use the JMicron encryption chip.
Or maybe it uses a somehow changed version... I don't know.
But I think it's more likely that there is some of the other systems in use, maybe from Initio, PLX or Symwave.

If I'm right.... I cannot help you at the moment... because till now I have only implemented the JMicron system in my software solution.
You could wait till I have the other systems implemented...maybe we could give it another try then.


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