I have tried to recover data from this device with VNR, but the ID is not found in the database and support tells me that it is an incorrect ID.

The pinout is known and I have verified that it is correct, I don't know what the problem is. Help please

Chip Genius

Description: [I:]Dispositivo de almacenamiento USB(2267 PRAM)
Device Type: Mass Storage Device

Protocal Version: USB 2.00
Current Speed: High Speed
Max Current: 50mA

USB Device ID: VID = 13FE PID = 3E00

Device Name: 2267 PRAM
Device Revision: 0110

Product Model: 2267 PRAM
Product Revision: 1.00

Controller Vendor: Phison
Controller Part-Number: PS2251-67(PS2267) - F/W 01.01.10 [2011-11-26]
Flash ID code: 98DE9092 - Toshiba [SLC]

Have you confirmed that the id is being transmitted to the VNR by monitoring the ID routine connection with your LA ?

Do you have a scan with the coating removed and I'll check my layouts to see if it's one I can confirm for you - what did your layout come from?

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Data Recovery Services in the UK.
https://www.usbrecovery.co.uk/

Yes, ID is wrong and this is problem with voltage. Some times can by fixed sending a special commands to chip before read and this commands can be few. You can do that in Flash Extractor, more information you can find on FE forum.
One of topic:
http://flash-extractor.com/forum/viewtopic.php?t=10641
More info about this problem and how fix
http://flash-extractor.com/forum/viewtopic.php?t=10904

It's never work for me. IMHO its internal problem with memory crystal.

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Flash Killer - everyday new resources (pinout, XOR, ECC,config) for flash devices