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 Post subject: Re: Maxtor disk spinning but clicking
PostPosted: January 21st, 2009, 9:35 
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Joined: October 13th, 2008, 7:29
Posts: 1493
pcimage wrote:
If you've removed the heads and platters yourself, and they recover the data for £295, I will show my ass.

And it's not pretty!!

:lol:


I've heard Duncan can vouch for that! :lol:

Only kidding.


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 Post subject: Re: Maxtor disk spinning but clicking
PostPosted: January 21st, 2009, 9:36 
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Joined: November 9th, 2006, 15:15
Posts: 2984
Now that sounds like a challenge, anybody want to see Seans ass??? :lol:


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 Post subject: Re: Maxtor disk spinning but clicking
PostPosted: January 21st, 2009, 9:38 
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Joined: October 13th, 2008, 7:29
Posts: 1493
I'll pass thanks. I plan to eat again in my lifetime.


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 Post subject: Re: Maxtor disk spinning but clicking
PostPosted: January 21st, 2009, 9:45 
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Joined: January 21st, 2009, 5:27
Posts: 7
I explained to them that the motor stopped working in the drive so i swapped the platters into the donor harddrive byhand platter by platter and said that it could be an alignment issue. He said he was confident that he would be able to recover the data and would sen me a list of the files if they manage to recover it before i pay etc


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 Post subject: Re: Maxtor disk spinning but clicking
PostPosted: January 21st, 2009, 9:56 
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Joined: November 9th, 2006, 15:15
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HDD Spaz wrote:
I'll pass thanks. I plan to eat again in my lifetime.


:lol:


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 Post subject: Re: Maxtor disk spinning but clicking
PostPosted: January 21st, 2009, 10:12 
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Joined: June 14th, 2007, 10:01
Posts: 124
Nothing is impossible! Maybe you should ask OnCock data recovery for there price! :twisted:

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 Post subject: Re: Maxtor disk spinning but clicking
PostPosted: January 21st, 2009, 12:52 
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Joined: November 29th, 2006, 10:08
Posts: 7865
Location: UK
Thanks for the unhealthy interest in my ass guys!! :-)

"could be an alignment issue."

You think? :D

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 Post subject: Re: Maxtor disk spinning but clicking
PostPosted: January 21st, 2009, 23:53 
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Joined: October 2nd, 2005, 0:30
Posts: 288
Location: Jakarta - Indonesia
HDD Spaz wrote:
I'll pass thanks. I plan to eat again in my lifetime.


me, too :mrgreen:

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 Post subject: Re: Maxtor disk spinning but clicking
PostPosted: January 22nd, 2009, 0:00 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
Come on, guys... :D I think it is an impossible price, but let them try. They can't screw up things more than this.


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 Post subject: Re: Maxtor disk spinning but clicking
PostPosted: February 5th, 2009, 7:22 
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Joined: January 21st, 2009, 5:27
Posts: 7
Well they have come back to me saying that they cannot fix/recover anything.

Is there sersiouly nothing I can do no one who can recover from this?


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 Post subject: Re: Maxtor disk spinning but clicking
PostPosted: February 5th, 2009, 7:29 
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Joined: October 2nd, 2005, 0:30
Posts: 288
Location: Jakarta - Indonesia
We told u.....

btw, where is Sean ? :mrgreen: he wins this one and keep his ass. :mrgreen:

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 Post subject: Re: Maxtor disk spinning but clicking
PostPosted: February 5th, 2009, 8:28 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
Didn't I told you all that on this drive data was not important ? :mrgreen:


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 Post subject: Re: Maxtor disk spinning but clicking
PostPosted: February 5th, 2009, 8:39 
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Joined: October 2nd, 2005, 0:30
Posts: 288
Location: Jakarta - Indonesia
ffocus:

To tell u the truth, I received many cases like this in my country. "Experienced" IT people even do this to salvage their company's data. And you know what ? I challenge them even to do my "easiest' problem, just undetected drives in BIOS without any problem of head knocking or rotor seizured. they may use any software/methods they ever know, but no attempt to open the hdd cover is allowed.

Unfortunately, they can not recover it after trying for weeks. Remember, all methods, all software may be used, but NOT OPENING THE DRIVE.

They had their conclusion that it'd impossible to recover the data without opening the drive, and then swapping the platter into another healthy donor drive, but they were still unsure how this could be done because from their experience, it's impossible to maintain the platter position when bearing cap of the rotor was removed.

