View topic - NiB Easystore drive with very high g-sensor counter value?

Main » Forums home » Conventional hard drives

All times are UTC - 5 hours [ DST ]

NiB Easystore drive with very high g-sensor counter value?

Page 1 of 2

[ 28 posts ]

Go to page 1, 2 Next

Previous topic | Next topic

Author

Message

NeVs

Post subject: NiB Easystore drive with very high g-sensor counter value?

Posted: August 2nd, 2025, 17:28

Joined: August 2nd, 2025, 17:19
Posts: 11
Location: Texas

Just bought a NiB Easystore drive. Victoria shows its g-sensor shock counter is 12,189,886... This doesn't seem possible. It keeps going up du ring my burnin, perhaps victoria is misinterpreting the attribute?

CrystalDiskInfo and HDDScan don't show this attribute in SMART info and do not r4eturn any attributes with a value even close to this. Is there something else I can check, is this a red herring, keep it, exchange it?

At 13,631,698 now.

Top

fzabkar

Post subject: Re: NiB Easystore drive with very high g-sensor counter valu

Posted: August 2nd, 2025, 17:55

Joined: September 8th, 2009, 18:21
Posts: 17230
Location: Australia

Show us CrystalDiskInfo's SMART report.

13,631,698 = 0x00D000D2 -> 0x00D0 / 0x00D2 = 208 / 210 (decimal)

The attribute is best viewed in hexadecimal. You can now see that it consists of two 16-bit values.

_________________
A backup a day keeps DR away.

Top

NeVs

Post subject: Re: NiB Easystore drive with very high g-sensor counter valu

Posted: August 2nd, 2025, 19:26

Joined: August 2nd, 2025, 17:19
Posts: 11
Location: Texas

fzabkar wrote:

Crystal disk screenshot attached. Victoria shock count now at 21,627,215

Attachments:

crystaldisk.jpg [ 106.71 KiB | Viewed 1835 times ]

Top

fzabkar

Post subject: Re: NiB Easystore drive with very high g-sensor counter valu

Posted: August 2nd, 2025, 19:41

Joined: September 8th, 2009, 18:21
Posts: 17230
Location: Australia

21 627 215 = 0x014A014F -> 0x014A / 0x014F

I don't see this attribute in your CDI screenshot. It must be off-screen, at the bottom.

Show us your Victoria screenshot.

_________________
A backup a day keeps DR away.

Top

NeVs

Post subject: Re: NiB Easystore drive with very high g-sensor counter valu

Posted: August 2nd, 2025, 20:21

Joined: August 2nd, 2025, 17:19
Posts: 11
Location: Texas

fzabkar wrote:

21 627 215 = 0x014A014F -> 0x014A / 0x014F

I don't see this attribute in your CDI screenshot. It must be off-screen, at the bottom.

Show us your Victoria screenshot.

Nope, UltraDMA CRC Error Count is the last attribute listed in CrystalDiskInfo.

Attachments:

victoria.jpg [ 137.66 KiB | Viewed 1830 times ]

Top

fzabkar

Post subject: Re: NiB Easystore drive with very high g-sensor counter valu

Posted: August 2nd, 2025, 23:22

Joined: September 8th, 2009, 18:21
Posts: 17230
Location: Australia

It seems that CrystalDiskInfo and HDDScan may have a bug.

Victoria shows attributes 82, 189, 191. In hexadecimal these are 0x52, 0xBD, 0xBF. CrystalDiskInfo shows 0x47 and 0x5A. That's 71 and 90.

It may be that 191 is something other than a G-sensor Shock Counter. That's because there is no standard that governs the naming of SMART attributes.

These are those other attributes with large decimal values. The numbers are are a lot less scary in decimal. I doubt very much that attribute 248 is Remaining Life Percentage (0xF = 15).

You can capture the raw SMART data with CrystalDiskInfo.

