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M041633n
 Post subject: ST1000LM037-1RC172 Showing all data but cannot copy!
PostPosted: June 24th, 2024, 13:02 
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Joined: January 16th, 2024, 6:53
Posts: 165
Location: Chennai
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This is another hdd which is showing all the data but cannot copy the data to another drive too slow and the explorer.exe hangs while copying!
Thank you!
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Lardman
 Post subject: Re: ST1000LM037-1RC172 Showing all data but cannot copy!
PostPosted: June 24th, 2024, 13:27 
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Joined: November 7th, 2020, 5:31
Posts: 1305
Location: United Kingdom
If you're trying to do this commercially you need to find a local partner to take the drives you can't manage. Basic stuff like this can be dealt with by cloning or imaging a drive and then recovering data from that. Have a look at tools like hddsuperclone or ddrescue if you want free solutions, but copying data from a failing drive is slow even with professional tools because the drive is failing.

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M041633n
 Post subject: Re: ST1000LM037-1RC172 Showing all data but cannot copy!
PostPosted: June 25th, 2024, 0:41 
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Joined: January 16th, 2024, 6:53
Posts: 165
Location: Chennai
Thank you! First of all

While imaging it stops with retries for about 5 hours. What should I do? Btw I'm imaging with ufs explorer pro 10.5. 10.5GB imaged after that the disk is only spinning and no read activity. Here's an image for your reference :wink:

Image
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pepe
 Post subject: Re: ST1000LM037-1RC172 Showing all data but cannot copy!
PostPosted: June 25th, 2024, 1:39 
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Joined: October 3rd, 2005, 0:40
Posts: 4779
Location: Hungary
:( :roll:

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M041633n
 Post subject: Re: ST1000LM037-1RC172 Showing all data but cannot copy!
PostPosted: June 25th, 2024, 1:45 
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Joined: January 16th, 2024, 6:53
Posts: 165
Location: Chennai
What I've to do now?? OK booting and imaging with hddsuperclone now! Any ideas, suggestions, fixes are welcome! :)
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Lukas
 Post subject: Re: ST1000LM037-1RC172 Showing all data but cannot copy!
PostPosted: June 25th, 2024, 2:47 
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Joined: July 10th, 2022, 15:11
Posts: 146
Location: Poland
Each thread you create concerns a similar problem with the device - degradation in general terms.
Remember that pure software solutions will not work, you need solutions that provide greater control over the disk.

It's as if we were trying to repair the processor using stress tests.

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M041633n
 Post subject: Re: ST1000LM037-1RC172 Showing all data but cannot copy!
PostPosted: June 25th, 2024, 3:00 
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Joined: January 16th, 2024, 6:53
Posts: 165
Location: Chennai
So what should we do now?? :shock:
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Lukas
 Post subject: Re: ST1000LM037-1RC172 Showing all data but cannot copy!
PostPosted: June 25th, 2024, 3:11 
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Joined: July 10th, 2022, 15:11
Posts: 146
Location: Poland
If you want to introduce data recovery services in your company, you need to purchase three things:
Many devices for learning (so that, as here, you should not work on customer devices, because in this way you may cause further degradation or damage and later make it impossible to recover data even in a professional company), tools that will allow you to work on the software and hardware side, and knowledge how to use them. With emphasis on the third one.

You must know that this type of work is not about clicking the "next" button, solving a single case may take from a few minutes to many months.
Sometimes you need to run parallel tests on healthy devices to check their behavior towards what you want to do...

If something goes wrong with your computer repair, you just go out and buy a new computer.
The data is a bit different.

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M041633n
 Post subject: Re: ST1000LM037-1RC172 Showing all data but cannot copy!
PostPosted: June 25th, 2024, 3:38 
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Joined: January 16th, 2024, 6:53
Posts: 165
Location: Chennai
Please help me!

