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 Post subject: Re: Salvation Data or Ace Labs.... Which equipment to buy????
PostPosted: October 10th, 2008, 15:38 
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Joined: August 15th, 2006, 3:01
Posts: 3522
Location: CDRLabs @ Chandigarh [ India ]
jono-ats wrote:
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Jon ,
Absolutely Wrong And cookie Monster Well Done ,If You Cannot Addord ACe then this is the best tool to buy,Get on to it ,Send me a pm i will forward you the chat idf i have and i am 100% sure you will have a pleasant experience with salvation tools


Amarbir,

You have your opinion and I have mine.

Why don't we ask Cookie Monster to try out the Seagate tool and tell us what he thinks. I am sure he is a smarter fellow than I am and so I shall be interested in what he has to report.

Jon


Jon My Friend ,
You Took it in the Wrong Sense Boss ,Sorry i did Not Meant that Way ,Sorry if i hurt you i was just voicing my thought ,Since Long i Have thrown Salvations Manuals in the Trashcan i use my own experiments and do it with pride

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Amarbir S Dhillon , Chandigarh Data Recovery Labs [India]
Logical,Semi Physical And Physical Data Recovery
Website-> http://www.chandigarhdatarecovery.com


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 Post subject: Re: Salvation Data or Ace Labs.... Which equipment to buy????
PostPosted: October 21st, 2008, 22:11 
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Joined: September 24th, 2008, 20:22
Posts: 36
Location: Ottawa
Hello all, GREAT NEWS!!!!
Its been over one week since I've updated this post... After receiving my Salvation Data equipment, I've spend countless hours/nighst reading, reading and more reading, as well as became familiar with the Disk Doctor suite as well as Data Compass.

Once familiar with the tools, I arranged for some remote assistance through Selina at Salvation data, and on Friday. I was given the correct steps/guidance and was able to recover most of the data from my Maxtor N40P drive! YEAH! What a feeling!

Many many thanks to Salvation Data tools, as well as Selina (Salvation sales) as well as their technical Support (Harvey) for helping me out.

Having said this, I tip my hat to all those who do Data recovery for a living as full time employment.
Although I plan on doing this part time, I'm no where close in terms of experience compared to some of the experts here.

So in my opinion, Salvation Data toolset really helped me recover the data and I would recommend these tools to anyone.

Now: here's some feedback on the tools itself.

    1) There are some minor s/w bugs that need to be addressed , such as AVG being incompatible with Maxtor Disk Doctor. (I had to do a complete un-install of AVG in order to get Maxtor Disk Doctor to install properly).

    2)When using Disk Doctor, I had to rely on the PC's internal power supply to provide power to the Disk Doctor. Ideally, an AC/DC extrenal power brick which provides power to any HDD would have been nice to have.

    3)The cases do look professional, and the tools itself are well made.

    4)These tools offer powerful options to the experienced data recovery expert. With experience, I'll be able to take advantage of these options.

    5)Technical support as well as pre & post sales support is phenomenal, keep up the good work!

So now, I'll look at some other drives and see if I can recover data that was once deemed "lost".

Quote:
mmmm, Cookies!!!!!


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 Post subject: Re: Salvation Data or Ace Labs.... Which equipment to buy????
PostPosted: October 21st, 2008, 23:18 
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Joined: October 21st, 2008, 23:08
Posts: 1
Congratulations Cookie Monster, it only gets easier to recover drives from now. The N40P is quite an achievement!

P.S. When you sell the tools on EBay let me know.

Quote:
So in my opinion, Salvation Data toolset really helped me recover the data and I would recommend these tools to anyone.

You to can spend five thousand dollars to fix a $10 dollar drive!

Quote:
1) There are some minor s/w bugs that need to be addressed , such as AVG being incompatible with Maxtor Disk Doctor. (I had to do a complete un-install of AVG in order to get Maxtor Disk Doctor to install properly).

Pretty normal.

Quote:
2)When using Disk Doctor, I had to rely on the PC's internal power supply to provide power to the Disk Doctor. Ideally, an AC/DC external power brick which provides power to any HDD would have been nice to have.

Isn't that a great bug! Welcome to Salvation my friend.

Quote:
3)The cases do look professional, and the tools itself are well made.

I agree but there only as good as the software behind them.

Quote:
4)These tools offer powerful options to the experienced data recovery expert. With experience, I'll be able to take advantage of these options.

How long do you think it will take to get that experience? The local community college may have a class on it.

Quote:
5)Technical support as well as pre & post sales support is phenomenal, keep up the good work!

They will soon get tired of providing constant support to the same user.


