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 Post subject: WD40NDZW-1BCSS0
PostPosted: September 13th, 2025, 8:30 
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Joined: October 21st, 2007, 8:48
Posts: 1712
Hello!
I have received the drive in topic for recovery (Clicking).
After replacing heads and critical FW resources backed up.
I have imaged all priority folders for the customer.
Then left the drive in the office imaging (single sector mode) for a complete image.
The second day I come to the office I found the drive spin down with no sign of life and a bunch of read error.
The drive spin up but the heads not moving from parking area then spin down.
I replaced another set of heads but the same behavior (spin up heads not moving then spin down and comes ready).

Any suggestions ?

Thanks in advance.


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 Post subject: Re: WD40NDZW-1BCSS0
PostPosted: September 13th, 2025, 11:53 
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Joined: December 5th, 2011, 5:38
Posts: 1740
Location: Verona, Italy
I think that could be an issue relative to smr T2 translators!
Have you try to analyze T2 nodes? If you notice some bad nodes you should fix T2 and then load it on ram.
You can extract (backup) T2 from module 190, then work on T2.

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 Post subject: Re: WD40NDZW-1BCSS0
PostPosted: September 13th, 2025, 13:16 
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Joined: September 8th, 2009, 18:21
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Location: Australia
michael chiklis wrote:
I think that could be an issue relative to smr T2 translators!

unknown wrote:
The drive spin up but the heads not moving from parking area then spin down.

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 Post subject: Re: WD40NDZW-1BCSS0
PostPosted: September 13th, 2025, 13:36 
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Joined: October 21st, 2007, 8:48
Posts: 1712
michael chiklis wrote:
I think that could be an issue relative to smr T2 translators!
Have you try to analyze T2 nodes? If you notice some bad nodes you should fix T2 and then load it on ram.
You can extract (backup) T2 from module 190, then work on T2.

fzabkar wrote:
michael chiklis wrote:
I think that could be an issue relative to smr T2 translators!

unknown wrote:
The drive spin up but the heads not moving from parking area then spin down.

That's it, heads not even moving from parking area.
I believe it's not a T2 issue related.


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 Post subject: Re: WD40NDZW-1BCSS0
PostPosted: September 13th, 2025, 14:06 
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Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia
Could there be a problem with the VCM electronics in the motor controller?

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 Post subject: Re: WD40NDZW-1BCSS0
PostPosted: September 13th, 2025, 14:16 
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Joined: December 5th, 2011, 5:38
Posts: 1740
Location: Verona, Italy
OK, sorry.
Go for pcb swap then.

Strange that u ask this question here. PCB swap is a simple task for someone who has data recovery tools and knowledge for head swap and fw backup.

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https://mega.nz/folder/O01DkBRI


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 Post subject: Re: WD40NDZW-1BCSS0
PostPosted: September 14th, 2025, 7:16 
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Joined: October 21st, 2007, 8:48
Posts: 1712
fzabkar wrote:
Could there be a problem with the VCM electronics in the motor controller?

michael chiklis wrote:
OK, sorry.
Go for pcb swap then.

Strange that u ask this question here. PCB swap is a simple task for someone who has data recovery tools and knowledge for head swap and fw backup.

Tried different PCB and different ROM too.
The same behavior.
I suspect critical damage to surface (Scratch).

I will examine platters.

Thanks for inputs.


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 Post subject: Re: WD40NDZW-1BCSS0
PostPosted: September 14th, 2025, 10:27 
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Joined: December 5th, 2011, 5:38
Posts: 1740
Location: Verona, Italy
Scratches on platters don't explain heads not moving from parking area.
Must be some other issue!

How have you managed surface cloning while it was working?
Have u turned off all background activity before cloning?

Something weird is going on.

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https://mega.nz/folder/O01DkBRI


Last edited by michael chiklis on September 14th, 2025, 10:36, edited 1 time in total.

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 Post subject: Re: WD40NDZW-1BCSS0
PostPosted: September 14th, 2025, 10:31 
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Joined: December 5th, 2011, 5:38
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Location: Verona, Italy
unknown wrote:
Tried different PCB and different ROM too.


what do you mean with different rom?
Rom must be the original one, can't just use a rom from another drive and aspect that the it gets back to work.

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https://mega.nz/folder/O01DkBRI


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 Post subject: Re: WD40NDZW-1BCSS0
PostPosted: September 15th, 2025, 6:13 
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Joined: February 27th, 2020, 5:20
Posts: 2
Location: Taiwan
It's could be the calble issue, mainly for the sata power. Try different port ,new cable or external power form ATA power , if P3 was used, then maybe the power supply.


Thanks


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 Post subject: Re: WD40NDZW-1BCSS0
PostPosted: September 15th, 2025, 13:49 
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Joined: October 3rd, 2005, 0:40
Posts: 4753
Location: Hungary
head(s).

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 Post subject: Re: WD40NDZW-1BCSS0
PostPosted: September 16th, 2025, 2:54 
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Joined: October 5th, 2015, 18:53
Posts: 488
Location: US
+1 heads


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 Post subject: Re: WD40NDZW-1BCSS0
PostPosted: September 16th, 2025, 8:56 
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Joined: October 21st, 2007, 8:48
Posts: 1712
Ring confirmed on side (5). (I believe critical scratches prevents heads to move from parking ramp)

pepe wrote:
head(s).

drHDD wrote:
+1 heads


Heads replaced two times from two different donors with same behavior.

Thanks for your inputs.
I appreciate it.


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 Post subject: Re: WD40NDZW-1BCSS0
PostPosted: September 21st, 2025, 9:01 
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Joined: October 21st, 2007, 8:48
Posts: 1712
Is there a way to FORCE the heads to move from the ramp?


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 Post subject: Re: WD40NDZW-1BCSS0
PostPosted: September 22nd, 2025, 16:37 
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Joined: October 3rd, 2005, 0:40
Posts: 4753
Location: Hungary
there are some ways to trick the fw to think it has good heads.

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 Post subject: Re: WD40NDZW-1BCSS0
PostPosted: September 23rd, 2025, 9:09 
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Joined: October 21st, 2007, 8:48
Posts: 1712
pepe wrote:
there are some ways to trick the fw to think it has good heads.

You mean trick the ROM ?
There's no access to FW, heads not moving to read or write, sir.


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 Post subject: Re: WD40NDZW-1BCSS0
PostPosted: October 9th, 2025, 10:55 
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Joined: September 21st, 2016, 14:37
Posts: 40
Location: New York
unknown wrote:
Ring confirmed on side (5). (I believe critical scratches prevents heads to move from parking ramp)

pepe wrote:
head(s).

drHDD wrote:
+1 heads


Heads replaced two times from two different donors with same behavior.

Thanks for your inputs.
I appreciate it.


The drive likely initialized when you put the new set of heads in the drive, hit the ring, killed the head. These drives if a head is dead you will get power up, spin, spin down. Same if you were to try and snip heads to image around a damaged surface. These drives are a real treat to work with.

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Remember, take your time. Be persistent. If you have doubts stop. Check, then proceed again.


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