I have hards model "ST500DM002 and ST1000DL002" that when i connect these to pc3000 only BSY is ON and CTRL+Z doesn't work in seagate utility .i wait one houre or more for ready state but unfortunately only BSY is on continous and CTRL+Z doesn't work.Too many hards from these models are brought with common problem for recovery and repair.
when i switch power off and on ST500DM002,i see almost following terminal log :

Boot 0x10M
Spin Up[0x00000000][0x0000B67C][0x0000BA10]
Trans.

Rst 0x10M
MC Internal LPC Process
Spin Up
(P) SATA Reset

MediaPartition:

Host LBA Length Disc LBA Length Start Cyl Head
Media Partition 00000000 0099DAD8 00000000 00133B5B 00000000 00000000
MC 00000000 00989980 00000000 00131330 00000000 00000000
MSP 00996860 00000A68 00132D0C 0000014D 000007D4 00000001
User Partition 0099DAD8 00133B5B 000007C9 00000001

MCMainPOR: Start:
Check MCMT Version: Current
MCMainPOR: Non-Init Case
MC Seg Disc and Cache Nodes: 060DBEBC 060DA1A8
Seg Write Preamble VBM start: 00000D3C end: 00000D63
Footer - start: 00000D65 end: 00000D8C
Seg Read Preamble VBM - start: 00000D8E end: 00000DB5
Footer - start: 00000DB7 end: 00000DDE
Reconstruction: MCMT Reconstruction Start
Max number of MC segments 22E0
Nonvolatile MCMT sequence number 000763C7
[RSRS] 14F5 DiscLba 000B75FC RW_RTL FFFFFFFF
Reconstruction: Completed 1:
LED:000000BD FAddr:00009E13

and so when i switch power on and off ST1000DL002, i see following log terminal:

Rst 0x20M
MC Internal LPC Process
(P) SATA Reset

User Data Base 00991088

MCMainPOR: Start:
Check MCMT Version: Current
MCMainPOR: Non-Init Case
MC Seg Disc and Cache Nodes: 4011A624 40118734
Seg Write Preamble VBM start: 000010A7 end: 000010CE
Footer - start: 000010D0 end: 000010F7
Seg Read Preamble VBM - start: 000010F9 end: 00001120
Footer - start: 00001122 end: 00001149
Reconstruction: MCMT Reconstruction Start
Max number of MC segments 22E0
Nonvolatile MCMT sequence number 0001EC90
[RSRS] 172E
ProcessRWError -Read- at LBA 000CADBB Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 000CADBB!

[SW] 0002
Reconstruction: EXCEPTION: Seg Read Fail: Status = 0000
Continuing after error
ReadFooters (Forward): Segment 172F StartLBA 00656DA0 Starting Footer LBA 00657110
SeqNum 0001EC92 TotalUserBlocks 0328
Reconstruction: EXCEPTION: Segment Overall Sequence Number Mismatch, No Valid Footer 0001EC92 5D33DD33
Reconstruction: ProcessIncompletelyWrittenSegment
Reconstruction: ProcInCmptSeg: OverlapDetected: With previous Add/Rem
Reconstruction: Last Chance
Rst 0x20M
MC Internal LPC Process
LED:000000BD FAddr:00007E05

what do u think about it?please help me

Seems like problems working with the SA.

Any funny sounds?

What is the history on the drive? What does the owner think happen?

_________________
Hard Disk Drive (HDD), Solid State Drive (SSD, SATA, NVMe, etc), USB Flash Drive and RAID Data Recovery Specialist in Massachusetts

I have too many hards with this porblems

_________________
Hard Disk Drive (HDD), Solid State Drive (SSD, SATA, NVMe, etc), USB Flash Drive and RAID Data Recovery Specialist in Massachusetts

Have you ruled out bad head/s on any of them, if you have many with this problem?

_________________
Death is nothing, but to live defeated and inglorious is to die daily.
Data Recovery Cape Town

yes .i think this porblem isn't related to head

rms610,
Hello,

ST500DM002
FW: CC43 , No terminal access, after continue Ctl Z
Drive Spins ,no noise , looks FW issue but cant get terminal access

Boot 0x40M
SpinUp
Trans
Rst 0x40M Thermistor Temp 0021
Retry delay
Retry delay
DOS:0 Scan Unit
LD:
PP:
LED:0x000000EE FAddr:0x003211FC

Any Solutions ?
Let me know
Alex