Any wd terminal commands??
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M041633n
 Post subject: Re: ST1000LM037-1RC172 Showing all data but cannot copy!
PostPosted: June 27th, 2024, 9:15 
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Joined: January 16th, 2024, 6:53
Posts: 165
Location: Chennai
This device has a locked diagnostic port! Any way to unlock it by shorting the test points (I dunno where it is)on the pcb. And extract data from it by f3 commands ??
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pepe
 Post subject: Re: ST1000LM037-1RC172 Showing all data but cannot copy!
PostPosted: June 27th, 2024, 9:24 
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Joined: October 3rd, 2005, 0:40
Posts: 4779
Location: Hungary
no.


pepe

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M041633n
 Post subject: Re: ST1000LM037-1RC172 Showing all data but cannot copy!
PostPosted: June 27th, 2024, 11:32 
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Joined: January 16th, 2024, 6:53
Posts: 165
Location: Chennai
Can you explain me more deeper??
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pepe
 Post subject: Re: ST1000LM037-1RC172 Showing all data but cannot copy!
PostPosted: June 27th, 2024, 13:39 
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Joined: October 3rd, 2005, 0:40
Posts: 4779
Location: Hungary
No. As Lukas said, do your homework if you want to recover client drives. Any explanation would be pointless, you clearly have no idea what's going on and you would ask 10 more questions if we answer one. Unlocking these requires one of 2 things:
- deep knowledge of firmware and how to hack it
- some paid tool if you lack the first one.
But terminal would not help you to read the data anyway, it would be way too slow and pointless.
Sorry.

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M041633n
 Post subject: Re: ST1000LM037-1RC172 Showing all data but cannot copy!
PostPosted: June 28th, 2024, 7:44 
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Joined: January 16th, 2024, 6:53
Posts: 165
Location: Chennai
I was imaging this drive with Salvation Data DRS after 4GB of imaging this drive disconnected from the software. When I physically disconnected and plugged back the hdd it didn't detect anything why?? Please help! I'm in need of the data. The terminal log window shows this

Image
image facebook
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skinbob
 Post subject: Re: ST1000LM037-1RC172 Showing all data but cannot copy!
PostPosted: June 28th, 2024, 8:05 
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Joined: November 3rd, 2023, 7:57
Posts: 50
Location: United Kingdom
It's probably died, the best practice would of been to try and fix the underlying issue or stabilize the drive before imaging. But as that has not been done its more than likely degraded the drive during imaging and is now dead.

You really need someone who knows what they are doing, software alone is not the answer to working with these drives.
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M041633n
 Post subject: Re: ST1000LM037-1RC172 Showing all data but cannot copy!
PostPosted: June 28th, 2024, 8:07 
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Joined: January 16th, 2024, 6:53
Posts: 165
Location: Chennai
Code:
FTU
TCC:0026:0034 EMCDataErr:0000001C

PrgF
(P)▒SATA▒Reset

RAW▒OFF
▒PASS
▒SIM▒FileFD=FC3B3348▒ErrorCode=43160080▒DiscLBA=0000000000014D83▒Duration=0000049A▒ms
     Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB79F3B▒CHS:▒0000DBB2.01.0129
PrgF!

DSC PASS
        Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB79F3D▒CHS:▒0000DBB2.01.012B
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7A007▒CHS:▒0000DBB3.01.0069
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7A0D9▒CHS:▒0000DBB3.01.013D
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7A1AB▒CHS:▒0000DBB4.01.0085
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7A27D▒CHS:▒0000DBB4.01.0159
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7A34F▒CHS:▒0000DBB5.01.00A1
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7A421▒CHS:▒0000DBB5.01.0175
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7A4F3▒CHS:▒0000DBB6.01.00BD
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7A5C5▒CHS:▒0000DBB7.01.0005
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7A697▒CHS:▒0000DBB7.01.00D9
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7A769▒CHS:▒0000DBB8.01.0021
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7A83B▒CHS:▒0000DBB8.01.00F5
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7A90D▒CHS:▒0000DBB9.01.003D
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7A9DF▒CHS:▒0000DBB9.01.0111
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7AAB1▒CHS:▒0000DBBA.01.0059
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7AB83▒CHS:▒0000DBBA.01.012D
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7A00A▒CHS:▒0000DBB3.01.006C
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7A0DC▒CHS:▒0000DBB3.01.0140
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7A1AE▒CHS:▒0000DBB4.01.0088
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7A280▒CHS:▒0000DBB4.01.015C
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7A352▒CHS:▒0000DBB5.01.00A4
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7A424▒CHS:▒0000DBB5.01.0178
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7A4F6▒CHS:▒0000DBB6.01.00C0
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7A5C8▒CHS:▒0000DBB7.01.0008
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7A69A▒CHS:▒0000DBB7.01.00DC
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7A76C▒CHS:▒0000DBB8.01.0024
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7A83E▒CHS:▒0000DBB8.01.00F8
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7A910▒CHS:▒0000DBB9.01.0040
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7A9E2▒CHS:▒0000DBB9.01.0114
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7AAB4▒CHS:▒0000DBBA.01.005C
PrgF!

Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒000EB7AB86▒CHS:▒0000DBBA.01.0130
PrgF!

▒SIM▒FileFD=FC3B3348▒ErrorCode=43160080▒DiscLBA=0000000000014D83▒Duration=0000049A▒ms
▒2nd▒MCMT▒sim▒err
▒2nd▒MCMT▒verify▒fail
▒WriteMCMTSecondary:▒EXCEPTION:▒MCTP▒Write▒Fail▒
Starting▒LBA▒of▒RW▒Request=0002E6A985▒▒Length=00000302
ProcessRWError▒-Read-▒▒▒at▒LBA▒0002E6A986▒▒Sense▒Code=43160080
                                                              Out:▒
InitiateMarkPendingReallocateRequest▒for▒disc_lba:▒0002E6A986▒CHS:▒000148B5.01.0001
LED:0x000000BD FAddr:0x000074A2

PrgF
LED:0x000000BD FAddr:0x000074A2

LED:0x000000BD FAddr:0x000074A2

LED:0x000000BD FAddr:0x000074A2

LED:0x000000BD FAddr:0x000074A2

LED:0x000000BD FAddr:0x000074A2

LED:0x000000BD FAddr:0x000074A2

LED:0x000000BD FAddr:0x000074A2

LED:0x000000BD FAddr:0x000074A2



now its showing this!
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northwind
 Post subject: Re: ST1000LM037-1RC172 Showing all data but cannot copy!
PostPosted: July 1st, 2024, 3:23 
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Joined: January 28th, 2009, 10:54
Posts: 3549
Location: Greece
Your drive has a problem with the Media Cache table.
Other than that, I couldn't help but quote IT Crowd when I saw this:

M041633n wrote:
I was imaging this drive with Salvation Data DRS


"Excuse me, are you from the past?"

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pepe
 Post subject: Re: ST1000LM037-1RC172 Showing all data but cannot copy!
PostPosted: July 1st, 2024, 7:30 
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Joined: October 3rd, 2005, 0:40
Posts: 4779
Location: Hungary
Thank you Dmitris, they are awesome, haven't seen them before... hm, i must have come from the past then... :oops:

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labtech
 Post subject: Re: ST1000LM037-1RC172 Showing all data but cannot copy!
PostPosted: July 1st, 2024, 9:11 
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Joined: August 18th, 2010, 17:35
Posts: 3669
Location: Massachusetts, USA
M041633n wrote:
So what should we do now?? :shock:

You need to partner with a data recovery specialist. Once they recover the data successfully, get the drive back and put it away for 2 months once the customer has a had a chance to get their data from you, make backups, etc.

In the meantime, buy some better data recovery tools (though it has its quirks, MRT is probably most affordable), learn from manuals and youtube videos, then practice recovering files from those old failed drive that you have from old customers.

If you don't learn and practice, you will not make good progress, you will develop bad dangerous habits, along with bad reviews/reputation for your business, and constantly endanger people's data by damaging the drives further. This is just like every other high tech profession, where theoretical and practical skills have to be developed, ideally via professional training.

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M041633n
 Post subject: Re: ST1000LM037-1RC172 Showing all data but cannot copy!
PostPosted: July 2nd, 2024, 12:58 
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Joined: January 16th, 2024, 6:53
Posts: 165
Location: Chennai
Yeah! That's what I'm going to do now! I have a contact who has pc3000 in my city! Who has experiences! And also I will learn too and I'm learning. Right now I've recovered and refurbished two hard drives and they're working well in my case one copies and stops copies and stops but fully copies everything but lil bit stops and copies with good health another one is my desktops hdd which in turn perfectly fine after seagate f3's erase command in terminal
And it's running windows 7 ultimate x64 to use for my business purpose I thought of recovering the data but anyway I don't want the data now so I thought erasing the data. The data's are almost 10 years old. Thank You! But please help everyone. I need to recover the data!
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