Not until i show them how hard drive really works, why it should never be opened without correct analysis, why platters should not be touched and removed. what aligment is, what firmwares are, what makes drives detected in BIOS and how the algorithm of microprogram and electromagnetic head works altogether inside a hard drive..

The drive is probably the easiest to recover for DR people here, "The Notorious" Maxtor N40P. I recovered the data within 15 minutes or less. And yes, I did it without opening the drive's cover and swapping the platter to another donor drive. And that's a shock therapy for them. But that's the big prove for them. Data recovery knowledge, experience and technology are needed to judge, which case is recoverable, and which one is not, or impossible to do. I am not saying that I, myself, can recover every cases that easily, but the technology available for me is what made me possible to recover the data.

In your case, drive was opened and platters removed, it's not just alignment issue, drive's platter was already contaminated, it's a very impossible job for me to do. For me, reading the recovery fee is flat $.... for your case, no data no fee is a big question mark. yeah right, they'll try , and if you can't have your data back, you pay nothing, but in the end, you, the client lost. Lost of waiting for hours or days or weeks without any positive results.

Now those IT people i challenged previously, they really understand the whole internet "DR DIY" videos are BS at youtube etc, they know difference of FDB and SBR. The difference architecture of each drives from various vendors. Why keeping drive inside freezer won't work for modern drives and others internet hoax & BS they thought were true previously.

modern drives are not merely combination platters, heads and PCB. They are more than that.

And to answer your question, ffocus, seriously, it's impossible to recover your data now (at least for me - who is humbly not experienced enough to deal with your case)

Sincerely,
Jonathan

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 Post subject: Re: Maxtor disk spinning but clicking
PostPosted: February 5th, 2009, 8:57 
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Joined: January 21st, 2009, 5:27
Posts: 7
Hi Jonathan,

Thanks for your response, I would say it's the first decent post I have had yet on the matter. I can promise you I wont be opening a drive in the future, you live and you learn. In this case it's been a bit of a tradegy which is a same coming from the perspective that anything is possible.

I'll ask the data recovery company to send my drive back at least at their expense for wasting my time in thinking it was recoverable, at least I could use the platters a frisbies :)

Thanks again,
Dylan


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 Post subject: Re: Maxtor disk spinning but clicking
PostPosted: February 5th, 2009, 8:59 
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Joined: October 2nd, 2005, 0:30
Posts: 288
Location: Jakarta - Indonesia
Ok. Dylan.

Good luck :D

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 Post subject: Re: Maxtor disk spinning but clicking
PostPosted: February 5th, 2009, 9:59 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
Dylan, at least you have to pay the shipping. If only I wasn't sure the drive was not deliberately compromised during this struggle I would give you a chance, not for free. I am also sure you can't afford a REAL pro, it's not your fault.
FYO , in the actual state , a decontamination of the disk, analysis and maybe recovery would cost you about EUR 2500 + VAT. Too much. IF the drive was not opened (for N40P), no heavy damage and no intervention, the overall process would have been in range about 500/600 EUR. Not so different from the ~300 £, but with more and more chances about getting the data back. It's obvious the content was nothing important, but even if it contained some digital lifetime meories, what a big price to learn...


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 Post subject: Re: Maxtor disk spinning but clicking
PostPosted: February 5th, 2009, 15:27 
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Joined: October 13th, 2008, 7:29
Posts: 1493
ffocus wrote:
Hi Jonathan,

I'll ask the data recovery company to send my drive back at least at their expense for wasting my time in thinking it was recoverable



What? Wasting your time? If they have attempted recovery (for free) surely they have been wasting their time and at their expense. If you had the cheek to ask me to cover the cost of shipping after this I would certainly throw it out the window.
:twisted:


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 Post subject: Re: Maxtor disk spinning but clicking
PostPosted: February 5th, 2009, 15:51 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
Sometimes we must be HONOURED to put the hands on some customers' drives :mrgreen:

Definition from BlackPedia : CUSTOMER : see TROUBLEMAKER.

Time to go home for today :D


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 Post subject: Re: Maxtor disk spinning but clicking
PostPosted: February 5th, 2009, 16:21 
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Joined: January 21st, 2009, 5:27
Posts: 7
Some of you guys have no understanding of true customer service!

Shame on you


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 Post subject: Re: Maxtor disk spinning but clicking
PostPosted: February 5th, 2009, 16:29 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
Customer service is different word from CHARITY. From the highness of your 7 (seven!) posts and NO business running, are you going to teach something to us? You had the "customer service" you deserved. Period.


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