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 Post subject: External HDD electric shock
PostPosted: December 18th, 2016, 10:08 
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Joined: December 18th, 2016, 10:03
Posts: 3
Location: Indonesia
My 4TB Seagate external (2.5 Inch model - USB3) suddenly disconnected itself and gave me a electrical shock when I tried to touch it. Suspect the main USB port. Switched USB port and the problem didn't reappear ATM... Seatools Long Generic scan after 14 hours turned out ok.

Question:
1. Is there any chance of data corruption? Should I copy the files elsewhere?
2. Is there any chance of HW damage caused by USB overload?


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 Post subject: Re: External HDD electric shock
PostPosted: December 18th, 2016, 10:44 
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Joined: May 21st, 2007, 16:10
Posts: 1592
Location: Gothenburg/ Sweden
Regardless of electric shock or not, you shall have a copy of your files in two places.

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 Post subject: Re: External HDD electric shock
PostPosted: December 18th, 2016, 10:53 
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Joined: April 3rd, 2011, 0:19
Posts: 2003
Location: Providence, RI
SlingshotSeven wrote:
Should I copy the files elsewhere?


Absolutely always, even on a perfectly good, brand new HDD. The fact that it's a Seagate means you're running on borrowed time already.

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 Post subject: Re: External HDD electric shock
PostPosted: December 18th, 2016, 11:41 
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Joined: December 8th, 2010, 11:37
Posts: 738
Location: Ottawa, Canada
I would suggest checking your household wiring, to be sure the ground lead is in fact at ground voltage. Check the computer chassis voltage against a known-good ground.

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 Post subject: Re: External HDD electric shock
PostPosted: December 18th, 2016, 14:17 
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Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia
As Larry says, the problem sounds like a disconnected ground.

See this circuit of a typical ATX PSU:
http://www.pavouk.org/hw/atxps.png

If you disconnect the SHIELD wire (at top left corner) from house ground, then the case of the PC will sit at a potential that is half the AC supply due to capacitors C2 and C3. These capacitors have a high impedance, so they will give you a tingle but not a severe shock.

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 Post subject: Re: External HDD electric shock
PostPosted: December 18th, 2016, 20:51 
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Joined: December 18th, 2016, 10:03
Posts: 3
Location: Indonesia
data-medics wrote:
SlingshotSeven wrote:
Should I copy the files elsewhere?


Absolutely always, even on a perfectly good, brand new HDD. The fact that it's a Seagate means you're running on borrowed time already.


Any suggestion for a good 2.5" external HDD? One without the USB board soldered (and locked by AES) to HDD please. I'm still salty against WD for that.


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 Post subject: Re: External HDD electric shock
PostPosted: December 18th, 2016, 21:12 
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Joined: December 8th, 2010, 11:37
Posts: 738
Location: Ottawa, Canada
Buy a WD Black drive and put it in an enclosure with USB 3.0. It will have a USB-SATA bridge board but at least the data won't be encrypted, and you can just remove the drive and connect via SATA if need be. You can also buy external enclosures that connect via USb or eSATA, which would be ideal.

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 Post subject: Re: External HDD electric shock
PostPosted: December 19th, 2016, 5:08 
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Joined: August 15th, 2006, 3:01
Posts: 3522
Location: CDRLabs @ Chandigarh [ India ]
Well ,
I shock is only due to 2 factors .

1 : You were statically charged and you touched the hdd and you got discharged hence the shock
2 : Your earth wire in your house wiring is not ok and if its ok you are using only 2 pin electrical connections to main computer

PS : nothing to do with USB IMHO

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 Post subject: Re: External HDD electric shock
PostPosted: December 19th, 2016, 9:22 
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Joined: December 18th, 2016, 10:03
Posts: 3
Location: Indonesia
Amarbir[CDR-Labs] wrote:
Well ,
I shock is only due to 2 factors .

1 : You were statically charged and you touched the hdd and you got discharged hence the shock
2 : Your earth wire in your house wiring is not ok and if its ok you are using only 2 pin electrical connections to main computer

PS : nothing to do with USB IMHO


That's a relief - I was already planning to disassemble it. So I guess I can rule out USB/Motherboard malfunction?

Also yes, the electrical plugs in my country are 2-pin only. PC plugged into an APC UPS but with a 3-to-2-pin adaptor.


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 Post subject: Re: External HDD electric shock
PostPosted: December 19th, 2016, 12:16 
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Joined: August 15th, 2006, 3:01
Posts: 3522
Location: CDRLabs @ Chandigarh [ India ]
SlingshotSeven wrote:
Amarbir[CDR-Labs] wrote:
Well ,
I shock is only due to 2 factors .

1 : You were statically charged and you touched the hdd and you got discharged hence the shock
2 : Your earth wire in your house wiring is not ok and if its ok you are using only 2 pin electrical connections to main computer

PS : nothing to do with USB IMHO


That's a relief - I was already planning to disassemble it. So I guess I can rule out USB/Motherboard malfunction?

Also yes, the electrical plugs in my country are 2-pin only. PC plugged into an APC UPS but with a 3-to-2-pin adaptor.



Dude ,
Post some real pictures of your setup ,we will help you get this current stuff out of your mind :mrgreen:

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Amarbir S Dhillon , Chandigarh Data Recovery Labs [India]
Logical,Semi Physical And Physical Data Recovery
Website-> http://www.chandigarhdatarecovery.com


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 Post subject: Re: External HDD electric shock
PostPosted: December 19th, 2016, 14:43 
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Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia
SlingshotSeven wrote:
Also yes, the electrical plugs in my country are 2-pin only. PC plugged into an APC UPS but with a 3-to-2-pin adaptor.

Do as Larry suggests -- measure the voltage on the computer's metal case with respect to your building ground. I'm betting that you will find 115VAC.

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