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 Post subject: Hitachi often not spinning up, but when it does all is good
PostPosted: February 5th, 2017, 16:58 
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I have a 2TB Hitachi 5K3000 that has an annoying issue of not always spinning up. No mechanical clicking or anything, it just doesn't spin up. Tried with both 3.3V and 5V supplies, this doesn't seem to make any difference. When the drive spins up, it works just fine for as long as it's not spun down. It's a rather fresh drive (<1000h on) but was cast aside due to this issue.
Anyone encountered this before, and is there a remedy?


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 Post subject: Re: Hitachi often not spinning up, but when it does all is g
PostPosted: February 5th, 2017, 17:10 
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zzattack wrote:
I have a 2TB Hitachi 5K3000 that has an annoying issue of not always spinning up. No mechanical clicking or anything, it just doesn't spin up. Tried with both 3.3V and 5V supplies, ...

AIUI, your drive requires +5V and +12V supplies.

Does the drive sound like it is trying to spin?

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 Post subject: Re: Hitachi often not spinning up, but when it does all is g
PostPosted: February 5th, 2017, 17:39 
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fzabkar wrote:
zzattack wrote:
I have a 2TB Hitachi 5K3000 that has an annoying issue of not always spinning up. No mechanical clicking or anything, it just doesn't spin up. Tried with both 3.3V and 5V supplies, ...

AIUI, your drive requires +5V and +12V supplies.

Does the drive sound like it is trying to spin?

Apologies for the confusion, I meant that I've tried it with a SATA power plug that incorporates the orange wire, as well as with a 'molex to sata power' which lacks this orange wire (so as to force it to use the 5V as opposed to 3.3V).


Yes. I'm not sure that what I'm hearing is supposed to spin at 5400rpm, but when the drive turns on correctly it takes about 3 seconds after plugging in the SATA power before it reaches peak velocity, so to speak. When it doesn't properly turn on, I would say it cuts out at ~2500rpm within 2 seconds. It does not attempt to spin up again, until I replug the power (or reboot).

@Spildit: It's a 2TB HDS5C3020ALA632, not in enclosure.


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 Post subject: Re: Hitachi often not spinning up, but when it does all is g
PostPosted: February 5th, 2017, 17:58 
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I'm not interested in the data. The power is not the issue, I've tried it in a multitude of different setups.
I don't have an identical drive handy, much less one that I'd be willing to use for spare parts. If this is likely a motor issue then I will probably discard the drive, but if this can be tracked down to a bad transistor or possibly an off-the-shelf IC I'd like to replace that.


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 Post subject: Re: Hitachi often not spinning up, but when it does all is g
PostPosted: February 5th, 2017, 18:07 
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If the +12V supply is sagging, then the fans should slow down audibly.

Alternatively, if there is a problem with the PCB, then there may be a way to fudge a "solution", provided that the motor controller uses external current sense resistors. Could we see a photo of the component side?

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 Post subject: Re: Hitachi often not spinning up, but when it does all is g
PostPosted: February 5th, 2017, 18:08 
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I'll open her up.
The 12V is absolutely fine. The same issue exhibited on several top-brand psu's.


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 Post subject: Re: Hitachi often not spinning up, but when it does all is g
PostPosted: February 5th, 2017, 18:13 
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Here's a CCD scan: http://imgur.com/a/9tkvz


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 Post subject: Re: Hitachi often not spinning up, but when it does all is g
PostPosted: February 5th, 2017, 18:53 
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After some better listening, it seems the drive spins down as soon as it starts to seek.


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 Post subject: Re: Hitachi often not spinning up, but when it does all is g
PostPosted: February 5th, 2017, 19:06 
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Spildit wrote:
I remember @maximus did have a problem with one Hitachi that would not spin up / properly start if the compure were to be off for some hours but after a power cycle the drive would work normaly again.

But i bet this is not related, on your case most likely you just have to use apropriated power supply and connector as those 3.5 drives were made to use +5V and +12V as mentioned by @fzabkar ...

It is not the same model drive (mine is 7K300 series, model HDS723020BLA642), and not quite the same issue (mine spins up, but will just click several times and spin down).

But it is a somewhat similar issue. The drive acts like it is not getting full power on startup, and the issue cannot be corrected without power cycle. And the power supply has been completely ruled out. It may or may not be related somehow...