_________________
A backup a day keeps DR away.

Top

NeVs

Post subject: Re: NiB Easystore drive with very high g-sensor counter valu

Posted: August 3rd, 2025, 6:58

Joined: August 2nd, 2025, 17:19
Posts: 11
Location: Texas

Code:

----------------------------------------------------------------------------
----------------------------------------------------------------------------
 (03) WDC WD200EDGZ-11B9PA0
----------------------------------------------------------------------------
       Enclosure : WD easystore 264D USB Device (V=1058, P=264D, sa1)
           Model : WDC WD200EDGZ-11B9PA0
        Firmware : 85.00A85
   Serial Number : ********
       Disk Size : 20000.5 GB (8.4/137.4/20000.5/20000.5)
     Buffer Size : Unknown
     Queue Depth : 32
    # of Sectors : 39063650304
   Rotation Rate : 7200 RPM
       Interface : USB (Serial ATA)
   Major Version : ACS-5
   Minor Version : ----
   Transfer Mode : SATA/600 | SATA/600
  Power On Hours : 18 hours
  Power On Count : 4 count
     Temperature : 49 C (120 F)
   Health Status : Good
        Features : S.M.A.R.T., APM, NCQ, Streaming, GPL
       APM Level : 00FEh [OFF]
       AAM Level : ----
    Drive Letter : 

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 100 100 __1 000000000000 Read Error Rate
02 100 100 __0 000000000000 Throughput Performance
03 _96 _96 __1 0007000000E7 Spin-Up Time
04 100 100 __0 000000000004 Start/Stop Count
05 100 100 __1 000000000000 Reallocated Sectors Count
07 100 100 __0 000000000000 Seek Error Rate
08 100 100 __0 000000000000 Seek Time Performance
09 100 100 __0 000000000012 Power-On Hours
0A 100 100 __0 000000000000 Spin Retry Count
0C 100 100 __0 000000000004 Power Cycle Count
16 100 100 _25 000000640064 Current Helium Level
47 100 100 __1 000000000000 Vendor Specific
5A 100 100 __1 FFFF00000000 Vendor Specific
C0 100 100 __0 000000000005 Power-off Retract Count
C1 100 100 __0 000000000005 Load/Unload Cycle Count
C2 _26 _26 __0 003700180031 Temperature
C4 100 100 __0 000000000000 Reallocation Event Count
C5 100 100 __0 000000000000 Current Pending Sector Count
C6 100 100 __0 000000000000 Uncorrectable Sector Count
C7 100 100 __0 000000000000 UltraDMA CRC Error Count

-- IDENTIFY_DEVICE ---------------------------------------------------------
        0    1    2    3    4    5    6    7    8    9
000: 045A 3FFF C837 0010 0000 0000 003F 0000 0000 0000  .Z?..7.......?......
010: FFFF FFFF FFFF FFFF FFFF FFFF FFFF FFFF FFFF FFFF  ....................
020: 0003 0000 0038 3835 2E30 3041 3835 5744 4320 5744  .....885.00A85WDC WD
030: 3230 3045 4447 5A2D 3131 4239 5041 3020 2020 2020  200EDGZ-11B9PA0     
040: 2020 2020 2020 2020 2020 2020 2020 8010 4001 2F00                ..@./.
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 7900  @.......?....?....y.
060: FFFF 0FFF 0000 0407 0003 0078 0078 0078 0078 0D18  ...........x.x.x.x..
070: 0000 0000 0000 0000 0000 001F 970E 0176 1CDE 0400  ...............v....
080: 1FFC 0000 746B 7D69 4773 7469 BC41 4773 007F 83CA  ....tk}iGsti.AGs....
090: 8001 00FE FFFE 0000 0000 0008 00CA 00F9 2710 0000  ................'...
100: 0000 1860 0009 0000 00CA 0000 6003 5A87 5000 CCA4  ...`........`.Z.P...
110: 12C5 DCCD 0000 0000 0000 0000 0000 0000 0000 40DC  ..................@.
120: 40DC 0000 0000 0000 0000 0000 0000 0000 0021 000B  @................!..
130: 0000 0000 0000 0000 0000 0000 C000 0800 0000 0000  ....................
140: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000  ....................
150: 0000 0009 5757 0000 0000 0000 0000 4358 4533 3630  ....WW........CXE360
160: 0000 0000 0000 0000 0000 0000 0000 0000 0002 0000  ....................
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000  ....................
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000  ....................
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000  ....................
200: 0000 0000 0000 0000 0000 0000 003D 0000 0000 4000  .............=....@.
210: 0000 0000 0000 0000 0000 0000 0000 1C20 0000 0000  ............... ....
220: 0000 0000 17FF 0000 0000 0000 0000 0000 0000 0000  ....................
230: 0000 1860 0009 0000 0008 0000 0000 0000 0000 0000  ...`................
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000  ....................
250: 0000 0000 0000 0000 0000 9CA5                      ............

