Hello guys, I have 2 qestions pls:

1) How, why and in what situation dust and thumbnails can damage the platters ?

2) Has the third platter data on both faces ? (the platter that is on the bottom and on the face facing opposite to us that look from the top)

For the question 2, my scare is that the broken motor, speen the platters around and scratched the thurd one on the case of the hd.....could it be possible and are there data on it ?

Thank you

Thumbnails on platter? Surely you mean thumbprints?

Sadly dust and fingerprint smudges can cause loss of data, or at very least result in damage to sectors and/or data residing there.

This is why we urge people NOT to open the disk.

Waht drive is this? What are symptoms? It motor is frozen platters will not spin, and if you have scratced a surface of the platter then any data residing there us surely lost.

I seriously believe now that you have seriously complcated the chances of a successful recovery on this, even by a professional, in a professional lab.

Oh oh... I bet data is gone.

Do the screatches need to be seen at naked eye ?

I do not see any screatches at all....at naked eye , just finget sign.
It reflects the light perfectly.
The motor broke and makes the platters speen all around. The platters do not have a perfect rotation, they move around.
I made few pics and 1 video:

http://rapidshare.com/files/190912445/MVI_6960.AVI








tx

Friend,

As I can see, if you need the data, You are in really big trouble!

The average price of companies, wich can help You is over 2000$.

Janos

I found someone that will fix the motor of the hd for 279 dollars and backup the data on another hd.
If the data can not be recovered , I will not pay anything. Worth a try.

tx

ps:

why there is so much a negative feeling around fixing hd ??

please inform as whats happened....

do u think they will not recover anything ?

I know that is difficoult from looking at the pictures and videos, but what do u think ?

Also, I am scared that the bottom platter, the one that face the opposite site of the hd (if u look the picutes that I attached, the one platter that you see is the first, then thare other 2 plattes below. The last platter, the third, has 2 faces too. The face facing us and the face facing the table.

I am scared that the motor scratched that face of the third platter.

What do u think ?

I will u guys let know what happened

tx

It's a difficult task when the drive is already opened (assuming it's not opened in laminar box or clean room), dust particles contaminated the surface, size are microscopic and can not be seen with bare eyes. It's enough to kill your data.

I am rather pessimistic when dealing with drives in this condition. May be this DR company can give you higher expectation of recovering data.

good luck

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They may say no data no charge but that price seems 'for drives that can be imaged only'. Your drive can be imaged only WITH A CAMERA AT PRESENT. Listen: we always advice people not to try DIY because it will mess up the drive - beyond recover. Usually this case is recoverable for pros without difficulties only if user doesn't tamper the drive. If the drive WAS yours, you were aware, despite all internet bullshit, videos, etc. If you are 'trying to help a friend' - I hear everyday this story - honestly don't know what to say. Now you're alone with your problem.

no data-no fee applies only to unopened drives with normal deadline, if there are any damages to the labels, we have to charge an evaluation fee, I think this is normal, not unfair, especially considering the state of the drives that were opened by users (like this... horrible).

What will you do once you had the motor repaired for $279? what is the next step?
I really don't know why I am answering to such post, it is really useless, I just get upset

pepe

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Adatmentés - Data recovery

Pepe don't get upset... Blood pressure rising....

that's why I quit writing any more...

pepe

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Adatmentés - Data recovery

Just for letting u know.
They charge me only if they recover the data.
They open the hd and check the platters. If hey think that there is no way to recover anything they will not do anything.

If they think that the platters are in ok condition, they change the motor and recover the data.
If the data can not be recovered, I do not pay anything.....

When u see 2000 dollars or repairing/recovering an HD and u know that u do not have the money to pay it and you want the data back , and u do not see any light from this darkness, you try everything , even opening the hd in the hope that it is nothing and u can fix it.....

I found too late this website that were charging not much...if I had known before, I would not opened anything.....I just hope that the dust did not damaged more the hd ....
thank u for the unswers

I have just finished recovering from a drive with fingerprints, dust, and even a visible scratch! 80GB Seagate Alpine. It was PITA. I was able to get MOST data but not all. I had also to do more than one head swap also. I did recover the most important documents, but not 100%. I think such drives are worst kind of cases and should cost the most to recover.

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how much do you have in mind ?

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For me it would be in 1500/2000 Eur plus Vat.

A reasonable price, IMHO

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This problem seems to be so much more common today that a few years ago. I give credit for this to YouTube and certain of my peers and colleagues (whose websites tell people just enough to do harm and whose OVERSIMPLIFICATION of a very complex and multi-disciplined field-DR=results like this).

Usually the people who try it are fairly bright...usually scientists or engineers....just enough knowledge from some site + education/background to be dangerous.

I think I should start encouraging these people to continue along their path and try and tray again instead.

For me time = money. If I talk to you for 1/2 hour, I have to send you a bill unless you are teaching me

I agree with Stallion on cost...I do think that recovery is possible and depends very much on location(s) of damaged (guranteed). Though I think 1500-2000 EU is a cheap price and I would definitely accept that offer if it were my data and important to me.

Good luck.

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