Hi guys,

I'm in a bit of a bind. I have a 40GB Seagate HDD that took a power surge. Spins ok but go no further. I have the drive in at a data recovery place but they are having trouble sourcing a replacement drive/board with firmware version 7.73, config code SW0-02 and datecopy 03173.

This is all a bit new to me so any advice on one where to get one is appreciated ?

Thanks in advance,

Martin in Australia

Hello,

If the drive spins OK, it is 99.99% the FW is not damaged in the board.
But we need model number to identify things.
How do U know it got a power surge? Have other PC components got damaged? If yes, which ones?

regards,
pepe

Hi Pepe,

Thanks for the reply. The building lost power and the computer wouldn't reboot. We have an IT department who looked at the PC but couldn't fix the drive themselves. It was tested in other machines, they wouldn't boot either. Another drive used in the faulty machine, which booted fine.

Not sure of the model number but can find out.

Hello,

I am almost sure it has FW problem.

pepe

Hi phoeno,

probably it's a Barracuda ATA IV
Model ST340016A.

If it is and they can program pcb ROM I can send
the file needed.

let me know.

Hello,

I never met Barracuda IV with FW version 7.73.
But of course it is not impossible...
I have 3.05, 3.19, 3.75 for Barracuda IV.

pepe

hi guys,

thanks for the replies, much appreciated.

An email received from the tech of the company doing the data recovery reads...

"This is a F/w problem. Drive has a bad PCB and the F/W chip is blown. We need a working Seagate ST340016A F/W 7.73 to get a good chip. The drive may also be suffering from Media Corruption depending on if the Drive’s PCB blew while reading / Writing."

After a search in google on st340016a and 7.73, a few Japanese and Russian sites came up with seagate products listed. I just wonder if the drive was not manufactured in the US.

which data recovery company you are using? PM me i will tell you more.