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 Post subject: HDN724030ALE640 Spins up and shuts down
PostPosted: December 20th, 2019, 3:58 
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Joined: December 20th, 2019, 2:47
Posts: 6
Location: M83 Station 4
My 3TB HDN724030ALE640 Spins up and shuts down unless re-powered. There are no clicking sounds and it is not recognized. I removed the PCB and checked all of the large ceramic caps and diodes for shorts and the 2 fuses for opens. The only abnormal thing is (holding the connector in the up direction) a ceramic cap to the left, of the bottom of 3 vertical coils on the left side, reading 102 Ω.

So after reading the "see spot run" about checking the basics, can anyone help as to what might be the issue or what to check next. My first post here, be kind.


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 Post subject: Re: HDN724030ALE640 Spins up and shuts down
PostPosted: December 20th, 2019, 5:14 
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Joined: August 18th, 2010, 17:35
Posts: 3669
Location: Massachusetts, USA
Likely the PCB is ok.
The drive spins down likely because of mechanical and/or firmware problem.
When powered on, the drive is designed to attempt to read the firmware stored on the disk. If it fails, it spins down.

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 Post subject: Re: HDN724030ALE640 Spins up and shuts down
PostPosted: December 20th, 2019, 15:17 
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Joined: December 20th, 2019, 2:47
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Location: M83 Station 4
OK, what next then?


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 Post subject: Re: HDN724030ALE640 Spins up and shuts down
PostPosted: December 20th, 2019, 16:46 
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Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia
It looks like the "ROM" has been resoldered. Did you transfer it to a new PCB?

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 Post subject: Re: HDN724030ALE640 Spins up and shuts down
PostPosted: December 20th, 2019, 19:02 
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Joined: December 20th, 2019, 2:47
Posts: 6
Location: M83 Station 4
Please see the photo where it says "File comment: Borrowed from another post here" Not my photo.
fzabkar wrote:
It looks like the "ROM" has been resoldered. Did you transfer it to a new PCB?


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 Post subject: Re: HDN724030ALE640 Spins up and shuts down
PostPosted: December 21st, 2019, 7:50 
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Joined: September 30th, 2005, 7:33
Posts: 849
Alpha Control wrote:
My 3TB HDN724030ALE640 Spins up and shuts down

This happens when the PCB is not the original...


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 Post subject: Re: HDN724030ALE640 Spins up and shuts down
PostPosted: December 21st, 2019, 10:41 
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Joined: December 20th, 2019, 2:47
Posts: 6
Location: M83 Station 4
What are you talking about?
BGman wrote:
Alpha Control wrote:
My 3TB HDN724030ALE640 Spins up and shuts down

This happens when the PCB is not the original...


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 Post subject: Re: HDN724030ALE640 Spins up and shuts down
PostPosted: December 21st, 2019, 15:20 
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Joined: September 8th, 2009, 18:21
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Location: Australia
Alpha Control wrote:
OK, what next then?

I am not aware of any free tools to work with the firmware on your drive, assuming that is the problem.

If it is a head or media fault, then you will need to find a data recovery shop with a cleanroom.

Just FYI ...

The hard drive -- a computer-within-a-computer:
http://www.hddoracle.com/viewtopic.php?f=56&t=2600

newbie info, from and for newbies :) About firmware, SA, etc:
http://forum.hddguru.com/viewtopic.php?f=16&t=6562

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 Post subject: Re: HDN724030ALE640 Spins up and shuts down
PostPosted: December 22nd, 2019, 12:55 
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Joined: September 30th, 2005, 7:33
Posts: 849
On Hitachi drives there exist a module called NVRAM both in the flash chip on the PCB and on the platters. NVRAM is unique for each drive (includes the serial number) and if the two copies are different the drive spins down and reports an error. Otherwise it will try to read modules from the SA, keep spinning the platters...


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 Post subject: Re: HDN724030ALE640 Spins up and shuts down
PostPosted: December 23rd, 2019, 9:43 
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Joined: September 12th, 2018, 4:38
Posts: 24
On ARM Hitachi drives, like this one, there is no NVRAM copy on the platters.


