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 Post subject: Hitachi Travelstar - not detect
PostPosted: March 18th, 2009, 5:45 
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Joined: August 9th, 2007, 3:30
Posts: 1
Hello all..

i newbie in this hdd repair and i need all of your help to improve my knowledge.
Right now i have software/tool like pc3k and hd doctor for hitachi ibm(salvation) on my company..but by have all of this and don't know how to use it is very shame to me..hihi

my Problem is..

hdd model : atmr, atcs and many more (all 2.5'', ide)
problem : not detect in salvation and pc3k. (but have power coz i heard it spin) (my friend say i have to go into safe mode but i don't know how)


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 Post subject: Re: Hitachi Travelstar - not detect
PostPosted: March 18th, 2009, 5:54 
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Joined: October 2nd, 2005, 0:30
Posts: 288
Location: Jakarta - Indonesia
Did you read the manual ? There's a lot of explanation provided by manufacturer about setting drives to safe mode.

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 Post subject: Re: Hitachi Travelstar - not detect
PostPosted: March 18th, 2009, 6:03 
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Joined: August 19th, 2007, 17:30
Posts: 1898
Location: In your hard drive.
Your problem is bigger than a few laptop drives...

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 Post subject: Re: Hitachi Travelstar - not detect
PostPosted: March 18th, 2009, 6:53 
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Joined: January 28th, 2009, 5:50
Posts: 84
Location: united kingdom
try pcb swap, your drive can have a heads problem, are heads physically going to platter area?


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 Post subject: Re: Hitachi Travelstar - not detect
PostPosted: March 18th, 2009, 7:00 
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Joined: November 9th, 2006, 15:15
Posts: 2984
helios wrote:
Hello all..

i newbie in this hdd repair and i need all of your help to improve my knowledge.
Right now i have software/tool like pc3k and hd doctor for hitachi ibm(salvation) on my company..but by have all of this and don't know how to use it is very shame to me..hihi

my Problem is..

hdd model : atmr, atcs and many more (all 2.5'', ide)
problem : not detect in salvation and pc3k. (but have power coz i heard it spin) (my friend say i have to go into safe mode but i don't know how)


I assume you are very new to data recovery, and you are attempting recovery from a customers HDD with limited knowledge of the HDD and how it works. You first need to understand what you are doing, and why it needs to be done, then you will have more success at data recovery. The data on your clients drive is most likely of much value to him, so for his sake you should not attempt repairs when you do not know the problem. I would recommend you buy in some donors, and experiment on media where data is not of any importance.

Does PC3K display any lights when your HDD is connected? does HDD click at all? Does HDD reach DRD and DSC? You say you hear it spin, are you sure it is the motor you are hearing and not the sounds of stuck heads?

You will need to give more information about your problem.


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 Post subject: Re: Hitachi Travelstar - not detect
PostPosted: March 18th, 2009, 7:02 
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Joined: November 9th, 2006, 15:15
Posts: 2984
Also, what do you mean by this:

Quote:
my Problem is..

hdd model : atmr, atcs and many more (all 2.5'', ide)


You have 1 failed hitachi travelstar, or more?


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 Post subject: Re: Hitachi Travelstar - not detect
PostPosted: March 18th, 2009, 7:15 
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Joined: January 28th, 2009, 5:50
Posts: 84
Location: united kingdom
if its spinning, is it comming ready?


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 Post subject: Re: Hitachi Travelstar - not detect
PostPosted: March 18th, 2009, 8:43 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
When you buy a product, assure you get the right support, otherwise you are only buying enough rope to hang yourself.

Wisdom pill of the day :mrgreen:


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 Post subject: Re: Hitachi Travelstar - not detect
PostPosted: March 18th, 2009, 10:04 
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Joined: October 21st, 2005, 0:45
Posts: 1517
Location: Mexico
Im think on first u should be learn How Hard Disk works before, start with a tool , i.e T13.org to start :D


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 Post subject: Re: Hitachi Travelstar - not detect
PostPosted: March 18th, 2009, 14:13 
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Joined: August 31st, 2006, 17:53
Posts: 354
Location: Birmingham, Al
RTFM


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