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 Post subject: Re: Salvation Data or Ace Labs.... Which equipment to buy????
PostPosted: October 21st, 2008, 23:39 
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Joined: June 28th, 2008, 0:37
Posts: 225
Location: San Francisco Bay Area www.harddiskcrashed.com
I have a Coolmax unit that comes with some fun features, including an outboard power supply.

http://shop1.frys.com/product/5437099 (yep... Fry's again... also available at Newegg :-D)

I have 4 of these.

That + a Molex to SATA converter
http://shop1.frys.com/product/5016485 - $2.49
or... if you want fancier look http://shop1.frys.com/product/4357305 - $1.99

Keeps my drives spinning quite happily while they sit on mousepads without interference from the PC.


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 Post subject: Re: Salvation Data or Ace Labs.... Which equipment to buy????
PostPosted: October 22nd, 2008, 10:03 
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Joined: February 11th, 2008, 18:07
Posts: 166
What would you do if many bought SD tools.

For instance..
A person who has money has two drives in a year die. Cannot find a good trusted local dr business. So looks online at bigger companies gets quotes for 1-2k++.

Thinks i could do it myself with tool company guidance and support. And buys the tools set needed. Then repairs the two drives and future hdd and their friend hdds.

Illusion or an alternative future, you decide.



If it was reality, imagine with few such sales the dr tool company reduces its prices to gain more like minded customers. And soon become a profitable company, with many customers.

Further illusion or will it become reality, only you can decide.


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 Post subject: Re: Salvation Data or Ace Labs.... Which equipment to buy????
PostPosted: October 22nd, 2008, 19:21 
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Joined: June 28th, 2008, 0:37
Posts: 225
Location: San Francisco Bay Area www.harddiskcrashed.com
bnice wrote:
What would you do if many bought SD tools.

For instance..
A person who has money has two drives in a year die. Cannot find a good trusted local dr business. So looks online at bigger companies gets quotes for 1-2k++.

Thinks i could do it myself with tool company guidance and support. And buys the tools set needed. Then repairs the two drives and future hdd and their friend hdds.


I am surprised that more people don't do it. After all, they can resell the package and basically recover the data at a minimum net cost.

That does require above-average understanding, but it's certainly possible.


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 Post subject: Re: Salvation Data or Ace Labs.... Which equipment to buy????
PostPosted: October 22nd, 2008, 20:48 
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Joined: August 19th, 2007, 17:30
Posts: 1898
Location: In your hard drive.
I doubt most people would understand or be willing to spend the time to learn data recovery. If Fry's (god that name again) sold it off the shelf with clear instructions then maybe. The tools can only fix certain situations and are not guaranteed. This is really a tool designed for the data recovery industry. The Salvation complainers on this forum are really people who purchased the product with zero recovery experience expecting an easy solution. Salvation needs to make money and I don't blame them, but they really should make the customer aware it is not an easy fix all solution for the average person.

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Buy your friends Toshiba\Hitachi and your enemies Seagate.


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 Post subject: Re: Salvation Data or Ace Labs.... Which equipment to buy????
PostPosted: October 22nd, 2008, 22:30 
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Joined: June 8th, 2006, 19:44
Posts: 3144
Location: Atlanta, GA
thatdellguy wrote:
Salvation complainers on this forum are really people who purchased the product with zero recovery experience expecting an easy solution.


Oh wise guru! I genuflect each day in the direction of your clean room . . .

I bought the Seagate tool from Salvation Data. I couldn't manage to fix the software problem I had on a particular drive, but then, neither could their tech support. I was able to solve the problem with DeepSpar's help and the PC3000.

I recognize that not everyone is born with the innate knowledge of how to fix arcane difficulties with Seagate drives. And Seagate is always so prompt and helpful in providing tech support to the firmware level . . . .

I thought I was a moron. Thank you for confirming it.

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 Post subject: Re: Salvation Data or Ace Labs.... Which equipment to buy????
PostPosted: October 23rd, 2008, 1:33 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
Strange - for easy problems I use tools, for tough ones only terminal commands and do the job. But still have to put BRAIN AT WORK, sometimes into OVERDRIVE.


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 Post subject: Re: Salvation Data or Ace Labs.... Which equipment to buy????
PostPosted: October 23rd, 2008, 2:48 
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Joined: March 11th, 2008, 4:35
Posts: 1052
Location: Bangladesh
SD n ACE tools both r developed for advance users who knows about Data Recovery from the beginning in real. all functions exist n developed into the tools needs to understand by user, he/she can get output from his experience. if not success, then its not the fault of PC3K eithter SD tools. completely depends on user thyself.