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 Post subject: Re: Hitachi often not spinning up, but when it does all is g
PostPosted: February 6th, 2017, 14:33 
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I couldn't find an external current sense resistor for the spindle motor, so I expect that sensing is done internally. There is an 0.47 ohm sense resistor, but it appears to be for the VCM circuit. The other sense resistor (0.1 ohm) is in the Vcore circuit.

It may be worth checking Vboost. This voltage is used by the high-side MOSFETS in the VCM H-bridge. These MOSFETs are involved in head positioning.

Just FYI, the following device is used in a particular Seagate SCSI drive. It enables the MOSFET to monitor its own current, without the use of a resistor.

NIMD6302R2, ON Semiconductor, Dual N-Channel Self-protected FETs with 1:200 Current Mirror FET, 30V, 5A, SOIC-8, marking N6302:
http://www.mouser.com/catalog/specsheet ... 02r2-d.pdf



SSM3J314T, Toshiba, P-ch MOSFET, -30V, -3.5A, 54mohm RDSon, marking KDU:
https://toshiba.semicon-storage.com/inf ... ?did=10375

SSM3K14T, Toshiba, N-ch MOSFET, 30V, 4A, 39mohm RDSon, marking KDK:
http://www.maoye-smd.com/canshu/pdf/201 ... M3K14T.pdf
http://datasheet.octopart.com/SSM3K14T(TE85L,F)-Toshiba-datasheet-13716475.pdf

MX25U4035, Macronix, Serial Multi I/O (MXSMIO) Flash, 4Mbit, 1.8V:
http://www1.futureelectronics.com/doc/M ... MI-25G.pdf

K4T56163QN-HCE7, Samsung, DDR2-800 5-5-5 SDRAM, 1.8V, 256Mbit, 84FBGA:
http://www.mt-system.ru/sites/default/f ... rev103.pdf


Attachments:
Vcore_Vio_Vboost.jpg
Vcore_Vio_Vboost.jpg [ 620.83 KiB | Viewed 14720 times ]

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 Post subject: Re: Hitachi often not spinning up, but when it does all is g
PostPosted: February 6th, 2017, 14:56 
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Spildit wrote:
5K3000 is a 3.5 3TB drive...

"5K3000" is not a model designator. Instead it refers to a "series".

Hard Disk Drive Specification, Hitachi Ultrastar 5K3000, Hitachi Deskstar 5K3000, 3.5" SATA HDD, Models: HUA5C3030ALA640 HUA5C3020ALA640 HDS5C3030ALA630:
https://www.hgst.com/sites/default/file ... Rev1.1.pdf

Ultrastar 5K3000 Datasheet:
https://www.hgst.com/sites/default/file ... 000_ds.pdf

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 Post subject: Re: Hitachi often not spinning up, but when it does all is g
PostPosted: February 6th, 2017, 20:27 
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Spildit wrote:
On a ideal test one would start by replacing the PCB completly by a compatible one with ROM/NVRam swaping. This would tell us for sure that the problem is (or not) with the PCB to start with.

If the problem is on another place, like spindle or pre-amp/heads then looking for defects on the PCB might be time consuming and pointless...

I have a couple quick questions about swapping the PCB. I do not need detailed answers, simple answers will do.

1) Is is possible to read/write the ROM/NVRam with software tools? Or does it require physical swap?

2) If #1 is possible with software, are there any free tools that can do this?

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 Post subject: Re: Hitachi often not spinning up, but when it does all is g
PostPosted: February 7th, 2017, 19:47 
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Spildit wrote:
To be more correct i don't think that you can WRITE ROM on Hitachi ARM with the majority of the firmware tools but you can take a ROM dump from RAM. At any rate you shouldn't need that.

viewtopic.php?f=1&t=31070&start=20#p215327

If you have a PCB from the same drive with the same FW you really only need to move the NVRam.

And any firmware tool will allow you to read/write to the NVRam.

That is good information to me for the future. In my case I actually have a near perfect match that has a bad head. According the the label they are only one month apart. The drive with the weird issue is JAN 2011, and the bad head is FEB 2011.

But unless there is a free tool that will read and write the NVRam, I am not willing to do any testing. I am actually still using my drive, and money is an issue. I can't afford to kill it. And I am not willing to do any testing with VSCs either, already burned myself out on WD VSC testing. Plus I do not want to hijack this thread. If it would be an easy thing to do then I would have been willing to do the swap just to see if it helped, and reported results. But I think I cannot help more with this thread.

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