Hello buddies, I need your help, a few time ago, I had to format a computer, to save my data, I did a bakcup in an external HD Maxtor OneTouchII USB, but, when I finished of reinstall all the OS and the drivers of the computer, the HD doesnt work!!!, Windows just recognize "USB Device" but dont show me a new drive found.
In this external HD, I have around 70 Gb of information, and 20 of this 70 are not mine!, I had seek information about recovery of disk, and i had try with GetDataBack, but doesnt recognize the drive...
Can you help me to recover my information? please... im dessperate... thanks.

Hi,

First U should take the drive itself out of the USB enclosure and connect to the PC using its IDE interface to see what is reported by the drive.
(wether BIOS can detect it and the correct model number is shown).

pepe

Hi, thanks for your answer, but I have a problem yet... I guess that this disc not has IDE interface... or I have to open it to search it? In its back only has the power, AC adaptator, and USB cable... what can I do???

Hi,
Yes you have to open it. But this mean that probably will loose the guarantee.

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DataRecovery.bg

Hi, thanks for answer me, les me try and ill notice you what happened, and if I need more help... thanks....

There may be screws on the left and right side of the usb case try looking for that or there may be locks try opening that .

Thanks all! I did what you said me, and now I have all my files, thanks friends, ill see you.