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SHAHI
shahi.mahbub@gmail.com


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 Post subject: Re: Salvation Data or Ace Labs.... Which equipment to buy????
PostPosted: October 23rd, 2008, 9:27 
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Joined: September 11th, 2007, 13:35
Posts: 249
wiseleo wrote:
I have a Coolmax unit that comes with some fun features, including an outboard power supply.

http://shop1.frys.com/product/5437099 (yep... Fry's again... also available at Newegg :-D)

I have 4 of these.



Hey mate, just a Little feedback from me, going through the learning curve: I bought two of those and they don't pick up some disks. To be honest I did away with 90% of my USB connectivity (that I had planned to use extensively) and went back to direct motherboard connections for IDE and SATA. Best decision I've taken so far. Just my 2 pesos worth ;)

Pick your motherboards well too, as some SATA bridges do weird things on longer imaging attempts (time out crap I guess)


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 Post subject: Re: Salvation Data or Ace Labs.... Which equipment to buy????
PostPosted: October 23rd, 2008, 23:24 
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Joined: December 23rd, 2006, 16:08
Posts: 935
Location: NJ
thatdellguy wrote:
The Salvation complainers on this forum are really people who purchased the product with zero recovery experience expecting an easy solution.


Well, I've certainly got a different point of view. Salvation tools have never been stable for me. Personally, I don't think their software tools, while perhaps aimed at professionals, are ready for professional use. I would never consider risking a customer's data on tools that crash at the drop of a hat. Perhaps some are luckier, or more tolerant of bugs. I don't think that should let Salvation off the hook.


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 Post subject: Re: Salvation Data or Ace Labs.... Which equipment to buy????
PostPosted: October 24th, 2008, 1:57 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
Can't believe no one between you can't design a custom Ide or sata controller with the proper specs...


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 Post subject: Re: Salvation Data or Ace Labs.... Which equipment to buy????
PostPosted: October 24th, 2008, 2:31 
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Joined: December 23rd, 2006, 16:08
Posts: 935
Location: NJ
You mean design your own silicon? Or just a controller card based on a certain chip? Man, I wish I had the time to tinker at that level. :)


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 Post subject: Re: Salvation Data or Ace Labs.... Which equipment to buy????
PostPosted: October 24th, 2008, 10:14 
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Joined: June 28th, 2008, 0:37
Posts: 225
Location: San Francisco Bay Area www.harddiskcrashed.com
mediaman wrote:

Hey mate, just a Little feedback from me, going through the learning curve: I bought two of those and they don't pick up some disks. To be honest I did away with 90% of my USB connectivity (that I had planned to use extensively) and went back to direct motherboard connections for IDE and SATA. Best decision I've taken so far. Just my 2 pesos worth ;)

Pick your motherboards well too, as some SATA bridges do weird things on longer imaging attempts (time out crap I guess)


Oh, but I have them for an entirely different reason. :)

It's a cheap independent power supply first and foremost. It also has independent LED HDD activity light. These things work great when cloning relatively healthy laptop drives. I do quite a bit of that work. If the drive is relatively healthy, I have no issues with them. If the drive is not healthy, the client can see on the spot why the price I just quoted is higher than what is my minimum price tier. :mrgreen:

Consider this option - these gadgets come with a Molex power supply connector. While I haven't tested its quality with a scope yet, it hasn't burned any HDDs for me. As I occasionally need to reset power to drives while imaging, I can do it with my independent power supplies without interfering with whatever else my workstation is doing. It also is a perfect thing to kill in case I connect a hard drive with shorted electronics that happens to have killed a power supply and the client neglects to mention that fact. Cheap insurance.

If speed is not of the essence, they are quite nice. I've tested most other USB to SATA/IDE adapters and they are indeed junk. I do have a bunch of Acomdata enclosures as well that work very well. I buy Puredrive branded external drives that have Samsung drives inside. These enclosures can then be easily opened by removing 2 philips screws unlike the typical headaches associated with proprietary HDDs. Oh, and they have eSATA connectors. :)

The downside of external drive enclosures is that you do not have a separate from data power connector on these units unless you use an extension SATA power cable and avoid using on-board data connector. I, of course, have those extension cables as well. :) 1TB drives sitting on eSATA make for very nice imaging destinations.

I also use coolers on drives that run hotter than average.

I mentioned the Coolmax units because the poster commented he'd like to see independent power supplies to go with his equipment. :)


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 Post subject: Re: Salvation Data or Ace Labs.... Which equipment to buy????
PostPosted: October 24th, 2008, 13:31 
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Joined: July 19th, 2008, 17:42
Posts: 64
Quote:
Can't believe no one between you can't design a custom Ide or sata controller with the proper specs...


Why re-invent the wheel? There are several boards available for both production and development work.


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