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 Post subject: serious problem HD SATA 500Gb MAXTOR mod. MAXLINE 7H500F0
PostPosted: March 8th, 2007, 6:53 
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Joined: March 8th, 2007, 6:45
Posts: 18
Hi folk


I have purchase about two month ago a HD SATA 500Gb MAXTOR mod. MAXLINE 7H500F0. Until two day ago the hard disk worked perfectly. For inexpicable reasons, after a reboot of windows xp, the hard disk is not recognized by bios. The strange thing is that after five or six reboot machine the bois find the hard disk but with name " Maxtor Grizzly" but the hard disk isn't bootable. I supposed that the firmware is corrupted and I
pray you to send me informations for upgrade the firmware of my hard disk or resolve my problem because into hard disk there are many important
(very important) data. :( :(
Thanks a lot. :wink:

p.s. The data on the label of my hard disk are:

S.N.: H80W632H
TLA: 7H500F008A5RA
Mfg date:28MAR2006
Code: HA431DD0
N,G,B,A
LBA: 976773168
WWN: 50010750400EE06B


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 Post subject:
PostPosted: March 8th, 2007, 8:01 
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Joined: November 6th, 2006, 6:58
Posts: 1752
Probably you have a firmware problem.
If data is important send it to a data recovery company.


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 Post subject:
PostPosted: March 8th, 2007, 8:43 
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Joined: September 29th, 2005, 12:02
Posts: 3577
Location: Chicago
PC3000 does not support this disk, so you need to send it to advanced data recovery company
For example : http://services.seagate.com


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 Post subject:
PostPosted: March 8th, 2007, 9:00 
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Joined: March 8th, 2007, 6:45
Posts: 18
Doomer wrote:
PC3000 does not support this disk, so you need to send it to advanced data recovery company
For example : http://services.seagate.com


but can't I update the firmware? A data recovery company cost so much...
Doesn't exist a way to repair the firmware? :( :(


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 Post subject:
PostPosted: March 8th, 2007, 10:06 
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Joined: March 8th, 2007, 6:45
Posts: 18
help me please... :( :(


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 Post subject:
PostPosted: March 8th, 2007, 10:13 
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Joined: September 29th, 2005, 12:02
Posts: 3577
Location: Chicago
If data recovery cost too much - buy a new drive and relax


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 Post subject:
PostPosted: March 8th, 2007, 10:18 
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Joined: March 8th, 2007, 6:45
Posts: 18
Doomer wrote:
If data recovery cost too much - buy a new drive and relax


Into hard disk there are very important data and I can't lose them.
I repeat:

There's a way to repair or update the firmware? :(


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 Post subject:
PostPosted: March 8th, 2007, 10:51 
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Joined: September 29th, 2005, 12:02
Posts: 3577
Location: Chicago
No way for you
Because there are no repair tools now which you can get for free or buy for this disk


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 Post subject:
PostPosted: March 8th, 2007, 11:22 
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Joined: March 8th, 2007, 6:45
Posts: 18
Excuse but the Maxtor/seagate can help me?? Can they give me a firmware and relative way for update it for my hard disk? I'm very sad... :( :(
Possible doesn't exist a way???


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 Post subject:
PostPosted: March 8th, 2007, 12:49 
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Joined: March 8th, 2007, 6:45
Posts: 18
nothing? :( :(


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 Post subject:
PostPosted: March 8th, 2007, 17:09 
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Joined: March 8th, 2007, 6:45
Posts: 18
Hi to all

Today Maxtor send me a file with relative procedure for update firmware. The update firmware program detect firmware of my hard disk but unfortunately during the process of update appears a message:"Busy time out" or "Time out waiting for ready"
Someone can help me? :( :(


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 Post subject:
PostPosted: March 8th, 2007, 18:46 
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Joined: December 10th, 2006, 18:24
Posts: 72
On which controller did you try the update?
I had lots of "fun" updating my Maxtor Sabre (not Grizzly). You can read my story here:
http://forum.hddguru.com/maxline-iii-pr ... t6517.html


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 Post subject:
PostPosted: March 9th, 2007, 4:11 
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Joined: March 8th, 2007, 6:45
Posts: 18
weaker wrote:
On which controller did you try the update?
I had lots of "fun" updating my Maxtor Sabre (not Grizzly). You can read my story here:
http://forum.hddguru.com/maxline-iii-pr ... t6517.html



Which controller? But do you say why appears those messages? I have the Maxtor code load utility 2.034, ant the "ha431dn0-00.dmc"... can I try the last Maxtor code load utility? Can you give me it?
Thanks. :(


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 Post subject:
PostPosted: March 9th, 2007, 7:05 
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Joined: December 10th, 2006, 18:24
Posts: 72
What disk controller do you have? Silicon Image? nForce? Intel?

Regards,
weaker


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 Post subject:
PostPosted: March 9th, 2007, 7:32 
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Joined: March 8th, 2007, 6:45
Posts: 18
uhm.. :? my motherboard is ASUS P4P800 se. Can you see a controller here? http://www.asus.com/products4.aspx?mode ... 2=12&l3=31

But do you know why appears those message during firmware upgrade?


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 Post subject:
PostPosted: March 9th, 2007, 7:42 
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Joined: December 10th, 2006, 18:24
Posts: 72
It has got the Intel ICH5R controller.
I had this message, too. Was shown because the dload utility couldn't talk correctly to the controller. You should have the maxtor drive connected as the only drive. And read the instructions Maxtor sent you carefully.

Regards,
weaker


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 Post subject:
PostPosted: March 9th, 2007, 7:47 
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Joined: March 8th, 2007, 6:45
Posts: 18
During the firmware upgrade only a sata drive is connected...and what instructons do you say?


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 Post subject:
PostPosted: March 9th, 2007, 13:14 
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Joined: March 8th, 2007, 6:45
Posts: 18
up... :(


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 Post subject:
PostPosted: March 9th, 2007, 13:52 
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Joined: January 29th, 2005, 22:58
Posts: 637
Location: Canada
No way, seriously.
There are no tools on the market for this family at the moment. Only in-house custom-built solutions in Actionfront and maybe Ontrack :)


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 Post subject:
PostPosted: March 9th, 2007, 14:08 
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Joined: December 10th, 2006, 18:24
Posts: 72
But obviously Maxtor are shipping their utility dload v2.034 with this firmware update (according to wizard85). So what would be the point in shipping that utility if it doesn't work?


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