-- SMART_READ_DATA ---------------------------------------------------------
     +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 0B 00 64 64 00 00 00 00 00 00 00 02 04  .....dd.........
010: 00 64 64 00 00 00 00 00 00 00 03 07 00 60 60 E7  .dd..........``.
020: 00 00 00 07 00 00 04 12 00 64 64 04 00 00 00 00  .........dd.....
030: 00 00 05 33 00 64 64 00 00 00 00 00 00 00 07 0A  ...3.dd.........
040: 00 64 64 00 00 00 00 00 00 00 08 04 00 64 64 00  .dd..........dd.
050: 00 00 00 00 00 00 09 12 00 64 64 12 00 00 00 00  .........dd.....
060: 00 00 0A 12 00 64 64 00 00 00 00 00 00 00 0C 32  .....dd........2
070: 00 64 64 04 00 00 00 00 00 00 16 23 00 64 64 64  .dd........#.ddd
080: 00 64 00 00 00 00 47 01 00 64 64 00 00 00 00 00  .d....G..dd.....
090: 00 00 5A 31 00 64 64 00 00 00 00 FF FF 00 C0 32  ..Z1.dd........2
0A0: 00 64 64 05 00 00 00 00 00 00 C1 12 00 64 64 05  .dd..........dd.
0B0: 00 00 00 00 00 00 C2 02 00 1A 1A 31 00 18 00 37  ...........1...7
0C0: 00 00 C4 32 00 64 64 00 00 00 00 00 00 00 C5 22  ...2.dd........"
0D0: 00 64 64 00 00 00 00 00 00 00 C6 08 00 64 64 00  .dd..........dd.
0E0: 00 00 00 00 00 00 C7 0A 00 64 64 00 00 00 00 00  .........dd.....
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
160: 00 00 00 00 00 00 00 00 00 00 80 00 00 00 00 5B  ...............[
170: 03 00 01 00 02 FF 00 DB 09 00 00 00 00 00 00 00  ................
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 C3  ................

-- SMART_READ_THRESHOLD ----------------------------------------------------
     +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 01 00 00 00 00 00 00 00 00 00 00 02 00  ................
010: 00 00 00 00 00 00 00 00 00 00 03 01 00 00 00 00  ................
020: 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00 00  ................
030: 00 00 05 01 00 00 00 00 00 00 00 00 00 00 07 00  ................
040: 00 00 00 00 00 00 00 00 00 00 08 00 00 00 00 00  ................
050: 00 00 00 00 00 00 09 00 00 00 00 00 00 00 00 00  ................
060: 00 00 0A 00 00 00 00 00 00 00 00 00 00 00 0C 00  ................
070: 00 00 00 00 00 00 00 00 00 00 16 19 00 00 00 00  ................
080: 00 00 00 00 00 00 47 01 00 00 00 00 00 00 00 00  ......G.........
090: 00 00 5A 01 00 00 00 00 00 00 00 00 00 00 C0 00  ..Z.............
0A0: 00 00 00 00 00 00 00 00 00 00 C1 00 00 00 00 00  ................
0B0: 00 00 00 00 00 00 C2 00 00 00 00 00 00 00 00 00  ................
0C0: 00 00 C4 00 00 00 00 00 00 00 00 00 00 00 C5 00  ................
0D0: 00 00 00 00 00 00 00 00 00 00 C6 00 00 00 00 00  ................
0E0: 00 00 00 00 00 00 C7 00 00 00 00 00 00 00 00 00  ................
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 85  ................

Top

fzabkar

Post subject: Re: NiB Easystore drive with very high g-sensor counter valu

Posted: August 3rd, 2025, 21:44

Joined: September 8th, 2009, 18:21
Posts: 17230
Location: Australia

There is no inconsistency in the raw data. It's as if there are two different drives. :-?

