I am a carpenter, not a computer savvy person and I need help with recovering data from a hard drive.
The drive was making clicking/humming noises and I was advised to remove the drive and send it to a company to retrieve the data from it. (business information).
The data recovery company advised me yesterday that the drive has platter damage and their equipment is not sophisticated enough for retrieval of the information on this drive.
I need the information from this drive, if possible, (5 years of tax data).
Does anyone know of anyone in the Chicago, Northwest Indiana area that is capable of retrieving data from a hard drive with platter damage?
This was a Dell Dimension 4700C, (if that helps). I will get the drive back next week and would like to have someone help me with this problem, if possible.
Thanks for your advice and help.

Please + infos for platter. (DR COMPANY)

Photos!!

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Please + infos for platter. (DR COMPANY)

Photos!!
???
What type of infor for the platter do you need, possibly I can search out what company made it if thats what you are asking

Hard Drive,80GB,Serial ATA 7.2K,8MB,Native Command Queueing,SeaGate

Try i365/seagate in schaumburg, il. They can evaluate your drive for free and will inform you if it can be recovered or not.

thank you

Was the outfit that said they couldn't recover due to platter damage located in Wisconsin?

no, it was aero data from Illinois

Be sure they offer a free eval. and you tell them it has been opened by another data recovery company. A lot of companies will not do a free evaluation if it has been previously opened.