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 Post subject: Re: HDN724030ALE640 Spins up and shuts down
PostPosted: December 23rd, 2019, 17:30 
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Joined: October 3rd, 2005, 0:40
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Location: Hungary
i would argue with the last 2 comments...

to the OP, i too think it is not a pcb problem, most probably heads related.

pepe

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 Post subject: Re: HDN724030ALE640 Spins up and shuts down
PostPosted: December 23rd, 2019, 18:39 
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pepe wrote:
i would argue with the last 2 comments...

So, let's see your arguments.

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 Post subject: Re: HDN724030ALE640 Spins up and shuts down
PostPosted: December 23rd, 2019, 21:04 
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Joined: October 3rd, 2005, 0:40
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Location: Hungary
those statements are not true imo.

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 Post subject: Re: HDN724030ALE640 Spins up and shuts down
PostPosted: December 24th, 2019, 0:48 
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Joined: December 20th, 2019, 2:47
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Location: M83 Station 4
So I've learned that it could be the PCB NVRAM or it isn't or the heads or platters. I am lost.
I guess a simpler way is, how do I force the drive to spin up and make a copy of it, be done with it or repair it? Be it software that is available or other. No fighting please...


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 Post subject: Re: HDN724030ALE640 Spins up and shuts down
PostPosted: December 24th, 2019, 3:37 
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Joined: September 30th, 2005, 7:33
Posts: 849
HGST wrote:
On ARM Hitachi drives, like this one, there is no NVRAM copy on the platters.

Maybe, but still has a SN to be compared....


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 Post subject: Re: HDN724030ALE640 Spins up and shuts down
PostPosted: December 24th, 2019, 3:39 
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Joined: September 30th, 2005, 7:33
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pepe wrote:
i would argue with the last 2 comments...

No need to.
We all know that you are the greatest!!!


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 Post subject: Re: HDN724030ALE640 Spins up and shuts down
PostPosted: December 24th, 2019, 14:49 
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Joined: October 3rd, 2005, 0:40
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Location: Hungary
i argue with that too :D

sorry, i couldn't stand it
pepe

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 Post subject: Re: HDN724030ALE640 Spins up and shuts down
PostPosted: December 24th, 2019, 15:50 
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Joined: September 8th, 2009, 18:21
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HGST wrote:
On ARM Hitachi drives, like this one, there is no NVRAM copy on the platters.

Since there is someone who is prepared to disagree with you, but who declines to elaborate, I just wish to make one observation.

I have observed that many drives have areas in the SA which are not accessible by reading specific firmware modules. These areas often contain remnants of "work" which was not wiped. I have also noticed that firmware modules often have such remnants in the "slack space" at the end of the module.

For example, the Samsung/Seagate ST1000LM024 MOVLY001 SA module consists of two code sections whose offset and size are defined in the module's header. However, there is a FIPS block just after the end of the second section. This is replicated in several resource dumps. Spildit and I have confirmed that truncating the MOVLY001 module at the end of the second section (by editing the module's size in the FIT) still enables the drive to function normally.

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 Post subject: Re: HDN724030ALE640 Spins up and shuts down
PostPosted: December 26th, 2019, 8:44 
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Joined: September 12th, 2018, 4:38
Posts: 24
When I did my research on this drives I made a full dump of SA and indeed there is a copy of NVRAM there. I never look for it so my bad. I have one copy at 3F0015385 and another one (before firmware update) at 3F0016BF2.
And yes fzabkar there are modules that are not listed in USAG and open list. They usually do not have any headers.
Unfortunately I don't remember what caused this drives to spin down after boot. In majority of cases if there is an error the drive does not "post" and keeps spinning.
My advice would be to create a loader using similar drive with the same firmware, try to read SA and go from there.


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 Post subject: Re: HDN724030ALE640 Spins up and shuts down
PostPosted: December 26th, 2019, 9:56 
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Joined: September 26th, 2016, 4:26
Posts: 125
Location: Russia
Add my five cents to the piggy bank...
The described symptoms are similar to the consequences of an unsuccessful firmware update on HGST drives, when some of the new modules do not correspond to the old ones. Hard makes several attempts to read the service area. Several characteristic sounds of reading from the platters are heard, after which the engine stops.
In all my cases, when the heads were defective, the engine did not stop.
NVRAM on these disks is absent both in ROM and on platters.
Is the PCB without a hermo identified in the system?


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