I'm getting a hard drive tomorrow where the Seagate 1tb drive was being cloned to an SSD but this failed and now the Seagate is only showing 32mb in Windows and also in the BIOS. It also shows as 32mb in Linux.
I've seen you can recover the full capacity but is there a way of doing this without losing the user data? DR is not the main part of my business and I only have software tools like HDDSuperClone Pro, DMDE, GetDataBack, etc.
I don't know the exact model yet or what software was being used to clone the drive.
Any help greatly appreciated..

GigaByte BIOS bug results in loss of 1TB capacity:
http://www.hddoracle.com/viewtopic.php?f=59&t=150

You can tell your customer that no data recovery is necessary, just HDAT2, HDD Capacity Restore Tool or SeaTools for DOS.

If you do decide to bill them for a data recovery, let them know the cause, otherwise the problem will happen again.

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A backup a day keeps DR away.

Thanks very much. I'll give it a go.

HDAT2 and SeaTools for DOS don't find any hard drives at all when I boot from a usb pen. (There is an SSD for my OS, a data drive and the Seagate Drive attached).
I'll give HDD Capacity Restore Tool a go.

Before I do, none of these tools will wipe the user data? I don't want to make things worse..

Seems HDD Capacity Restore doesn't work with 64bit versions of Windows.

try hdat2 for dos, but first set sata to ata mode (not ahci)

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data recovery Poland

Victoria, last version can do that also on 64 bit system
https://hdd.by/victoria/

Download link is on bottom of the page

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My firmware database:
https://mega.nz/folder/O01DkBRI

To restore HPA via Victoria must be in PIO mode.
Also I suspect physical damage.

Those tools may need to see an IDE drive. Try configuring the SATA controller for IDE compatibility/legacy mode, or whatever it is called in BIOS.

Removing a HPA does not touch the data.

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A backup a day keeps DR away.

Finally got it done. I used AtaTool which removed the HPA and I then used DMDE to recover all the user data as the drive was reporting as not being formatted. Seem to have got everything.
The drive had been to 2 other IT businesses who couldn't do the job so I'm feeling quite chuffed with myself..

not much for being chuffed about, you got good advice here which helped you to solve the problem. I would just say thank you to all who helped...

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Adatmentés - Data recovery

Of course. I thought I had thanked everybody. Apologies....
I meant I was chuffed that I able to get the job done when 2 other repair businesses couldn't fix the problem.

About 600gb of data recovered. Mainly photos and videos..

Good grief. :o

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A backup a day keeps DR away.

good job