I have this week recieved from a customer a single platter in an envelope, no chassis or PCB, just a shiny platter!

I know this is from a 6Y080L0, there is no damage to the platter just a few fingerprints.

As it is just a single platter, and I can find out the complete model number from customer, what would be my chances at getting a successful recovery if I went ahead and ordered new parts in? I would need to attempt twice as I do not know which side of the platter is the top, and which is the bottom.

Anyone have luck with similar cases?

ALL I know is IMPOSSIBLE

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Спасибо
СУТИОНО / АПИНГ

Give me the platter, i will try it!

You have more problems now, not only one:

1. wich is the top side
2. You need to align the platter to fit in the axis, and don't be excentricity.
3. you need to match the heads manufacturer, and the right rom from the pcb.

the more things is "usual" like cleaning the platter, do the MHA exchange, or similar...
(Finding the SA problem, or image the drive, etc....)

What do you think?
I will not charge without data!

Regards,
Janos

Are you sure, it is not from 4D080 series?

I can handle both, but good to know....

Fortunately, i have a looooot of calypso and some 4D too.

Janos

I am pretty sure it is from 6Y080L0 series. I will need to determine if I can get the chassis, or at elast the label to determine complete model number and the 4 letter code for heads (eg N,M,G,A).

What do you mean I will need to align the platter? Surely with a single platter there would be no need for alignment? I am not concerned about the PCB, in my experience most of these share compatible PCBs with no need for ROM swap, and I have many of these PCBs available to me.

My biggest worry is that the media is full of fingerprints, I do not know of the original failure, unsure of the top and bottom of the platter, and am not certain if I will be able to match the head type without the label.

I am sorry to say, but looks like You are not in the case to can do this recovery.

The rom:
The rom, independently from the labels, have some adaptive info about the SA head and its values+ preamp to read in the SA.
So, You have right, the most of the 6Y080's pcb are compatible, the 80-90% starts from the H3, but in this case a little more complicated, as you see.

The alignment:
The calypso is sensitive for excentricity.
If you simple put the platter in, the drive maybe can't get readyness, because can't trace the track wich runs on elliptical ring.
Additionally, sometimes the excentricity generates vibrations, and easily can crash the head and scratch the surface.
(beto have one of this cases, ask him, i suggest...)

I can handle the platter-excentricity issue in this case.
(unfortunately at this point, not the track-excentricitly issue. )

Janos

Why do customers do this???!!

I had a customer last month with 3 platters from a Seagate HDD. They thought we could recover from just the platters. Idiots! It never fails to amaze me how dangerous a little knowledge and a torx screwdriver can be.

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Data Recovery Ireland

I quite like getting jobs like this. Just charge them through the nose for their stupidity. There is no way I would even attempt to recover the data without get some money upfront.

Have you noticed it's always someone elses fault when you get jobs like this. "I gave my hard drive to my uncle who is a IT expert, this is how it came back" Then I normally say, "your uncle is extremely thick, he has lost the data forever" knowing full well the uncle infact does not exist, it was the client trying to cover his tracks

A rare perk of the job, telling people how stupid they are. Anyone agree?


Good luck with this job, I think you are going to need it.

If I hear similar stories, usually I increase the price on every word.
(+ on every minute when the customer calls me in phone for give/get info....)

Janos

Its just a bit of a shame the customer never owned a laptop with a Toshiba Hard Drive......

I can handle it, but it's gonna cost a lot. P.s. In such case, the 'asshole charge' is usually applied.

Ok, plz explain how You adjust excentricitly issue, it can not move left or right, it has only one position, so If it survived fingers, and taking platter out, I dout excentricitly issue will be a problem

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HddSurgery - Professional Data Recovery Tools

Ok, lets see:

If the motor's axis have the same size like the hole in the platter, than You can't move it, because it is passed, right?
So, the hole is a little bit bigger.
And the difference much more bigger like the track!

Hmm?

Janos

Hello they could be swapped the platter, could be no platter from the patient, we got some similar case on Samsung only arrived the platter´s after some days arrived, the heads on a "folder bag" , but was the donnor heads , another case the people who works with the hdd could be the take off platter but when they tried to put again, they could be change their position means side 0 inside side 1, check for that that happens some times

@ helpdisc

To be more clear:
"If the motor's axis have the same size like the hole in the platter, than You can't move, rotate or remove it, because it is passed, right?"

not sure that I understand, You think not all mottors are the same?

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HddSurgery - Professional Data Recovery Tools

I mean, You missing some information about manufacturing.
The hole needs to be a litte bigger, because You or the another people can't move if it is equal with the axis size.

Additionally, of course, You can't found 2 equal spindle at all!
This is why the STW works with the assembled HDA....

Janos

I must disagree, because I did a looot of platters swaps, and nevere expirienced such problem

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HddSurgery - Professional Data Recovery Tools

maxtors are average sensitive about this....
But try it on ibm/hitachi ..VA ..VN ..ER drives...

Or a higher density seagate, like 500GB...

Janos

Hi,

not to mention head alignment issues that may arise
Just one note: 4D080H4 has 2 platters, so it is probably not that model as it was asked in earlier.
Anyway, I would probably charge full recovery free in advance regardless of the amount of data recovered. Need motivation in such cases
BlackST: I liked the 'asshole fee' part LOL

pepe

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Adatmentés - Data recovery