_________________
A backup a day keeps DR away.

Top

NeVs

Post subject: Re: NiB Easystore drive with very high g-sensor counter valu

Posted: August 3rd, 2025, 22:51

Joined: August 2nd, 2025, 17:19
Posts: 11
Location: Texas

fzabkar wrote:

There is no inconsistency in the raw data. It's as if there are two different drives. :-?

Definitely only one HDD. The other two drives are NVME's.

Perhaps the issue is with Victoria and it is a red herring? Even if I pause the burn-in, I can wait a few seconds, re-poll SMART and see the value increase.

But it is odd that the two don't at least see the same attribute ID's?

Top

fzabkar

Post subject: Re: NiB Easystore drive with very high g-sensor counter valu

Posted: August 4th, 2025, 5:19

Joined: September 8th, 2009, 18:21
Posts: 17230
Location: Australia

I don't understand it. It's very strange. Do all tools report the same serial number?

_________________
A backup a day keeps DR away.

Top

Arch Stanton

Post subject: Re: NiB Easystore drive with very high g-sensor counter valu

Posted: August 4th, 2025, 6:35

Joined: May 13th, 2019, 7:50
Posts: 1199
Location: Nederland

NeVs wrote:

fzabkar wrote:

There is no inconsistency in the raw data. It's as if there are two different drives. :-?

It would help if you didn't crop the freakin screenshots.

_________________
Joep - http://www.disktuna.com - video & photo repair & recovery service

Top

NeVs

Post subject: Re: NiB Easystore drive with very high g-sensor counter valu

Posted: August 4th, 2025, 11:53

Joined: August 2nd, 2025, 17:19
Posts: 11
Location: Texas

fzabkar wrote:

I don't understand it. It's very strange. Do all tools report the same serial number?

Yeah, CrystalDiskInfo, Victoria and HDDScan all show the same s/n. Neither HDDScan or Crystal show this attribute, only Victoria does.

However, now that the burn-in completed. I noticed that the Victoria g-sensor shock value resets after being powered off/on, starts at 65535. Seems that Victoria is incorrectly correlating the attribute which is in-line with one of your initial thoughts. I'd expect a value like shock to persist.

fzabkar wrote:

It may be that 191 is something other than a G-sensor Shock Counter. That's because there is no standard that governs the naming of SMART attributes.

Top

fzabkar

Post subject: Re: NiB Easystore drive with very high g-sensor counter valu

Posted: August 4th, 2025, 12:14

Joined: September 8th, 2009, 18:21
Posts: 17230
Location: Australia

65535 = 0xFFFF

That's -1, if it's a signed 16-bit number.

These are the SMART data:

Code:

Offset(h) 00 01 02 03 04 05 06 07 08 09 0A 0B

00000000  01 0B 00 64 64 00 00 00 00 00 00 00
0000000C  02 04 00 64 64 00 00 00 00 00 00 00
00000018  03 07 00 60 60 E7 00 00 00 07 00 00
00000024  04 12 00 64 64 04 00 00 00 00 00 00
00000030  05 33 00 64 64 00 00 00 00 00 00 00
0000003C  07 0A 00 64 64 00 00 00 00 00 00 00
00000048  08 04 00 64 64 00 00 00 00 00 00 00
00000054  09 12 00 64 64 12 00 00 00 00 00 00
00000060  0A 12 00 64 64 00 00 00 00 00 00 00
0000006C  0C 32 00 64 64 04 00 00 00 00 00 00
00000078  16 23 00 64 64 64 00 64 00 00 00 00
00000084  47 01 00 64 64 00 00 00 00 00 00 00
00000090  5A 31 00 64 64 00 00 00 00 FF FF 00
0000009C  C0 32 00 64 64 05 00 00 00 00 00 00
000000A8  C1 12 00 64 64 05 00 00 00 00 00 00
000000B4  C2 02 00 1A 1A 31 00 18 00 37 00 00
000000C0  C4 32 00 64 64 00 00 00 00 00 00 00
000000CC  C5 22 00 64 64 00 00 00 00 00 00 00
000000D8  C6 08 00 64 64 00 00 00 00 00 00 00
000000E4  C7 0A 00 64 64 00 00 00 00 00 00 00

_________________
A backup a day keeps DR away.

Last edited by fzabkar on August 4th, 2025, 12:21, edited 1 time in total.

