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mhp666
 Post subject: Re: Seagate ST2000MD001 2tb hdd shows 3.86gb
PostPosted: January 15th, 2019, 16:08 
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colanco wrote:
You cannot exchange commands because this is not a model with firmware or terminal locked (P/N: 1CH164)

To access the terminal you have to short-circuit the correct points or apply a Virtual Loader.

+1
Could you indicate which cut points to enter the terminal?

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HddDonorMarket
 Post subject: Re: Seagate ST2000MD001 2tb hdd shows 3.86gb
PostPosted: January 22nd, 2019, 8:58 
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Joined: June 16th, 2018, 12:09
Posts: 489
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About customers ST2000DM001 hdd .
Seem 3.86 gb.

I don't have clean room. I gave that HDD to a professional recovery firm.
They say
"There is a very thin starch on upper platter. Cannot see eyes. Only can see with microscope. And after head swap % 90 new head would be die . So possibly % 10 we can recover this hdd."

Oops . Is that true. ? I asked is there no way to partitial recovery. He said ni för Seagate hdd.

I would get back that hdd. I will head swap in my way. I would try to get data from this hdd.

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HddDonorMarket
 Post subject: Re: Seagate ST2000MD001 2tb hdd shows 3.86gb
PostPosted: January 22nd, 2019, 13:36 
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That was a professional recovery firm.
I have tried more head swap before. Some was good attempt. Some not. But Seagate ..... not easy I know.
Customer doesn't want to pay much money. Overseas solution not cheap. Customer won't accept that cost.
I will try my chances. ))) good luck to me. I give myself % 30 to have good result. Customer accept that risk. )))

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drHDD
 Post subject: Re: Seagate ST2000MD001 2tb hdd shows 3.86gb
PostPosted: January 22nd, 2019, 13:56 
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Joined: October 5th, 2015, 18:53
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You even didn't ask for help, how you can tell that overseas solution is not cheap?
Usually It is not cheap if somebody already tried to do something and made case worse. This is for sure.
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Green Slime
 Post subject: Re: Seagate ST2000MD001 2tb hdd shows 3.86gb
PostPosted: January 25th, 2019, 5:00 
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Joined: September 3rd, 2015, 21:04
Posts: 32
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HddDonorMarket wrote:
That was a professional recovery firm.
I have tried more head swap before. Some was good attempt. Some not. But Seagate ..... not easy I know.
Customer doesn't want to pay much money. Overseas solution not cheap. Customer won't accept that cost.
I will try my chances. ))) good luck to me. I give myself % 30 to have good result. Customer accept that risk. )))


You give yourself 30% chance when a data recovery company told you 10% if they tried it (one that can't even do partial seagate recoveries, so only have very basic capabilities) :roll:
You will be lucky to have a 3% chance at getting any data at all :lol:
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jetogill
 Post subject: Re: Seagate ST2000MD001 2tb hdd shows 3.86gb
PostPosted: August 24th, 2019, 20:19 
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Joined: August 24th, 2019, 20:12
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Location: United States
Spildit wrote:
Hope tha the firm that you did use was a reputable one and not some sort of computer repair shop.

A any rate it will be interesting to know the outcome of this !!!

If you decide to go forward with this "recovery" and gamble with client's drives please do come back to this thread and tell us if you did manage to get the data back or at least get the drive to read something !

Also let's see how many sets of heads you will need use for this recovery attempt !!!

Regards and wishing you good luck ....


Goes without saying you shouldn't be opening the client's drives outside a HEPA 100 clean room or laminar flow workbench ... doing so might prevent further recovery attempts by other (more competent) data recovery firms.

Why don't you try for example to send the drive to someone like drHDD for a 2nd opinion ?

memberlist.php?mode=viewprofile&u=31114

He does have a huge amount of experience with head swaps and the price is very cheap as well (in the majority of cases) so you will be far better than attenpting to open yourself a client drive without clean room even more if the drive is un-recoverable by a reputable data recovery firm ...



I hope i'm not violating a rule with reviving a dead thread, but i'm having the same issue talked about here and I saw you mention drHDD, i was thinking of utilizing his (their?) service, but i don't know how to go about reaching them.
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Danilo Souza
 Post subject: Re: Seagate ST2000MD001 2tb hdd shows 3.86gb
PostPosted: April 9th, 2020, 15:37 
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Joined: April 9th, 2020, 15:33
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Location: Brazil
Apparently, I have the same problem described in the topic. No solution but to recover the data with a professional?

Sorry for the images in Portuguese, but the HD is disconnected at this moment, making it impossible to take new prints in English.

Image

Image

Image
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northwind
 Post subject: Re: Seagate ST2000MD001 2tb hdd shows 3.86gb
PostPosted: April 10th, 2020, 4:15 
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Your second image shows the drive as 137GB which suggests maybe a problem with your motherboard (gigabyte bug?), whereas the other two show the drive as 4GB which suggests internal problem (heads or fw corruption).

You need to provide additional information. Does the drive click? Has it ever worked on THAT computer with that motherboard?

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Danilo Souza
 Post subject: Re: Seagate ST2000MD001 2tb hdd shows 3.86gb
PostPosted: April 10th, 2020, 12:07 
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northwind wrote:
Your second image shows the drive as 137GB which suggests maybe a problem with your motherboard (gigabyte bug?), whereas the other two show the drive as 4GB which suggests internal problem (heads or fw corruption).

You need to provide additional information. Does the drive click? Has it ever worked on THAT computer with that motherboard?


As soon as he calls, he gives about 3 clicks in a row very lightly and then stops.

It worked normally before on the same motherboard, the problem started to happen out of nowhere.

Would changing the logic board do anything in this case?
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pcimage
 Post subject: Re: Seagate ST2000MD001 2tb hdd shows 3.86gb
PostPosted: April 10th, 2020, 13:37 
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Joined: November 29th, 2006, 10:08
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Click and spin down = Heads failure.

No DIY fix for this, replacing PCB will not make any difference.

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Danilo Souza
 Post subject: Re: Seagate ST2000MD001 2tb hdd shows 3.86gb
PostPosted: April 10th, 2020, 13:46 
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Joined: April 9th, 2020, 15:33
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Location: Brazil
pcimage wrote:
Click and spin down = Heads failure.

No DIY fix for this, replacing PCB will not make any difference.


The solution for my case, is it just asking some professional to recover the data? Is there no way for me to access this data on HD?
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northwind
 Post subject: Re: Seagate ST2000MD001 2tb hdd shows 3.86gb
PostPosted: April 11th, 2020, 5:25 
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Location: Greece
pcimage wrote:
Click and spin down = Heads failure.

No DIY fix for this, replacing PCB will not make any difference.


+1, heads for sure.

The second image is still strange. It shows s/n, model, fw, wrong capacity (but not 3.86) and no SMART and the drive status as unknown.
Weird.

Danilo Souza wrote:

The solution for my case, is it just asking some professional to recover the data? Is there no way for me to access this data on HD?


Unfortunately no, you can't access the data yourself.

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