Top

NeVs

Post subject: Re: NiB Easystore drive with very high g-sensor counter valu

Posted: August 4th, 2025, 12:17

Joined: August 2nd, 2025, 17:19
Posts: 11
Location: Texas

Besides this red herring sending us down a rabbit hole... I think the drive is good.

All the results I found for SMART attributes with a default value of 65535 seem to be incorrect as well (Reallocation event count, offline uncorrectable sector count, multi-zone error rate). If these were correct, I'd assume there would be error or warnings which I had 0?

Attachments:

easystore_burn_in.jpg [ 169.14 KiB | Viewed 1753 times ]

Top

fzabkar

Post subject: Re: NiB Easystore drive with very high g-sensor counter valu

Posted: August 4th, 2025, 12:25

Joined: September 8th, 2009, 18:21
Posts: 17230
Location: Australia

"SMART status = Unknown"

I suppose that's because the drive is in a USB enclosure.

_________________
A backup a day keeps DR away.

Top

fzabkar

Post subject: Re: NiB Easystore drive with very high g-sensor counter valu

Posted: August 4th, 2025, 12:30

Joined: September 8th, 2009, 18:21
Posts: 17230
Location: Australia

Maybe you could try Kitfox:

https://support-en.wd.com/app/answers/detailweb/a_id/51537

https://support-en.wd.com/app/answers/detailweb/a_id/51537#subject8 (Full Device Log Data)

_________________
A backup a day keeps DR away.

Last edited by fzabkar on August 4th, 2025, 12:32, edited 1 time in total.

Top

NeVs

Post subject: Re: NiB Easystore drive with very high g-sensor counter valu

Posted: August 4th, 2025, 12:31

Joined: August 2nd, 2025, 17:19
Posts: 11
Location: Texas

fzabkar wrote:

"SMART status = Unknown"

I suppose that's because the drive is in a USB enclosure.

Yeah, I wanted to check it before shucking it.

Top

NeVs

Post subject: Re: NiB Easystore drive with very high g-sensor counter valu

Posted: August 4th, 2025, 12:44

Joined: August 2nd, 2025, 17:19
Posts: 11
Location: Texas

fzabkar wrote:

Maybe you could try Kitfox:

https://support-en.wd.com/app/answers/detailweb/a_id/51537

https://support-en.wd.com/app/answers/detailweb/a_id/51537#subject8 (Full Device Log Data)

No additional info and very limited compared to the other tools.

reassigned sector count = 0
sata/pcie error count 0
drive power cycle count
power-on hours count
helium monitor
temp

Top

fzabkar

Post subject: Re: NiB Easystore drive with very high g-sensor counter valu

Posted: August 4th, 2025, 12:57

Joined: September 8th, 2009, 18:21
Posts: 17230
Location: Australia

NeVs wrote:

All the results I found for SMART attributes with a default value of 65535 seem to be incorrect as well (Reallocation event count, offline uncorrectable sector count, multi-zone error rate).

I don't see the latter attribute.

_________________
A backup a day keeps DR away.

Top

NeVs

Post subject: Re: NiB Easystore drive with very high g-sensor counter valu

Posted: August 4th, 2025, 14:32

Joined: August 2nd, 2025, 17:19
Posts: 11
Location: Texas

fzabkar wrote:

NeVs wrote:

All the results I found for SMART attributes with a default value of 65535 seem to be incorrect as well (Reallocation event count, offline uncorrectable sector count, multi-zone error rate).

I don't see the latter attribute.

Not values in my SMART info, just possible attributes that have been known to start with that value. Regardless, the value resetting at power on confirms that Victoria is incorrectly correlating that value to g-sensor shock count.

Top

Page 1 of 2

[ 28 posts ]

Go to page 1, 2 Next

Main » Forums home » Conventional hard drives

All times are UTC - 5 hours [ DST ]

Who is online

Users browsing this forum: ccc, Google [Bot] and 224 guests

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum